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Jessica Whidt is the Managing Director at Warner Communications, a leading agency that supports clients across multiple complex industries such as supply chain, logistics, transportation, renewable energy, and technology. Here, she talks about the importance of having a crisis management strategy and how the AI boom is affecting logistics.
Key Takeaways:
- How to create a PR crisis preparedness plan
- Logistics PR in the post-COVID era
- AI's role in logistics
Episode Timeline:
1:30 Which state has the best food?
3:30 The importance of a reputation management communication plan
5:30 What does crisis preplanning look like?
7:30 Crisis preplanning is like disaster preparedness
8:15 How did Jessica weather the logistics storm over the last few years?
9:00 The public is better educated about the supply chain than ever before
11:30 What's the hardest thing to communicate about logistics?
13:15 New developments in logistics
15:00 Exciting developments in AI
17:20 Generative AI for content creation
19:00 Google doesn't like AI-generated content
This episode’s guest:
• Jessica Whidt
• Warner Communications on LinkedIn
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Nick Musica is the founder of Optics In, an SEO and content creation consultancy that supports small—and medium-sized businesses and startups with their SEO needs. Here, he discusses how Google’s embrace of AI has changed its search function and how organizations can improve their SEO.
Key Takeaways:
- How Google's pivot AI affects SEO
- Diversifying your traffic source
- The importance of social search
Episode Timeline:
1:30 How Nick got into SEO
4:30 How has Google's pivot to AI affected SEO?
8:00 Does Google know if content is AI-generated?
10:15 Is AI metadata punished by Google?
12:30 What's an old assumption about SEO that people still think is true?
14:20 What makes a website credible?
16:00 The importance of pictures
17:10 What are some easy fixes that organizations do to improve their SEO?
21:30 How important is social search in 2024?
26:00 The importance of diversifying traffic source
This episode’s guest:
• Nick Musica on LinkedIn
• Optics In’s website
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Katie Zeppieri is a two-time TEDx speaker, author, social influencer, and media personality. She’s also the Founder and Chief Brand Strategist of The MicDrop Agency, an award-winning and fast-growing boutique PR and Marketing firm specializing in brand amplification for innovative companies and people. Here, she shares some strategies for successful marketing events and building a great personal brand.
Key Takeaways:
- Winning strategies for marketing events
- The current state of PR and marketing
- How to build a great personal brand
Episode Timeline:
1:30 What is the current landscape for PR and marketing?
2:40 What's PR's role in a world where people are telling their own stories?
4:30 What are some common SEP problems people are having these days?
6:45 How to get leads through events
10:00 MicDrop's biggest success stories
12:00 How MicDrop got a placement in the Wall Street Journal
13:10 Pitches that get on Tod's nerves
15:00 How MicDrop helps develop thought leaders
17:00 How professionals can build a better personal brand
This episode’s guest:
• Katie Zeppieri on LinkedIn
• The MicDrop Agency
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Michael Kingsley is an executive communications consultant who founded the media relations practice area at Forefront Communications, a PR and marketing firm focused on financial services clients. Michael also has 20-plus years of experience in global public relations, journalism, and media production. Here, he shares his modern approach to media training and how to be genuine in interviews without neglecting your talking points.
Key Takeaways:
- Media training in a changing world
- How to be authentic in a media appearance
- The importance of storytelling in politics
Episode Timeline:
1:30 Why August 8th is Miami Dolphins Day
3:30 The job of a spokesperson has changed
5:20 Does the public want to see the CEO or the spokesperson?
6:40 What's the first step in media training?
9:15 The post-appearance breakdown
11:40 How to insert your talking points into the interview
12:40 How to be genuine while communicating your talking points
15:30 How to teach authenticity?
18:00 The fear of public speaking
21:00 Storytelling in the 2024 election
24:00 The importance of knowing your audience
This episode’s guest:
• Michael Kingsley on LinkedIn
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Chuck Cureau is a former marine mammal trainer and current director of PR at Sea World San Antonio and an in-game host for the San Antonio Spurs. He’s also a sought-after emcee in the San Antonio area and has worked as an actor, with roles in "Spy Kids 4: All the Time in the World" (2011) and "The Life of David Gale" (2003). Here, he shares his journey from the dolphin stadium to the PR office and gives tips on connecting with large audiences.
Key Takeaways:
- Chuck's journey from marine mammal trainer to the PR office
- The art of speaking to large audiences
- How to communicate an environmental message
Episode Timeline:
1:30 Tod recalls hanging with Chuck and some orcas on a recent trip to San Antonio
4:45 How Chuck changed careers from a marine mammal trainer to a PR pro
7:30 Chuck started in PR at the San Antonio Zoo
9:45 Chuck’s early PR lessons
11:15 SeaWorld's 60th-anniversary campaign
15:30 Communicating SeaWorld's sustainability and rescue mission
17:30 SeaWorld's rescue animals
19:30 How to speak to large audiences
24:00 Improvising in front of a large audience
27:00 Chuck's favorite SeaWorld animal story
29:30 PR is all about relationships
This episode’s guest:
• Chuck Cureau's website
• Chuck on Instagram and Facebook
• SeaWorld San Antonio
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Dominick Miserandino is the founder of one of the first online publications, TheCelebrityCafe.com, and over the past 30 years, he's worked with more than 100 different web properties and authored two travel books. Nine months ago, he became CEO of RetailWire.com at an interesting inflection point for the retail industry, which we discuss in this episode.
Key Takeaways:
- The state of retail in a post-COVID world
- Why content is still king
- The future of AI in online publishing
Episode Timeline:
1:45 Is retail normalizing post-COVID?
3:30 Did COVID unlock new possibilities for retail?
6:45 What topics are connecting with people at Retail Wire?
9:00 Affirmational content always does well
12:10 The role of AI in online publishing
14:00 Ad networks refuse to work with AI content
17:00 Content is still king
18:45 How to create a great pitch
21:00 Is the AI boom like the Dot Com boom?
23:30 Dominick's approach to thought leadership
This episode’s guest:
• Dominick Miserandino on LinkedIn
• RetailWire
Subscribe and leave a 5-star review:
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Brad Bennett founded BDBCreative, a boutique performance PR agency that drives direct sales for apparel and lifestyle brands through tier-one press placements. Brad is also the creator of Well Spent, a now-defunct blog that, for over 8 years, highlighted sustainable fashion. Here, he discusses how he turned a menswear blog into a successful affiliate marketing PR agency.
Key Takeaways:
- The Six Ps of PR
- How Brad built his agency without a traditional background in PR
- The secrets to successful affiliate marketing
Episode Timeline:
2:20 The 2009 blog boom
4:30 Brad built the website he wanted to see
6:30 Well Spent could never happen in 2024
7:30 Is the counter-culture dead?
9:55 Harnessing the power of blog rolls
11:45 How COVID grew the affiliate market
13:30 How bigger publications warned up to affiliate posts
16:20 Building a brand people want to be part of
20:30 What Brad had to learn about the PR world
23:30 Where other agencies get it wrong
25:20 Brad's Six Ps of PR
27:20 The product that shocked Brad
This episode’s guest:
• Brad Bennett
• BDBCreative on LinkedIn
• BDBCreative on Instagram
Subscribe and leave a 5-star review:
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Kailie Fagen is a Senior Account Executive at Global Results Communications responsible for media and client relations. During her time at GRC, Kailie has mentored junior staff, secured top-tier national and international media placements, and led client campaigns. Here, she discusses how she got into PR out of college and tips on writing a great press release.
Key Takeaways:
- How to get into PR out of college
- How to write a great pitch
- How to create media lists
Episode Timeline:
2:00 The perks of working for Taco Bell
4:05 How to get a job in PR right out of college
6:45 The importance of writing in PR
7:40 A journalist's take on pitches
10:40 The importance of finding a mentor
12:30 Media lists are all about quality
13:30 AI and the future of PR
15:00 Kailie's feature in the Daily Pilot
18:00 How to redirect clients
20:45 Kailie's family ties to Grocery Outlet
24:15 Tod's love of Grocery Outlet chicken
This episode’s guest:
• Kailie Fagen on LinkedIn
Subscribe and leave a 5-star review:
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Grace Keith Rodriguez is the CEO of Caliber Corporate Advisers, a leading marketing and public relations firm exclusively focused on fintech, financial services, Insurtech, insurance, and real estate. As CEO, Grace directs Caliber's strategic vision, including the firm's development across service offerings. Here, she discusses her transition from President to CEO and the leadership skills that are vital to success in 2024.
Key Takeaways:
- Trust and relationships are essential in PR
- Managing a remote work culture
- Grace's new role as CEO
Episode Timeline:
1:50 Grace's transition from President to CEO
3:20 Lessons Grace has learned in her new position
5:00 Building trust with clients and team members
6:40 Caliber's expertise in fintech and insurtech PR
9:45 Leadership skills for success in 2024
11:00 The importance of staying on top of trends
12:30 Managing a remote work culture
15:00 Remote workers need to interact with everyone on the team
17:00 The Caliber College of Public Relations
20:00 Grace's thought leadership philosophy
This episode’s guest:
• Grace Keith Rodriguez on LinkedIn
• Caliber on LinkedIn
• Caliber’s website
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Michael Stern is the CEO and founder of HeadStart, a PR and communications agency focused on amplifying innovative and impact-driven voices. Before going into PR, Michael was an executive producer in local news and is a three-time founder, having started companies in sports media and betting research. Here, he explains the unique PR needs of startups and why he's not a big fan of guaranteed media.
Key Takeaways:
- Why startups need PR that moves quickly
- The problems with guaranteed media
- How Michael moved from news to PR
Episode Timeline:
1:10 Tod asks Michael for betting advice
2:45 How Michael transitioned from news to PR
4:15 The mental anguish of keeping up with headlines
5:15 Why Michael decided to get into the startup space
6:45 PR agencies for startups must be nimble
7:45 Media training for startups
9:00 The importance of selling emotion
11:45 Why is the PR industry behind the times?
15:00 Headstart is built on speed
17:00 Michael is skeptical of guaranteed media
20:00 Michael's favorite success stories
23:30 The importance of going against the grain
This episode’s guest:
• Michael Stern on LinkedIn
• Headstart on LinkedIn
• Headstart's website
Subscribe and leave a 5-star review:
https://pod.link/1496390646
Contact Us!
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From the publisher's feed
GRC PR 360 is a weekly podcast that brings together the brightest minds in public relations, communications, and media to discuss the topics and trends you need to know about. From C-Suite…
Produced by Global Results Communications
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