Higher Ed Pulse

Higher Ed Pulse

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Higher Ed Pulse episodes

  • Live at HighEdWeb: A President’s Perspective on AI and Websites

    In this episode of The Higher Pulse, host Mallory Willsea sits down with Thom Chesney, President of Southwestern College in Santa Fe, during the HighEdWeb Conference. They discuss the critical role of the institution's website in shaping student engagement, how small teams can maximize their impact, and the importance of embracing AI in marketing and operations. Thom also shares insights from his career as a college president and how Southwestern College is refining its digital presence to meet the needs of today's graduate students.

    Key Takeaways

    • Southwestern College's website serves as the digital front door, crucial for engaging prospective students, alumni, and donors, especially as 80% of its students now study remotely.
    • Video and storytelling are key components in attracting graduate students, particularly through platforms like YouTube, which outperforms other channels like Instagram for their target demographic.
    • AI tools, such as ChatGPT, are being experimented with for content creation and SEO, with a focus on enhancing team efficiency, especially for smaller marketing teams.

    Why Is a College President Attending the Hyatt Web Conference?
    Thom Chesney explains why he is attending the Hyatt Web Conference as one of the few college presidents present. He emphasizes that a college’s website is its primary storytelling tool. At Southwestern College, this digital front door is where students, donors, and alumni first connect with the institution. Thom is looking for innovative ways to improve their web presence, as the last major update occurred before COVID. With a focus on outcomes and the student experience, Southwestern College is planning a web redesign to better showcase their transformational, student-centered programs.

    How Does Southwestern College Use Its Website to Attract Students?
    As a graduate-only institution, Southwestern College attracts adult learners, many of whom are rethinking or shifting their careers. Thom highlights that prospective students visit the website to understand how long their programs will take, the career opportunities available post-graduation, and to hear directly from current students and faculty. Southwestern focuses heavily on experiential learning and student outcomes, so incorporating video testimonials and real-world stories into their web presence is essential. Moving forward, they are refining their web content strategy to better align with where students are—like YouTube—while also ensuring their small team can maximize impact by focusing on the most effective platforms.

    How Is AI Being Integrated into the College's Marketing?
    When asked about AI’s role in Southwestern College’s operations, Thom explains that while they're still in the experimental stage, the potential is clear. Tools like ChatGPT are being used to draft content and help their team, which includes graduate assistants and interns, streamline workflows. This experimentation with AI also extends to analyzing current web content, identifying emerging themes, and improving SEO performance. Although Southwestern is cautious about fully replacing human interaction with AI, Thom sees its potential in enhancing efficiency, particularly for smaller marketing teams that need to do more with less.

    Ready for More?
    If you want to learn more about how Southwestern College is redefining its web presence and how AI is shaping higher ed marketing, listen to the full episode of The Pulse. Stay tuned for more insights into how college leaders like Thom Chesney are leveraging digital strategies to attract the right students. Catch up with the latest The Pulse episodes and explore cutting-edge trends in higher education marketing.


    - - - -

    Connect With Our Host:
    Mallory Willsea
    https://www.linkedin.com/in/mallorywillsea/
    https://twitter.com/mallorywillsea

    About The Enrollify Podcast Network:
    The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!

    Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    15 min
  • Live at HighEdWeb: Become an INTRApreneur

    In this episode of the Higher Ed Pulse Podcast, Mallory chats with Andy Shearouse, Assistant Director of the EDGE Center at Augustana College, during the 2024 HighEdWeb conference. Andy dives into the concept of "intrapreneurship" and how individuals within institutions can foster innovation and drive meaningful change from the inside. Through personal experiences and insightful examples, Andy explains how anyone can become a difference-maker on campus by adopting an entrepreneurial mindset and identifying opportunities for improvement.

    Key Takeaways

    • Intrapreneurship encourages staff to channel entrepreneurial energy internally, driving change within an organization.
    • The best innovations often come from those closest to daily processes, like student services or campus operations.
    • Developing an "entrepreneurial mindset" involves problem-first thinking, self-confidence, and a willingness to seek small, impactful wins.
    • Higher education institutions can benefit significantly from empowering staff to identify inefficiencies and implement creative solutions.

    What is Intrapreneurship, and Why Does It Matter in Higher Education?
    Intrapreneurship is the practice of fostering entrepreneurial innovation within an existing organization. Andy Shearouse highlights the importance of encouraging faculty and staff to think like entrepreneurs, focusing on improving internal processes and services. This mindset differs from traditional entrepreneurship by emphasizing change from within, allowing institutions to become more adaptable and student-centered. For example, Andy discusses how colleges that quickly addressed the growing demand for mental health services were able to stay ahead of student needs and become more supportive environments.

    How Can Intrapreneurship Solve Campus-Wide Problems?
    Andy shared several real-world examples of intrapreneurship at work. One standout case involved transforming the course add/drop process at Augustana College from a cumbersome paper-based system to an efficient online solution. The initiative was driven by the Career Development Office, which recognized the inefficiencies students and staff faced. This change significantly improved the student experience, highlighting how even small departments can spearhead major improvements that benefit the entire campus community.

    What Traits Make a Successful Intrapreneur?
    The entrepreneurial mindset is key to becoming an intrapreneur. Andy outlines six traits of successful entrepreneurs, with the top two being: saying "yes, I can" when presented with a challenge and focusing on solving problems, not just pushing products. Intrapreneurs are proactive, identifying gaps and inefficiencies in their organizations and working creatively to address them. They don’t need to overhaul entire systems overnight but instead look for small wins that snowball into broader, lasting changes. This problem-solving mindset is what empowers intrapreneurs to reshape their institutions incrementally.
    If you’re intrigued by the idea of sparking change at your institution, you won’t want to miss the full episode. Listen now to discover more examples of how intrapreneurship can drive innovation in higher education!


    - - - -

    Connect With Our Host:
    Mallory Willsea
    https://www.linkedin.com/in/mallorywillsea/
    https://twitter.com/mallorywillsea

    About The Enrollify Podcast Network:
    The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!

    Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    19 min
  • Live at HighEdWeb: The Alternative Agency

    Mallory sits down with Anthony Robinson, founder of The Devoted, a new marketing agency that brings an authentic, bold voice to higher education. Live from HighEdWeb, this conversation dives into the journey of building a Black-owned agency in a space where representation matters, Anthony’s fresh take on marketing, and the real-life impact of using AI tools to enhance client relationships. From groundbreaking projects to the role of generative AI, this episode is packed with insights into both the challenges and opportunities in today’s higher ed marketing landscape.

    Key Takeaways

    • The Devoted is one of the few Black-owned marketing agencies in higher education, focused on offering authentic messaging that reflects the diversity of student populations.
    • Anthony Robinson emphasizes the importance of real, direct marketing and the role of partnerships built on transparency and mutual accountability.
    • AI plays a key role in The Devoted’s operations, acting as a "second brain" to manage complex decision-making and streamline workflows.
    • Authenticity is at the core of The Devoted's strategy—whether it's tackling societal issues like juvenile justice or working with educational institutions, the agency is committed to creating meaningful, real-world impact.

    What Inspired the Launch of The Devoted?
    Anthony Robinson reflects on his 15-year journey in higher education, which culminated in the creation of The Devoted, a Black-owned marketing agency. Anthony notes a glaring gap in higher ed marketing—there were no Black-owned agencies that truly represented the diversity of the students universities aim to recruit. His agency was built to fill this need, offering schools teams that reflect their student demographics both generationally and racially. Over the past year, The Devoted has already secured impactful partnerships, and Robinson is proud to bring his expertise and vision to the forefront of higher ed marketing.

    How Is The Devoted Marketing Approach Different?
    The conversation takes a deep dive into The Devoted’s marketing philosophy. Robinson explains that while traditional higher ed agencies rely on conventional tactics, his agency focuses on authenticity and transparency. He speaks openly about being unafraid to say what needs to be said in the client relationship—even when it’s uncomfortable. This level of honesty, he argues, builds stronger, more accountable partnerships. He stresses that this approach isn’t just a marketing gimmick—it's rooted in The Devoted’s core values and is reflected in everything from their content to their client engagements.

    What Role Does AI Play in Their Operations?
    AI is a crucial part of The Devoted's success. Robinson describes their use of AI tools like Gemini, Notion, and Read AI as a "second brain" for the team. These tools help manage client conversations, track decisions, and even highlight opportunities that might otherwise go unnoticed. By enhancing internal workflows and streamlining decision-making processes, AI allows The Devoted to offer more value to their clients while freeing up time for creative, strategic work. Robinson is careful to note that the goal is not to replace human roles, but to support them in ways that make work more efficient and meaningful.

    What’s a Recent Project That Embodies The Devoted’s Mission?
    One of the agency's recent projects, the Youth Sentencing and Reentry Project (YSRP), exemplifies its commitment to making a tangible impact. The YSRP works to end the practice of charging juveniles as adults, particularly in Pennsylvania, where 25% of all U.S. juveniles sentenced as adults come from. For the YSRP’s 10-year anniversary, The Devoted helped rebrand the organization, creating a new website and marketing strategy. This project aligns with Robinson’s goal of telling real stories, advocating for change, and making a lasting difference in communities.

    Ready for More?
    This episode scratches the surface of The Devoted’s powerful work in the higher ed marketing space. To dive deeper into Anthony Robinson's fresh approach to authentic marketing, AI implementation, and impactful partnerships, tune into the full episode of The Higher Ed Pulse.


    - - - -

    Connect With Our Host:
    Mallory Willsea
    https://www.linkedin.com/in/mallorywillsea/
    https://twitter.com/mallorywillsea

    About The Enrollify Podcast Network:
    The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!

    Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    17 min
  • Live at HighEdWeb: Social Media Analytics

    In this live episode from HighEdWeb, Mallory Willsea speaks with Shuchita Poddar, Communications Coordinator in the Office of Admissions at the University of Iowa. Shuchita shares her first-time experiences at the HighEdWeb conference and dives into her upcoming presentation on social media analytics. She offers valuable insights on how admissions teams can leverage data to optimize content and engagement across platforms like Instagram, Facebook, and X (formerly Twitter).

    Key Takeaways

    • Social media analytics are crucial for understanding audience engagement and content performance.
    • The engagement rate per post by followers and the engagement rate per post by reach are two essential metrics for evaluating content.
    • User-generated content and campus-related visuals tend to perform best during certain times of the year.
    • Monthly reports that break down metrics into specific categories (e.g., athletics, campus scenes) help inform future content strategies.
    • Don’t be afraid of data—it’s critical to understanding your content's effectiveness.

    What is Shuchita's presentation about, and what should attendees expect?
    Shuchita's presentation at HighEdWeb focuses on social media analytics, specifically how to make the most of the data that admissions teams collect. She encourages social media managers to understand what keeps their audience coming back by focusing on three key areas: gathering user-generated content, leveraging Instagram Reels, and engaging actively with their audience. Since Instagram's algorithm now prioritizes engagement, understanding how to boost it has become crucial for higher ed marketers. This session is a must-attend for anyone wanting to optimize their social media strategies using simple, data-driven steps.

    How can overwhelmed social media managers stay focused?
    Shuchita acknowledges that managing social media, especially for admissions, can feel overwhelming, particularly with the sheer number of platforms and tools available today. Her advice? Take a step back and disconnect if needed. It's important to avoid burnout, especially if social media plays a large part in both professional and personal lives. The key is to focus on the metrics that matter most—engagement rate per post by followers and by reach—rather than getting lost in endless data points. By breaking down metrics and focusing on user-generated content, campus visuals, and seasonal trends, marketers can make more informed decisions without feeling overwhelmed.

    What metrics should higher ed social teams focus on?
    Shuchita uses two core metrics to evaluate the performance of her content: engagement rate per post by followers and engagement rate per post by reach. Engagement by followers helps determine how the audience interacts with a post about the number of followers at the time of posting. This is especially useful for gauging the success of campus-centric visuals, athletic posts, and user-generated content. Engagement by reach, on the other hand, focuses on how well posts like deadline notifications or important updates perform in reaching a broader audience, even if engagement isn’t as high. By keeping track of these metrics, social media teams can better assess what content works and adjust their strategies accordingly.

    How does Shuchita use benchmarks to guide her social media strategy?
    Shuchita's approach is a mix of internal and external benchmarking. Internally, her team at the University of Iowa has built benchmarks based on the past two years of data, giving them realistic goals for engagement and content performance. Externally, she keeps an eye on industry standards from platforms like Hootsuite, Rival IQ, and Sprout Social. These external benchmarks help her understand where her institution stands in comparison to broader higher education trends. Although the University of Iowa’s account may be smaller than some industry averages, these comparisons offer valuable context, allowing her to refine her strategy.To dive deeper into social media analytics and how to use them effectively for higher education marketing, listen to the full episode of The Higher Ed pulse. Shuchita's expert insights are a must-hear for anyone looking to fine-tune their social media approach in higher ed.


    - - - -

    Connect With Our Host:
    Mallory Willsea
    https://www.linkedin.com/in/mallorywillsea/
    https://twitter.com/mallorywillsea

    About The Enrollify Podcast Network:
    The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!

    Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    13 min
  • Live at HighEdWeb: Analytics, SEO, and Just Moving Faster

    In a live episode recorded at HighEdWeb 2024, Mallory sits down with Beth Carron, Director of Higher Education Services at iFactory. Beth, a first-time attendee, shares her excitement about incorporating AI in higher education and delves into her area of expertise: using analytics to drive improvements on higher ed websites. Throughout the conversation, Beth emphasizes the importance of real-time testing and iteration to enhance site performance, user engagement, and SEO efforts.
    ‍
    Key Takeaways
     

    • Higher ed institutions must move faster in testing and iterating website changes to improve performance.
    • Analytics should be used to continuously optimize key metrics like engagement, click-through rates, and conversions.
    • SEO is a powerful tool that needs regular monitoring and optimization for long-term success.
    • AI is becoming an important tool to help small, overstretched teams manage tasks like SEO and analytics more efficiently.
    • Institutions need to embrace a “messy” approach to analytics, focusing on incremental changes rather than waiting for perfect year-over-year comparisons.

    ‍
    Episode Summary
    How can higher ed institutions use analytics more effectively?
    Beth discusses the common practice of using analytics to make year-over-year comparisons, but she argues that higher education institutions no longer have the luxury of waiting that long. With the recent switch to GA4 and constantly shifting traffic patterns, she advises institutions to adopt a more dynamic approach by continuously tweaking elements like call-to-action buttons, headlines, and page layout. Rather than waiting for perfect data, Beth advocates for real-time testing to improve website performance incrementally. Small, consistent changes—such as adjusting button copy or experimenting with color schemes—can help reduce friction in the user journey and increase conversions.
    ‍
    Why should higher ed teams adopt a “messy” approach to analytics?
    Beth urges higher ed marketing and admissions teams to embrace the “messiness” of working with incomplete data sets or evolving tools like GA4. She acknowledges that many institutions prefer to work with clean, consistent year-over-year data, but waiting for ideal conditions may not be possible, especially with declining enrollment and budget constraints. Her advice is to start testing and optimizing immediately, even if the process feels imperfect. By moving quickly and adjusting based on real-time insights, institutions can drive better results, such as more applicants or higher engagement on program pages, without waiting for an entire admissions cycle to pass.
    ‍
    How does SEO play into optimizing higher ed websites?
    Beth emphasizes that SEO should be treated differently from analytics. SEO requires constant optimization, and the progress is often more visible and easier to measure over time. At iFactory, Beth and her team consistently monitor competitors’ keywords and adapt their strategies accordingly. She points out that SEO is a long-term game, but continuous effort yields incremental progress that can be tracked and improved monthly. By regularly optimizing keywords, meta descriptions, and content structure, institutions can ensure they are ranking well in search engines and driving traffic to their key pages.
    ‍
    Can AI help overstretched higher ed teams manage analytics and SEO?
    Beth acknowledges that AI tools can offer a huge opportunity for teams that are juggling multiple responsibilities. By integrating AI into tasks like SEO analysis or content optimization, institutions can streamline their operations and make data-driven decisions more efficiently. AI won’t replace humans but can help with tasks like keyword research, tracking performance, and even content recommendations, allowing teams to focus on higher-level strategic initiatives. As AI continues to develop, Beth believes it will become an essential part of how small, overstretched teams manage their day-to-day work.
    For more in-depth insights on how to incorporate AI, analytics, and SEO into your higher education marketing strategies, make sure to listen to the full episode. Beth Carron's actionable advice will help your institution move faster, optimize more effectively, and ultimately improve user engagement across digital channels.


    - - - -

    Connect With Our Host:
    Mallory Willsea
    https://www.linkedin.com/in/mallorywillsea/
    https://twitter.com/mallorywillsea

    About The Enrollify Podcast Network:
    The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!

    Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    14 min
  • 6 Books Every Higher Ed Pro Should Read

    This episode is packed with must-read books for higher ed marketers and leaders. Mallory and Seth each share their top three book recommendations and explain why these reads are game changers for anyone navigating innovation, strategy, and leadership in the higher ed space. From timeless classics like Crossing the Chasm to inspiring tales like Shoe Dog, this episode is full of insights to help you think differently about marketing, leadership, and innovation. Tune in for their thoughtful book breakdowns, plus a bonus challenge to share your own recommendations!

    Register for the AI Engage Summit

    Book recommendations:

    • What Your Customer Wants and Can’t Tell You - Melina Palmer
    • Watch Melina’s Engage Summit Keynote
    • Crossing the Chasm - Geoffery Moore 
    • 10 Types of Innovation - Larry Keely
    • Shoe Dog - Phil Knight
    • Principles - Ray Dalio
    • The Hard Thing About Hard Things - Ben Horowitz


    - - - -

    Connect With Our Host:
    Mallory Willsea
    https://www.linkedin.com/in/mallorywillsea/
    https://twitter.com/mallorywillsea

    About The Enrollify Podcast Network:
    The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!

    Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    23 min
  • Pulse Check: The Future of Student Search — Part 2

    The Future of Student Search Pulse Check Series is sponsored by Carnegie. 

    In this episode, Trent Gilbert, VP of Student Search Solutions at Carnegie, and Brian Kennedy, Assistant Vice President of Enrollment and Dean of Admission at Samford University, discuss the critical role of data in shaping enrollment search strategies. They delve into:

    1. Leveraging data to identify and attract ideal students
    2. Balancing urgent tasks with long-term strategic thinking in enrollment management
    3. Segmenting communication based on demographic and behavioral data

    Key takeaways include:

    • The importance of organization
    • Staying current with data
    • Diversifying recruitment strategies

    Guest Name: Brian Kennedy, Assistant Vice President of Enrollment Management and Dean of Admission, Samford University

    Guest Bio: Brian began his career as an admission counselor in 2007 and has had the opportunity to serve in virtually every area of an admission office; from freshman recruitment to transfer and international admissions and from visits and events to marketing and communications.
    Brian currently serves as Assistant Vice President of Enrollment Management and Dean of Admission at Samford University. Brian has had the privilege of presenting at many conferences over the last decade on a number of topics concerning admissions, recruiting and enrollment in higher education. He currently serves as an active member of NACAC, SACAC, and ALACRAO. Brian has two degrees (B.S. and M.B.A.) from Samford University. He and his wife, Christina live in the Birmingham area with their three wonderful girls, Taylor, Avery and Leighton.

    Guest Social: https://www.linkedin.com/in/brian-kennedy-b47741129/

    Pulse Check Host: 
    Trent Gilbert - VP of Student Search Solutions at Carnegie
    https://www.linkedin.com/in/trentgilbert/
    Having served as Vice President for Enrollment at three different institutions, Trent Gilbert understands the challenges and pressures modern-day enrollment managers face at both the undergraduate and graduate levels. In addition to serving as a former VPEM, Trent also co-founded and served as an industry leader of Render Experiences, which put him at the table of enrollment strategy conversations at over 250 institutions. As the VP of Student Search Solutions at Carnegie, Trent is uniquely positioned to work with clients and create tailored solutions that creatively engage students while keeping the experience of human connection at the forefront of the process.


    - - - -

    Connect With Our Host:
    Mallory Willsea
    https://www.linkedin.com/in/mallorywillsea/
    https://twitter.com/mallorywillsea

    About The Enrollify Podcast Network:
    The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!

    Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    39 min
  • Missed Your Fall Enrollment Targets? Here’s How to Recover

    Mallory and Seth discuss what to do if your institution missed its fall enrollment targets. They explore why it's important to identify where the miss occurred and offer practical strategies for re-engaging prospects, enhancing student retention, and adjusting marketing efforts. The conversation emphasizes the need for internal alignment, quick pivots, and ensuring teams are supported in challenging times. Whether your institution fell short or saw growth, this episode offers valuable insights on how to approach the rest of the year.

    Key Takeaways:

    • Start by diagnosing your enrollment miss: Did you miss your budget, year-over-year goals, or plan? Context matters.
    • Focus on the bottom of your funnel first. Re-engage prospects who showed interest but didn’t convert.
    • Retention is key—retain your current students by investing in their support and experience.
    • Refresh your marketing strategy, including rethinking your media spend and creative assets.
    • Consider technology improvements like a modern CRM to streamline student communications and improve the enrollment process.
    • Support your team’s wellbeing and prevent burnout, especially during tough cycles.

    Register for the AI Engage Summit

    Tune into After Further Consideration - Enrollify’s new DEI-focused podcast


    - - - -

    Connect With Our Host:
    Mallory Willsea
    https://www.linkedin.com/in/mallorywillsea/
    https://twitter.com/mallorywillsea

    About The Enrollify Podcast Network:
    The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!

    Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    25 min
  • Pulse Check: The Future of Student Search — Part 1

    The Future of Student Search Pulse Check Series is sponsored by Carnegie. 

    In Part 1 of this new Pulse Check series, Mallory Willseas and Trent Gilbert, VP of Student Search Solutions at Carnegie, dive into the evolution of student search and its critical role in modern enrollment strategies. They discuss the historical context, the impact of AI, the importance of data ownership, and the shift towards a yield-focused approach. Trent shares his insights on how institutions can adapt to changing demographics, economic pressures, and consumer behaviors to enhance their recruitment processes.

    Key Takeaways

    • Evolution of Student Search: Understanding the transition from traditional methods to Search 3.0, incorporating digital advertising, AI, and personalization.
    • Data Ownership and Transparency: The importance of maintaining control over data for effective analysis and decision-making.
    • AI in Recruitment: Leveraging AI for rapid, customized communications and data-driven strategies to improve student engagement and conversion.
    • Consumer Behavior Changes: Adapting to the rising expectations for personalization and the influence of peer recommendations in the decision-making process.
    • Yield-Focused Approach: Emphasizing the importance of yield in student search strategies to ensure long-term enrollment and financial stability.
    • Financial Aid Optimization: Integrating financial aid strategies into the student search process to meet student needs and institutional revenue goals.

    Trent Gilbert - VP of Student Search Solutions at Carnegie
    Having served as Vice President for Enrollment at three different institutions, Trent Gilbert understands the challenges and pressures modern-day enrollment managers face at both the undergraduate and graduate levels. In addition to serving as a former VPEM, Trent also co-founded and served as an industry leader of Render Experiences, which put him at the table of enrollment strategy conversations at over 250 institutions. As the VP of Student Search Solutions at Carnegie, Trent is uniquely positioned to work with clients and create tailored solutions that creatively engage students while keeping the experience of human connection at the forefront of the process.

    Find Trent on LinkedIn: https://www.linkedin.com/in/trentgilbert/


    - - - -

    Connect With Our Host:
    Mallory Willsea
    https://www.linkedin.com/in/mallorywillsea/
    https://twitter.com/mallorywillsea

    About The Enrollify Podcast Network:
    The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!

    Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    39 min
  • Live at HashtagHigherEd: Navigating Leadership and the Enrollment Cliff

    In this special episode recorded live at Live at HashtagHigherEd 2024, guest host Carrie Phillips is joined by Dr. Blake Bedsole to discuss the looming enrollment cliff and how institutions can adapt. Together, they explore leadership approaches to build the next generation of leaders to navigate the cliff and how to build campus collaboration to overcome this challenge. 

    Guest Name: Dr. Blake Bedsole, VP of Enrollment Management, Troy University

     


    - - - -

    Connect With Our Host:
    Mallory Willsea
    https://www.linkedin.com/in/mallorywillsea/
    https://twitter.com/mallorywillsea

    About The Enrollify Podcast Network:
    The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!

    Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    13 min

About Higher Ed Pulse

From the publisher's feed

Higher Ed Pulse is your weekly no-fluff guide to AI in higher ed. Higher ed leaders are expected to master AI overnight. But let’s be real — no one has time to sift through every headline, hot take, or research report.

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