Helpdesk Nightmares

Mark and Cody talk about Audio nightmares. You know - the user on a VoIP system who claims they can be heard but can't hear anyone else? Because their audio is muted? Yeah.

Mark and Cody talk about patience. Mark doesn't have much.

This week Cody takes the wheel for our first Codyerday. It's like Halfway to Thundertown's Chadurday. We just don't have a Chad.

A surprising majority, it seems, of people don't know what "The Cloud" is. Let's talk about that.

Mark and Cody talk about the troubles people have logging in. Whether it's logging into their computers, software, or websites, it's a problem.

Phishing is such an increasingly present pain in the ass that users have no idea what emails are legitimate anymore. I guess the scammers win...

Mark and Cody *actually* talk about work dreams this week. What do they mean according to the pros, and why do we have them?

Cody and Mark touch on the topic of work dreams, and talk our usual Yahoo Answers and This Week in Tech History. The saga of the twitch stream is still not quite resolved!

People get very confused about what the words "Do Not Reply" mean. Somehow. Inexplicably. Mark and Cody discuss this, our own technical issues trying to stream to twitch, and more!

Mark and Cody talk adapters. They can work really well! Or they can be a royal pain in the butt. What's up with Cody's staycation? Plus our usual Yahoo Answers and This Week in Tech History.