GlideChat

Michael Lombardo, CEO of GlideFast, sits down with Andrena Silva, the Director of Talent Acquisition. Join them as they discuss Andrena's incredible 5+ year journey with GlideFast, from transitioning from a nursing career to becoming employee #45 in a rapidly growing company of over 500 employees today. Discover the unique aspects that set GlideFast apart from other ServiceNow partners and delve into what makes the employee experience at GlideFast truly exceptional. Michael and Andrena explore the importance of building a collaborative and supportive team environment, where success is a collective effort and everyone is invested in each other's growth.

In this episode of GlideChat, join Michael Lombardo as he sits down with Giuseppe Giardina, the Operations Manager at GlideFast. Giuseppe shares insights into his journey from his early days at a large financial firm to leading a 24x7 support project at GlideFast. Discover the importance of teamwork, professionalism, and punctuality, and learn how Giuseppe navigates the balance between being Clark Kent at work and Superman in his personal life. Join us for a deep dive into leadership, growth, and the unique culture at GlideFast.

Join Mike Lombardo, host of GlideChat, as he sits down with Ohad Kushner, Chief Customer Officer at GlideFast, to discuss Ohad's background, the unique qualities that make GlideFast special, and the company's commitment to being Best in Class in the ServiceNow domain. Ohad shares valuable insights into the evolving landscape of digital transformation, the importance of client service, and the exciting future of ServiceNow. Whether you're a seasoned professional or aspiring to grow in the industry, this episode offers valuable advice and perspectives on leadership and success in the world of ServiceNow.

Join Michael Lombardo, CEO of GlideFast Consulting, in a candid conversation with Dan Lyons, the VP of Professional Services, as they discuss leadership, growth, and the journey of navigating through the ever-evolving world of service management. Dan shares insights from his diverse background, his experience in multiple technology spaces, and the importance of humility in achieving success. Discover how being fearless and embracing the struggle can lead to significant personal and professional growth. Tune in to gain valuable perspectives for those aspiring to leadership roles or seeking inspiration on their career journey.

GlideFast CEO Michael Lombardo joins Operations Manager Giuseppe Giardina to discuss their career journey from Year Up to GlideFast.

Year Up is a tuition-free job training program with a mission to close the Opportunity Divide by ensuring that all young adults gain the skills, experiences, and support that will empower them to reach their potential through careers and higher education. Learn more: https://www.yearup.org/ 

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Join Kali Alexander, Technical Trainer at GlideFast, as she sits down with some of the brightest minds in the ServiceNow community. In this special episode of GlideChat, Kali is joined by GlideFast team members who have been honored by the ServiceNow ecosystem for their outstanding leadership and contributions. Get to know Ryan Gillespie, Sarah Toulson, Adam Celli, Uma Aggarwal, and Michael Jones, as they share their journey into ServiceNow, their roles at GlideFast, and the awards they've earned, including Rising Star, Developer MVP, and Community MVP.

Join us for an insightful episode of GlideChat as Mike Lombardo, CEO of GlideFast, talks with SDD David Self and SDM Matt Gerry about the power and potential of ServiceNow's HR Service Delivery (HRSD) platform. From automating manual HR tasks to creating seamless employee journeys, discover why ServiceNow is changing the game for HR professionals. The discussion also delves into challenges faced during HR implementations, the unique features of ServiceNow HR, and exciting possibilities for the future, including potential integrations with payroll systems. Don't miss this deep dive into the world of HR transformation with ServiceNow!

In this episode, Mike Lombardo, CEO of GlideFast, sits down with Tim Catula, Senior BPC at Glide Fast, to discuss the exciting developments and insights in the world of ServiceNow. Tim, a highly certified consultant with a wealth of experience, shares his journey, highlighting the importance of certifications, process architecture, and understanding your audience. Get ready for an engaging conversation about ServiceNow, certifications, and the valuable lessons Tim has learned along the way. This episode is a must-listen for anyone looking to enhance their process consulting skills and navigate the ServiceNow landscape effectively.

Join Michael Lombardo and Guillaume Seynhaeve, the dynamic duo from GlideFast Consulting and 3CLogic, in this episode of GlideChat. Dive into the world of contact center integration with ServiceNow, where they discuss the game-changing solutions provided by 3CLogic. Learn how organizations can optimize their workflows, automate call processes, and achieve unparalleled efficiency. Discover real-life examples from State of Delaware to Cleveland Clinic and explore the future of personalized experiences in the ever-evolving landscape of service management. Don't miss this insightful conversation on the future of ServiceNow and the transformative power of 3CLogic.

Join Michael Lombardo, CEO of GlideFast Consulting, in this special episode of GlideChat. He introduces the audience to an extraordinary group known as "The Council" at GlideFast, featuring key members Josh McMullen, Travis Castleman, Vinny Taggio, David Arbor, Sean Erickson, and Scott Murphy. Together, they discuss the inception of the Council, its mission, and how it has evolved into a dynamic forum tackling complex ServiceNow challenges. Get an insider's look at the collaborative and supportive culture that sets GlideFast apart in the ServiceNow ecosystem.