Join us for an insightful episode of GlideChat as we sit down with Jack Caragol, Vice President of Sales for Americas Customer, Industry, and Supply Chain Workflows at ServiceNow. Jack shares his expertise on navigating the evolving landscape of industry-focused solutions and the importance of trust and authenticity in leadership. Discover how he inspires and leads his team to achieve long-term success in this engaging conversation.

Welcome to another episode of Glide Chat! In this episode, your host, CEO of GlideFast Consulting Michael Lombardo, sits down with the Associate Director of Service Delivery at Horizon Therapeutics Paul Kieca for an insightful conversation about their journey with ServiceNow implementation. Paul shares valuable insights and experiences, shedding light on the importance of processes in making the most of powerful platforms like ServiceNow.

In this episode of GlideChat, join GlideFast CEO Mike Lombardo and Service Delivery Director/Senior ServiceNow Developer Vinny Taggio as they reflect on their experiences and insights gained from working in the dynamic world of ServiceNow for over two decades. From sharing stories about their initial interactions to discussing the evolution of integrations, platforms, and the significance of caring for team members, Mike and Vinny provide valuable perspectives on the ever-changing landscape of digital transformation. Tune in for a lively conversation that combines technical expertise with a passion for growth and innovation.

In this episode of GlideChat, GlideFast CEO Mike Lombardo is joined by Kevin O'Hara, Manager of Technology Workflows at ServiceNow, as they explore his remarkable 10-year journey within the company. Kevin shares insights from his transition into technology from his sports broadcasting dreams, and how he's risen through the ranks since then. We delve into the evolution of ServiceNow's technology workflows (TX), their foundational importance, and how the company's commitment to organic innovation has driven growth.

Kevin's advice to early-career professionals emphasizes consistency, hard work, and proactive communication to achieve career aspirations. He also underlines the pivotal role of mentors and community in this journey. Tune in for a candid discussion about ServiceNow's growth, Kevin's experiences, and the power of perseverance in the world of technology and innovation.

In this engaging episode of GlideChat, join host Michael Lombardo, CEO of GlideFast Consulting, as he welcomes Bob Lynch, the visionary CEO of SponsorUnited. Bob shares his journey from athlete to entrepreneur, shedding light on his commitment to learning and curiosity. Bob, who spearheads SponsorUnited, a revolutionary data platform for tracking and mapping sponsorship deals in sports and entertainment, discusses the founding principles and purpose behind his innovative venture. Discover how SponsorUnited is reshaping the landscape by democratizing access to sponsorship deal information, leading to smarter business decisions and creative collaborations.

In this episode of GlideChat, Mike Lombardo sits down with Charlie Sullivan, an accomplished commercial Account Executive at ServiceNow for Boston Metro. They discuss Charlie's journey from an inside sales rep to his current role, the challenges and joys of working in the fast-paced world of sales, and the key elements that contribute to being a successful salesperson. They delve into the importance of building trust and fostering genuine relationships with customers, as well as the significance of effective communication in driving positive outcomes. Join Mike and Charlie for an insightful conversation packed with valuable advice for anyone looking to excel in the world of sales and service management.

In this episode of GlideChat, join host Mike Lombardo, CEO and Founder of GlideFast Consulting, as he engages in a captivating conversation with Bob Colson, Senior Manager of Application Development and ServiceNow Platform Owner at Gainwell Technologies. Bob shares his extensive career journey in the IT industry, spanning over 30 years, from his early days during the emergence of computers and networking to his deep involvement with ServiceNow.

Bob delves into his experience with ServiceNow, highlighting his role as an app owner and the challenges he faced along the way. He emphasizes the importance of reinventing oneself and not shying away from change, sharing valuable insights on learning from mistakes and following best practices. The discussion also explores the power of ServiceNow as a versatile platform and the significance of striking a balance between customization and staying true to its core capabilities.

Moreover, Mike expresses his gratitude for the partnership with Gainwell Technologies and praises Bob's contribution as an exceptional partner. The conversation showcases the strong collaboration between GlideFast and Gainwell Technologies, demonstrating how GlideFast's expertise has provided the necessary support and expertise to tackle complex challenges and achieve remarkable progress.

In this episode of GlideChat, GlideFast CEO Michael Lombardo is joined by Buddy Hanrahan, the CIO of the Department of Livestock in Montana. Buddy shares his journey from a military background to becoming a CIO and discusses the department's initiative to modernize their brand inspection and enforcement processes using ServiceNow. They delve into the complexities of registering and tracking brands for cattle and horses, the importance of real-time data for law enforcement and animal health, and the future integration with the Animal Health system. Buddy also highlights the collaboration with GlideFast Consulting and the significance of effective communication and collaboration within state government. Tune in to learn how digitizing paper-based processes is revolutionizing livestock management and paving the way for other states to follow suit.

In this episode of Glide Chat, Mike Lombardo, CEO of GlideFast, sits down with Chad Woods, Chief Revenue Officer, to discuss Chad's experience in the ServiceNow space. Chad shares his journey from Microsoft to ServiceNow, highlighting the decision to join ServiceNow in 2012 and the opportunities he saw in the company. They delve into the unique qualities of ServiceNow as a product and its scalability compared to other platforms like Salesforce. The conversation also touches on the leaked Salesforce acquisition targets document and the exciting and dynamic nature of the ServiceNow ecosystem. Join Mike and Chad as they explore the intersection of personal passion and professional success in the world of ServiceNow.

Join Michael Lombardo, CEO of GlideFast Consulting, in this lively episode of GlideChat as he sits down with Lisa Wolanski, Vice President of Sales at GlideFast. In this engaging conversation, Lisa shares her unique journey from selling lobsters to becoming a pivotal figure in the world of ServiceNow sales. Mike and Lisa discuss the art of persistence, the importance of building relationships, and the exciting challenges of the ever-evolving sales landscape.