Grocery Is Your Business

How do you protect on-demand or gig workers, their fleets, and their customers, during the COVID-19 crisis? How can companies like Postmates, which rely on going workers for their business model, succeed and survive, what particular concerns and considerations are in play, and what happens as restaurants and other suppliers close and face hard times? Vikrum Aiyer, Vice President of Public Policy & Strategic Communications at Postmates and Former Obama White House Senior Advisor, joins from San Francisco with perspective, insights, solutions, and a go-to enter to the playbook.

See omnystudio.com/listener for privacy information.

Retailers need management solutions from ordering to invoice reconciliation for beverage alcohol retailers of all sizes. Distributors need automated payment collection, maximized delivery efficiency, pricing communicated electronically, and a refined sales strategy. Suppliers need detailed insights into their product portfolio’s supply and demand, optimized market execution, and accessible competitive market data. Mark Kimber, Chief Revenue Officer for Fintech (offering cutting-edge, strategic solutions that support ordering efficiency, sales strategy, invoice and payment reconciliation, data reporting, pricing and promotion communication, and regulatory resource connectivity for the beverage industry and retailers), offers insights on how his company is a leader with a mission to solve common issues within the beverage alcohol industry. Recorded on location from NGA in San Diego.

See omnystudio.com/listener for privacy information.

If trying to keep the doors to a business open isn’t challenging enough, especially when you don’t know how long you have to do it for, diligent consideration of the productivity, safety, care, morale, and profitability of your employees may be even more daunting. Dr. John Sullivan (internationally known Human Resources thought-leader from the Silicon Valley and Professor at San Francisco State) and Celeste Thompson (Chief People Officer/Founder at TRIBE Human Resources Consulting) join from California and New Jersey to walk through some crucial Human Resources concerns and considerations in the new business realities of COVID-19.

See omnystudio.com/listener for privacy information.

SPECIAL REPORT: Wendy Liebmann, Founder, CEO, and Chief Shopper of WSL Strategic Retail, shares critical considerations for brands and retailers to manage the new realities of a retail landscape during and after the COVID-19 crisis.

See omnystudio.com/listener for privacy information.

In retail, it’s often the relationship that matters more than anything. In the grocery business, it might be relevant even more than anywhere else. Case and point: Relationshop — whose story began  more than 30 years and is now leading the industry with technology, solutions and strategies to help retailers personally connect with shoppers. With a passionate, technology-driven, marketing team with deep experience inside retail offering robust analytics, personalized promotions, and a web and mobile engagement platform. Along with other support and professional services. It’s all designed to deliver what matters most -- measurable improvement in transaction counts, sales and loyalty to a brand. Founder and CEO Galen Walters, and Chief Strategy Officer Randy Crimmins offer key insights on location at NGA in San Diego.

See omnystudio.com/listener for privacy information.

If you talked with someone in charge of a major aspect of retail at Foot Locker, you’d think the conversation would have something to do with sneakers. And although the topic of "sneakerheads" was unavoidably mentioned, the real focus is: the critical impact Store Design has on customer experience. And how even basics such as lighting and sound can have a major effect on retail success. 

Kambiz Hemati, VP of Global Retail Design for  Foot Locker (a leading global athletic footwear and apparel retailer, which caters to the sneaker enthusiast), shares the importance of learning from retail concepts outside of your sector — the ones who have best in class experiences with customers — and how they can inspire next-level design. He also shares why Starbucks may have played a meaningful role on the Foot Locker store design, and why success with technology might rely more on what’s coming into a store than what’s already in it.

See omnystudio.com/listener for privacy information.

Chris Briglin, Director, Enterprise Mobile Product Marketing at Samsung, and Tracy Hansen, President, North America and Global CMO of ProGlove, Inc, join Marc Raco on location at NRF Big Show to announce and discuss the need and applications for their partnership and the launch of their combined solution consisting of ProGlove’s MARK product family of wearable barcode scanners and Samsung’s latest ruggedized smartphone for business – the Galaxy XCover Pro.

See omnystudio.com/listener for privacy information.

We’re joined this week by Zac Wilson, Manager of eCommerce at Raley’s. Zac shares his experience launching eCommerce, what were the biggest challenges and how grocers can set themselves up for success.Everything from marketplaces to dark stores, we consider what innovations and solutions will best serve grocers and their shoppers. But in light of an ever changing retail landscape, Zac emphasizes, “remember why we're doing the business and who comes first, it's the customer, you have to center everything around your customer, your clientele and the areas in which you operate in.”Tune in now for the full interview with Zac!Interested in learning more about the value of grocery eCommerce? You might like these resources:

Understanding the Online Grocery Shopper (Blog): https://www.mercatus.com/blog/understanding-online-grocery-shopper-behavior/
4 keys to eCommerce success (Blog): https://www.mercatus.com/blog/4-keys-to-ecommerce-success/
The risk in outsourcing your grocery eCommerce (Blog): https://www.mercatus.com/blog/equity-investment-report-highlights-the-risk-in-outsourcing-your-grocery-ecommerce/ (edited) 

See omnystudio.com/listener for privacy information.

How do you get the attention of consumers and turn their heads when only 6% of the grocery business is conducted online? The opportunity ahead  is huge. Access to great marketing in a tough marketing and advertising landscape can be challenging, and doing it right can be tough to tackle without building out infrastructure or wasting capital while you figure out what works, from new marketing platforms to content marketing. Hawke Media founder Erik Huberman shows how his company is a  solution to this issue, as hosts Rob Sanchez and Anne Marie Stephens  talk through this  full-service marketing consultancy, acting  as an Outsourced CMO for  clients, growing businesses of all sizes and industries. Recorded on location at Grocery Shop.

See omnystudio.com/listener for privacy information.

One significant trend in food is fresh, locally-sourced produce and grocery essentials delivered to the consumer’s doorstep the same day. One growing player is Farmstead, who also boasts free delivery, forever. To unpack this trend, Rob Sanchez and Anne Marie Stephens talk with Pradeep Elankumaran, the Co-Founder and CEO of Farnstead, on location at Grocery Shop.

See omnystudio.com/listener for privacy information.