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On this much delayed episode of Grease the Wheels, Uncle Jimmy takes a look at the entire strata of the typical dealership and informs them of at least one major thing that they should take into consideration in order to make the process seamless. For ownership and boards of directors, it is very hard to get an accurate picture of a dealership’s overall functionality just by the numbers. The numbers can tell you a lot, but it is sometimes hard to put toxic shops or bad processes into numbers. Working the way down, the message gets much more explicit for the Service Managers. This person should probably be well-acquainted with the chaos of a shop scenario, and needs the customer service skills to deal with people who have problems with their car, or your staff! This position is best filled with former shop foremen. Sales people just need to stay in their lane and no disrupt the process too much, while Service Advisors simply need to ask for the sale. If a Service Advisor has the added benefit of video MPI’s this should be extremely easy! We also take ourselves and Lot Porters to task for a variety of issues, and finally Uncle Jimmy takes himself to task as well!
Also Uncle Jimmy gives a shoutout to his teddy bear as the thunderstorm in the background would have warranted a dramatic reading of ‘The Raven’ as an intro!
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On this fairly-sporadic episode of Grease the Wheels, Uncle Jimmy wades into the terminally unhinged forum of LinkedIn to find a concept that everyone deals with in this industry. The term “Emotional Waste” is the concept of negative emotions creating undue stress and occupying an inordinate amount of someone’s time. We all see this, and some of the best people in the industry have the exact opposite going on - Emotional Intelligence. This is the ability to regulate and utilize your emotional states, as well as being able to effectively read a room or read a person. Being able to quickly get over things is a key skill in this industry.
Also Uncle Jimmy goes 3rd round in the Angry draft, despite a strong showing with a missing 10mm.
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On this week’s Episode of Grease the Wheels, Uncle Jimmy takes a look at some of the real world ramifications of Texas discontinuing their state vehicle safety inspections. The first thing that stood out to us was that it was in fact similar to those in New York, and in fact throughout most of the Rust Belt where we know they are a really good idea. Entropy is the name of the game here, and if something is too rotten to be safe, or tires are too bald to provide adequate traction — they need to go. We also get into some of the socioeconomics of the state safety inspection, and how this has altered our own perceptions of this subject over time. When we we’re young and broke, we hated it! When we had seen some stuff and learned some stuff, we we’re a lot more understanding of why they are important. Bottom line, relying on the common sense of vehicle owners is, really without a doubt, one of the worst parameters we have ever seen. We have seen the “common sense” of vehicle owners and it usually ends up on “Just Rolled In”
Also Uncle Jimmy talks his favorite ways of evading(and altering) police attention while having an out of date inspections!
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On this episode of Grease The Wheels, Uncle Jimmy goes for the trilogy of things that you see roll into your shop that spell doom, because you know you’re eff’d. From poorly done wraps, to harlequin models of cars that are not 90s Golf’s, and underbody lights, there are a lot of things that we see that spell doom and gloom for our profit margin. Seeing an old car that is still being daily driven darkening your door is somehow more of an omen of impending doom than the banshee’s howl, while seeing car club stickers on a PT Cruiser was just hilarious. We’d like to throw a shoutout to Sibley, Iowa and somehow this series gets a part 4 at a later date. It’s the one series that you have nodded along to at least once — and hopefully hasn’t caused any weird synchronicities where you hear about it in the podcast and it immediately shows up in the shop!
Also Uncle Jimmy goes thermonuclear on marketplace sellers who sell as “parts only” and explores of the concept of “Convertible Sunk Cost Fallacy”
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On this week’s episode of Grease the Wheels, Uncle Jimmy comes up with a list of interview questions for mechanics to observe and take into account when they are looking to move to a new shop. Is there enough parking, are there enough bathrooms, and where exactly did all of these dead and abandoned cars come from? There are tons of criteria that we use when evaluating where we are going to work, but this episode brings a lot of them to life with some of the most insane examples you’ve ever heard!
Also Uncle Jimmy side hustles as a garage door repairman
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On this episode of Grease the Wheels, Uncle Jimmy goes to practical goal building mode for 2025. Getting better isn’t going to be negotiable in 2025, as the pace of technological change in the cars is continuing at break-neck speed. Look at the year end total for your W-2, divide it by your hourly rate and that gets you near how many hours you worked. This of course isn’t taking into effect all of the house that you turned but didn’t get paid for! It also doesn’t get into the amount of hours that you quoted. All oof these numbers are easy to figure out and give you a good idea of the value that you bring to your company. So needless to say, if you don’t like something, Grease the Wheels!
Also Uncle Jimmy discovers Gasoline particulate filters.
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On this episode of Grease the Wheels, Uncle Jimmy revisits some of the common signs and portents of things that you know are going to result in a rough day in the shop. From bullet holes and hypodermic needles, to an entire goodwill inventory of clothes in a trunk where you need to replace a battery, there is little limit to the chaos and carnage that customer roll in on a daily basis. We also go into a scientific breakdown for an answer to every single complaint about a sunroof.
Also Uncle Jimmy pulls off a flawless Moody Blues reference while really hammering home just how old he is with the price of batteries.
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On this episode of Grease the Wheels, Uncle Jimmy lifts the cover off of one of the truly weird and genuinely innovative technician/mechanic development programs: The K-Plan. Developed with the help of people way smarter than us, the K-Plan lays out all of the areas of knowledge that someone will need to be successful as a mechanic, with tailored resources for that particular shop. It utilizes technician development bonuses to encourage institutional and brand specific knowledge in order to lead to more developed technicians that can make you more money. Long story short you get to send the work that you have to the people that can do it, while keeping track of the pace of development of the staff within your shop. Want to learn more? Need it in your shop ASAP - hit us ups on the Facebook page!
Also Uncle Jimmy prepares to vacation somewhere with an average temperature 30 degrees lower than his current location.
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On this week’s episode of Grease the Wheels, Uncle Jimmy gets back to proper form and takes customers to task. Every area has that one shop that when you see a car roll in with their plate frames, you know you’re (more specifically the customer) are eff’d. Dozens of bumperstickers, turning your interior into a series of various claymore landmines and much, much more! This series literally wrote itself, but if you have some specific examples please let us know over on the Facebook page.
Also Uncle Jimmy wishes you all a very happy Thanksgiving and corroborates some hilarious family lore.
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On this week’s episode of Grease the Wheels, Uncle Jimmy unveils the K-Plan. This is a system that shops and dealerships can use to basically build a farm system for their new technicians while rewarding the technicians that train them to a level of autonomous productivity. It benchmarks what people know against what the new people have to learn, providing clear expectations for knowledge and how a shop wants things done. We also get into the Master-Apprentice relationship and what that needs to be like for long term success. We have been working on it for a while, and that is why the episodes have been bi-weekly! We finally needed it so bad, that we ended up building it!
Also Uncle Jimmy calls his shot and does an impression of the outgoing president.
From the publisher's feed
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