It's important to first understand what we mean by performance when we are going to evaluate the #scrumteam in each #sprint.
A #scrummaster needs to look at data to establish a baseline of performance rather than simply look at what the team said they would accomplish in the sprint versus what was actually achieved.
The #developmentteam may be taking on 100 points into each #sprint out of sheer enthusiasm or because of pressure from #productowners yet a quick analysis of the past 3 sprints demonstrates that they average 20 points per sprint.
In this case, 20 points a sprint is the benchmark performance and anything over that number is overperforming rather than underperforming.
As a Scrum Master, you don't have the authority to tell the #scrum team what is right or what is wrong, all you can do is question the data and have serious conversations with the team about performance.
You may ask why they are confident of achieving 100 points in the next sprint when the sprint average is 20 points. You may ask what has changed that will empower them to increase performance 5-fold or you may ask them to think deeper about the work they are taking on.
If there is pressure from a product owner to include all of these points in the sprint, you may want to have the same conversation with the product owner and help them to understand what the team's current velocity is and what would need to change for them to increase that velocity.
There may be systemic issues that prevent the team from getting through the work they assign to the #sprintbacklog and it may be worth investigating how you, as the scrum master, are able to help remove impediments to progress by taking it up with people inside or outside of the scrum team.
John McFadyen has worked on some of the largest, most complex #agile transformations in Europe and the UK. He has worked as a scrum master, agile coach and enterprise coach on some of the highest-performing scrum teams in the world.
In this short video, John McFadyen gives us some insights into how a Scrum Master can address issues of performance and what his recommendation would be.
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For more information on John McFadyen, visit https://www.johnmcfadyen.com
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