Kelly Frager partners with organizations to help them optimize the power of their people through training and consulting. On this week's episode, Kelly talks a lot on the topics of work etiquette and shares what coworkers can do to show up for a grieving coworker. She also shares a quick and handy list of things to say and things not to say when someone has recently lost someone. Grief will always be with us, but it does get easier as time goes on. Key Takeaways: Nearly all people want to feel good about where they work. What kind of work etiquette should someone have when one of their co-workers is grieving? Grief makes you behave in strange ways. People struggle with words the most and people will go out of their ways to avoid saying something stupid. What are some of the things you shouldn't say to someone grieving? Kelly shares a helpful list. Kelly also shares a list of things that makes people feel loved and like you're there for them. Someone came up to Susan and told her, "You are a wonderful wife to Paul." It was so meaningful. The words people say, they matter. Although people want to empathize with what you're going through, saying, "I know how you feel." can be quite hurtful to someone in grief. The best thing you can do is listen and be there for someone. Allow the person to share their stories. "Call me if you need something." This is another phrase that is unhelpful to the griever. The easiest ways people show love is through food, but Susan was overwhelmed with gestures of food and she ended up throwing it away. Year two was harder to deal with for Susan than year one. People assume that you'll be okay after a year, but you're not. It can be worse. Grief takes on different forms and people grief in different stages. When Susan lost her husband, everyone she knew came to see her. Kelly shares how she keeps the memory alive of her family members who have passed. Write a personalized letter and send it in the mail. It means so much more than a text message. Resources: Kellyfrager.com