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Successful grant programs demand a relentless focus on outcomes. Grant administrators must implement effective monitoring procedures and gather comprehensive information while grant recipients, on the other hand, want to enjoy a smooth customer journey.
In the second episode of the series, host Tim Smith talks outcomes with Michael Cooper, Senior Civil Servant, and Head of Defra’s Group Grants Hub, and Matt Wilson, EY EMEIA Grants and Relief Funds Management Leader. 14 mins
By EYSuccessful grant programs demand a relentless focus on outcomes. Grant administrators must implement effective monitoring procedures and gather comprehensive information while grant recipients, on the other hand, want to enjoy a smooth customer journey.
In the second episode of the series, host Tim Smith talks outcomes with Michael Cooper, Senior Civil Servant, and Head of Defra’s Group Grants Hub, and Matt Wilson, EY EMEIA Grants and Relief Funds Management Leader. 14 mins

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