Lee Cockerell is a retired Executive Vice President of Operations for Walt Disney World Resort and has consulted local governments and companies all over the world. He joined the podcast to discuss leadership, customer service, and creating Disney magic. He shared his definition of customer service, the importance of clear expectations, and how to build a culture of customer service. He also talked about managing large teams and achieving work-life balance.

Host: Rafael Baptista

Kristen Dorman, Assistant City Manager for the City of Warrensburg, Missouri, joined the podcast to discuss her new position and family ties to local government. She shared her transition from remote to in-person work and from working for the Alliance for Innovation to returning to City Hall. She also discussed her ties to local government with both her mom and husband and what projects she is excited to tackle in her new position as an Assistant City Manager.

Host: Lauren Palmer

Quinn Cole, Management Analyst - Economic Development for the City of Topeka, Kansas joined the podcast to share the importance of being real and authentic. He shared her work on the Topeka Land Bank, dealing with negativity at City Hall, being named the Number Two Top Influencer in Local Government for 2024, and why she wears pink everyday.

Host: Lauren Palmer

Amy Eckberg, Sustainability Programs Manager for Orange County, North Carolina joined the podcast to discuss climate action and sustainability. She talked about the background and elements of the County's Climate Action Plan and highlighted the Community Climate Action Grant Program which funds local sustainability projects. She also discussed piloting an agrivoltaics program and her career path from working in parks to climate action.

Host: Ben Kittelson

Diane Kalen-Sukra, author of Save Your City, joined the podcast to discuss toxic culture and how it can erode a sense of belonging, community and well-being. She also argues that the capacity to collaborate and innovate is undermined by the rising incivility and divisiveness local governments are seeing. She shared her own experience of tackling toxic culture, the importance of cultivating civility, and information on the Global Civility Summit 2024.

Host: Rafael Baptista

Vince DiPiazza, City Manager for the City of Uvalde, Texas joined the podcast to share his experience from the tragic shooting that occurred at Robb Elementary on May 24, 2022. He shared what happened that day of the tragedy, lessons learned, and highlighted the importance of mental health.

Host: Lauren Palmer

Halee Ratcliff, Finance Director for the Town of Wilkesboro, North Carolina joined the to podcast to discuss community investments. She shared how the town used American Rescue Plan (ARP) funds to invest in a community park and support economic development. She talked about how the Town's outdoor action plan informed the investments and shared the exceptional healthcare benefits the Town provides.

Host: Ben Kittelson

When public administration is a family business. Monica Davis, Deputy City Administrator for the City of Oakland, California, and Poonam Davis, Retired City Clerk for the City of Long Beach, California, joined the podcast to talk about their careers in local government. Monica shared what she learned growing up with parents in public service, Poonam shared her path to local government, and they both discussed balancing work and life.

Host: Meredith Reynolds

Brian Elms is the Founder of Change Agents Training, author of Peak Performance, and the former Director of Peak Academy and Analytics for the City and County of Denver. Brian joined the podcast to discuss innovation in local government. He shared how to start the process of innovation, the importance of subtraction in processes, and strategies to lead your team in change management.

Host: Rafael Baptista

Housing and homelessness. The GovLove Co-hosts joined together in a grand experiment they are calling GovLove Island to discuss two of the latest topics in the local government world. First, they discussed the recent Grants Pass v. Johnson ruling from the Supreme Court. They chatted about what the court ruled, how it impacts local governments, and the complicated problem of homelessness for communities. Then, the panel chatted about a utopian proposal for a new city in California's Solano County. They talked about the proposal, what it might mean for some of the housing challenges in California, and the tradeoffs with investing in other communities.

Grants Pass v. Johnson:

• Supreme Court Upholds Ordinance Prohibiting Camping & Sleeping on Public Property
• Supreme Court Overrules Martin v. Boise in Important Homeless Encampment Case
• City of Grants Pass v. Johnson

East Solano Plan:

• The Silicon Valley Elite Who Want to Build a City From Scratch
• Tech-billionaire promises for a new city, from roads to water, are worth hundreds of millions of dollars — if they’re binding
• The East Solano Plan

Panel: Dan Bolin, Meredith Reynolds, Lauren Palmer, and Ben Kittelson