05.26.2022 - By Dave Etler and the Students of the University of Iowa Carver College of Medicine
Short Coat Listener Josh wrote in to share some hacks he uses to get grumpy patients on his side the moment he walks into the exam room.
Co-hosts Jessica, Aline, Hannah, and Riley share their own techniques on managing those first few seconds of the patient visit.
Plus, many tangents along those lines, such as when not to use 'quips' and humor with patients and bosses.