This week Mark is in Idaho at Halfway Network HQ, Cody and Dave join us for a tech issues-filled episode! We do our usual games, and talk helpdesk with one of the Halfway Network's resident helpdesk techs, Khayman!
This is a story all about how - Randy Weaver and his family got hooked up with Nazis and 1/3 of his family ended up killed. Not our typical Helpdesk Nightmares tale, but here's a bonus with Mark from this show and Jay from Halfway to Thundertown where we talk about how a weapons charge turned super, super bad fairly quickly.
Mark, Cody, Dave and AJ talk about audio issues when the actual issue? Audio is muted.
Speaking of audio issues, the first upload didn't save Dave or Cody's audio! So that's kinda fun. Download it again on your podcatcher and you should be golden.
Mark, Cody and special guest (Mark's husband) AJ talk about shortcuts this week! You know, when users decide they know how to make their own shortcut... but actually make a copy of an original file and make shortcut of the copy no one has access to? And that kinda thing.
1 hr 6 min
About Helpdesk Nightmares
From the publisher's feed
We talk about the interactions helpdesk and support techs have and the nightmares we encounter.