Helpdesk Nightmares

Mark, Cody and Dave talk Teachers (since both their wives are teachers) in this week's Helpdesk Nightmares! Some of us have to support schools and teachers for IT. And it can be... awful.

Mark, Cody and Dave talk mice and keyboards - users who think you need to place the computer mouse on the screen, or who believe just moving the caps on the keys makes the keyboard letters change.

Mark, Cody and Dave talk about the pain of inbox rules. When they work, they're amazing. When a user sets them up themselves, emails can suddenly go missing.

Mark, Dave and Cody talk about how reading is hard this week. We also briefly mention our upcoming Patreon and the Patreon for the other Halfway Network shows.

Airplane mode! The gang's all here, and we talk about what some users are mystified by... airplane mode. Did you know your connection to data doesn't work when you turn airplane mode on? Weird.

Mark is on vacation this week so Dave and Cody take the helm. Or as our show outline said, "The Inmates Have Taken Over the Prison"

Mark, Cody and Dave talk Regedit this week. It's a powerful thing, but in the wrong hands....... disastrous.

Mark and Cody talk about users who think IT is responsible for everything to do with tech. Even when it's not IT's responsibility.

We also do some fun impressions. Khayman and Chat are in the crosshairs on this one.

This week Mark, Cody and Dave review our usual reddit stories, yahoo answers, and cover.... recycling?

Cody can't pronounce the word "mirror."

He also has a shocking revelation about restrooms.

And we talk about users who have all sorts of ideas about what it means that something "disappeared."