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In this episode, Damien sits down with Kevin, founder of ITPartners+ to unpack one of the most dramatic culture turnarounds in the MSP industry.
Kevin realized the culture inside his company had become toxic — so toxic that the only way forward was to fire every single employee and rebuild from scratch. That decision forced him to rethink leadership, hiring, culture, and what kind of company he wanted to build.
The result? Explosive growth from $3.5M to $14M, a mission-driven company culture, and a bold goal to invest $1 million per year into community impact.
Kevin also shares hard-earned lessons about escaping owner-led sales, building a real sales team, using acquisitions to scale faster, and why MSP owners must learn to get out of their own way.
Chapters:
Connect with Damien and Kevin:
📺 Watch on YT: https://www.youtube.com/@mspmindset
By Damien Stevens5
88 ratings
In this episode, Damien sits down with Kevin, founder of ITPartners+ to unpack one of the most dramatic culture turnarounds in the MSP industry.
Kevin realized the culture inside his company had become toxic — so toxic that the only way forward was to fire every single employee and rebuild from scratch. That decision forced him to rethink leadership, hiring, culture, and what kind of company he wanted to build.
The result? Explosive growth from $3.5M to $14M, a mission-driven company culture, and a bold goal to invest $1 million per year into community impact.
Kevin also shares hard-earned lessons about escaping owner-led sales, building a real sales team, using acquisitions to scale faster, and why MSP owners must learn to get out of their own way.
Chapters:
Connect with Damien and Kevin:
📺 Watch on YT: https://www.youtube.com/@mspmindset

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