GlideChat

Join Mike Lombardo, CEO of GlideFast Consulting, in this insightful episode of GlideChat as he sits down with Harry Tillman, Senior Technical Consultant at GlideFast. Harry shares the fascinating story of how ServiceNow transformed the field service operations at Branch Services, leading to unprecedented efficiencies and revenue growth. From the early challenges to the successful implementation of ServiceNow's Field Service Management, this episode explores the importance of being brave, having an offensive mindset, and leveraging technology to drive business success. Discover how Harry, alongside his team and key partners like Travis Toulson and Josh Brostoff, elevated field service management to new heights and achieved remarkable results. Don't miss this engaging conversation on the intersection of innovation, revenue generation, and the power of ServiceNow in the business world.

Join us in this episode of GlideChat as Michael Lombardo sits down with Adolfo Acevedo, also known as Ace, for a remarkable journey through the world of ServiceNow. Recorded live at the new GlideFast headquarters in Waltham, MA, they reflect on Ace's evolution from a Year Up mentee to a key player in ServiceNow consulting. Listen as they discuss memorable moments, early challenges, and Ace's current endeavors in architect-level projects. If you're curious about the growth and possibilities within the ServiceNow ecosystem, this episode is a must-listen. Stay tuned as Ace shares insights, advice, and his vision for the future in this engaging conversation.

In this episode, Michael Lombardo, CEO of GlideFast, sits down with Brent Llewellyn, AVP of Professional Services at GlideFast. Join the conversation as they discuss Brent's journey in the world of ServiceNow, from his start on an enterprise monitoring team to becoming an expert in the platform. The conversation explores real-world examples where Brent discovered better solutions by embracing new platform functionalities and leveraging out-of-the-box features. Discover how the ServiceNow community and collaboration within GlideFast contribute to a culture of continuous learning and improvement.

Join Recruiting Manager Hayley Wong and her standout team of Recruiters, Libby Waddell, Tori Farthing, and Megha Sharma to get insights into the vibrant culture at GlideFast and discover what makes us stand out in the business. The team plays a fun game of 'Two Truths and a Lie' and shares personal and professional achievements. Learn about the unique growth opportunities at GlideFast and gain valuable advice for candidates interviewing with us. Find out what it takes to be a GlideFast level employee and why passion, teamwork, and problem-solving skills are crucial in our dynamic work environment.

In this episode of GlideChat, join Michael Lombardo and special guest Fola Obashibi, Engagement Manager at GlideFast Consulting, as they dive into Fola's journey into the ServiceNow space. From her unexpected start in agricultural economics to automating loan processes with technology, Fola shares insights into the transformative power of ServiceNow. Discover how ServiceNow simplifies complex workflows, enhances user experiences, and the exciting potential it holds for the future. Tune in for an inspiring conversation about the limitless possibilities of ServiceNow and its impact on businesses across diverse industries.

Join Michael Lombardo, CEO of GlideFast Consulting, in another engaging episode of GlideChat. In this episode, Michael sits down with Michael Alexander, sharing insights into his decade-long experience with ITSM solutions and his transformative journey with ServiceNow. They delve into the platform's impact on organizations, the joy of maturing with ServiceNow, and the unique perspective of "What would GlideFast do?" coined during a critical moment. Tune in for valuable advice for newcomers and a glimpse into the ever-evolving world of ServiceNow.

Join Michael Lombardo, CEO of GlideFast Consulting, in this exciting episode of GlideChat. Today, he sits down with Brandon Barrett, SDM at GlideFast, to discuss Brandon's journey into the ServiceNow space. From his unexpected entry after a downsizing event to managing the GlideFast University program, Brandon shares insights into his experience and the unique opportunities that come with learning and growing in the ServiceNow ecosystem. Tune in for valuable advice for newcomers and a glimpse into the evolving future of ServiceNow.

In this episode, your host Mike Lombardo sits down with Laurence Tindall, a Hardware Asset Management expert at GlideFast Consulting. Lawrence shares his journey into the hardware asset management space, starting from his background in video production to becoming a seasoned professional in IT and asset management. The discussion explores the evolving landscape of hardware asset management, emphasizing its critical role in organizational efficiency, cost savings, and strategic decision-making.

Join Tina Schuelke and Chris Washington in an insightful conversation about the dynamic world of organizational change. Chris, with over 25 years of experience, shares his journey from HR and sales into the realm of organizational change management. Tina, a seasoned professional with a passion for innovation, reflects on her career spanning more than 30 years. Explore key indicators that signal the necessity for organizational change management, from resistance to creating workarounds. Gain valuable insights into supporting clients and internal teams, and learn how organizational change can seamlessly integrate with agile methodologies.

In this heartwarming Christmas special episode of GlideChat, CEO Mike Lombardo joined by his two daughters for a festive conversation filled with laughter and joy. The Lombardos share their thoughts on a ServiceNow commercial featuring Santa Claus and discuss the concept of workflows, making it an engaging learning experience. The episode captures the magic of the holidays as the Lombardos express their favorite Christmas traditions and what they love most about the season. The GlideFast family extends warm wishes for a Merry Christmas and a Happy New Year!