Helpdesk Nightmares

Mark-only episode - we talk Xmas Poems (Reddits), Yahoo Answers, This Week in Tech!

We did it! 100 Episodes of Helpdesk Nightmares! Mark, Cody and Dave talk about users who done messed up.

A few days late, but the boys talk about Black Friday on this special holiday edition and Episode 100-Eve of Helpdesk Nightmares!

You know those users (or relatives, or friends) who put the entirety of the content of their email... in the email subject? Yeah. Us too.

Mark, Cody and Dave talk about stories where we technically shouldn't be alive still. A guy in Australia decided the best way to disconnect a UPS from a live 240v electrical source was to cut the cable. And so forth.

Mark, Cody and Dave talk about users who submit tickets with nowhere near enough information. And times when we've done the same.

This was one of our very first topics that Mark did alone. Now with the whole gang, we talk about instances where the age-old question should be asked: Have you tried turning it off and on again?

Mark and Cody sans Dave this week talk about our boy Tommy Edison. We don't deep dive into how he may or may not have stolen many of the inventions he patented (allegedly). Maybe next time. If you're a patron you can hear us (and watch us) do a personality quiz!

DM: Mark

Players: Cody (Cog), Austin (Conky), Dave (Dave)

Dave has played D&D before, Mark has never DM'd, Cody and Austin have never played.

Join us while we figure out what we're doing. And probably do it all completely wrong.