Join us on this episode of GlideChat as Jeff Pierce, an Architect with GlideFast, and Lauren Toomey, a Technical Consultant at GlideFast, delve into the intricacies of the future of Service Portal UI and UX in the ServiceNow platform. From discussing the evolving landscape of UI Builder to sharing insights on their favorite projects, Jeff and Lauren provide valuable perspectives on striking the balance between customization and out-of-the-box solutions. Tune in to gain insights into best practices, the significance of user interviews, and the role of language in creating a compelling user experience. Don't miss this engaging conversation about the art and science of crafting efficient and user-friendly Service Portals.

In this episode, join Derek Behunin, Senior Technical Consultant and Service Delivery Manager at GlideFast Consulting, and Jake Klaus, a recent graduate and now a Technical Consultant, as they dive into the world of GlideFast Consulting University. Discover the transformative journey from novice to ServiceNow expert, explore the challenges and triumphs of the program, and gain insights into the dynamic and supportive environment that propels individuals toward success in the realm of ServiceNow. Whether you're considering joining or just curious about the program, this episode offers a firsthand account of the unique opportunities and experiences that await you at GlideFast Consulting University.

Join Michael Lombardo, CEO of GlideFast, in this special episode of GlideChat as he welcomes Mia Ahaesy, the Director of Technical Development at GlideFast. Mia, the first developer at GlideFast, shares her incredible journey of building and growing with the company over the past six years. Discover the behind-the-scenes stories of GlideFast's early days, where Mia's expertise and passion for ServiceNow development played a crucial role in turning challenging projects into success stories. From basement coding sessions to transforming difficult customer situations, Mia reflects on the highs and lows that shaped GlideFast into the thriving community it is today.

In this episode, Michael Lombardo, CEO of GlideFast, sits down with special guest Chuck Tomasi, Senior Developer Advocate at ServiceNow, for an insightful conversation. Chuck shares his incredible journey into the ServiceNow space, from his early fascination with tech and programming to becoming a respected figure in the community. Discover Chuck's background in computer science, his experiences on the help desk, and how a chance encounter with podcasting in the early 2000s led to the creation of the popular "TechNow" podcast. Gain valuable insights into Chuck's perspectives on creativity, problem-solving, and the impact of the ServiceNow platform on developers.

In this episode of GlideChat, Michael Lombardo, CEO of GlideFast, sits down with David Arbour, Service Delivery Director at GlideFast. Known as the "Goat" (Greatest of All Time) at GlideFast, David shares his journey into the world of ServiceNow, from being a full-stack developer to becoming a ServiceNow expert. The discussion covers David's passion for user experiences, his recent innovative record merge tool, and valuable advice for fellow consultants and developers. Join us for insights into David's approach to work, his dedication to excellence, and the thriving culture at GlideFast.

GlideFast CEO Michael Lombardo joins Chief Delivery Officer Mat Barter to discuss Mat’s journey with ServiceNow and GlideFast.

In this insightful conversation, Mike Lombardo, CEO of GlideFast, sits down with Sharell Bolden, Employee Experience Specialist and Success Manager at ServiceNow. Join them as they discuss the challenges of the Great Resignation and how organizations can leverage ServiceNow's employee experience workflows to create a seamless and engaging work environment. Discover the importance of a unified portal, universal requests, and the digital transformation needed to stay competitive in the evolving landscape of talent acquisition and retention. Don't miss this episode packed with practical advice for enhancing your employee experience strategy!

Join Service Delivery Manager Michael Burney, Technical Consultant Jordan Aluyen, and Technical Consultant Joel Steabman in this episode of GlideChat as they reminisce about their beginnings as junior developers in the ServiceNow ecosystem. From starting in different releases to overcoming challenges and embracing the learning curve, the trio shares insights into their unique journeys. Discover tips for future junior developers, the importance of soft skills, and how seeking mentorship and diverse perspectives can elevate your skills in the world of ServiceNow development. Whether you're a seasoned developer or just starting your ServiceNow adventure, this episode offers valuable advice and experiences to inspire your growth.

In this episode of GlideChat, host Michael Lombardo sits down with Josh Brostoff, Service Delivery Director at GlideFast. Join the conversation as Josh shares his journey into the ServiceNow space, starting from his early days in production support to becoming a seasoned expert. Discover valuable insights, advice for aspiring ServiceNow professionals, and insights into GlideFast's unique culture that fosters continuous learning and collaboration. Tune in for an engaging discussion on the power of the ServiceNow platform and why now is the perfect time to dive into this dynamic and transformative industry.

Join Michael Lombardo, CEO of GlideFast Consulting, in an insightful conversation with Mark Smiley, Director of Advisory Services at GlideFast. In this episode of GlideChat, Michael and Mark reminisce about their past collaborations, share experiences from ServiceNow projects, and delve into the importance of challenging the status quo during workflow migrations. Discover valuable insights into advisory services, process improvement, and making the most of the golden opportunity to enhance processes while migrating to ServiceNow. Tune in for expert advice on approaching workflow migrations with a fresh perspective and creating streamlined solutions for your organization.