What happens when you’re poor and struggling, trying to go to college in one of the most expensive cities in America?

Sometimes you end up living out of your car. That’s what happened to Ebony Ortega. She works at Starbucks and has a full course load at San Francisco State. What she doesn’t have is a home.

All this leaves her at risk for failing out of college. But there’s one person who may hold the key to getting her back on track. Sometimes our families, those who know us best, hold the key to helping us find ourselves.