Hospitality Leadership Podcast - Restaurant and Hotel Leadership.

In today's episode, we are talking about kitchen design and operation and how you can drive profitability from your back of house areas.  I chat with Izzy Kharasch of Hospitality Works about what you can do to drive your business performance in the kitchen.  We chat about;The importance of back of house design and how this can affect the rest of your operation;How the pandemic has changed how we design and operate in our kitchens, and;how inventory and stock control can help reduce costs and increase your profitability.We chat about this and so much more.Our businesses are nothing without us as business leaders being fully focused and prepared to lead our teams.  Check out my free mini-ebook with 5 Strategies for Developing Your Mindset to create the foundations for personal and business success.Don't forget to check us out as one of the Top Coffee Podcasts over on FeedSpot.  Really proud of this one!Sponsor and affiliate linksTrainual Trainual is your one-stop-shop for centralising all your business processes, checklists, policies and company information, saving you money on onboarding, training and scaling your business.  Visit Trainual and use promo code CAFEHUSTLE for a free trial and 10% off your first 12 months.Peckwater BrandsIf you want to find out how you can create up to an additional £4,000 profit per month from your existing kitchen, visit Peckwater Brands and book a discovery call for a massive 50% off your deposit.  The Cafe Hustle may receive some commission if you use our link, but that helps support the work that we do at the podcast.    If you find this episode interesting and valuable, please share it with someone who may benefit from this link.  It helps us reach more people in the industry.I would love to have your feedback, too, good or bad, so drop me an email to [email protected] with the guest name and let me know your thoughts. Get involved with The Cafe Hustle Community.  We are growing the community to add even more value and discuss the episodes after they go live.  Head over to our website and sign up to continue the conversation.The Cafe HustleInstagram: @thecafehustlepodcastFacebook: /thecafehustleTwitter: @cafe_hustleWebsite: www.thecafehustle.comLearn more about your ad choices. Visit megaphone.fm/adchoices

Thai coffee is on the rise and today Andy chats with Susan Borvornpotsakul of Coffee Culture Thailand about the effect that this increase has had on the industry generally and how her business has helped to fill a gap within the market during the pandemic.  In todays episode, we chat about;The Thai coffee scene and how that has rapidly changed over the last few years;What distinguished Thai coffee from others around the world, and;How home brewing cultures have changed as a result of the pandemic;And so much more.Our businesses are nothing without us as business leaders being fully focused and prepared to lead our teams.  Check out my free mini-ebook with 5 Strategies for Developing Your Mindset to create the foundations for personal and business success.Don't forget to check us out as one of the Top Coffee Podcasts over on FeedSpot.  Really proud of this one!Sponsor and affiliate linksTrainual Trainual is your one-stop-shop for centralising all your business processes, checklists, policies and company information, saving you money on onboarding, training and scaling your business.  Visit Trainual and use promo code CAFEHUSTLE for a free trial and 10% off your first 12 months.Peckwater BrandsIf you want to find out how you can create up to an additional £4,000 profit per month from your existing kitchen, visit Peckwater Brands and book a discovery call for a massive 50% off your deposit.  The Cafe Hustle may receive some commission if you use our link, but that helps support the work that we do at the podcast.    If you find this episode interesting and valuable, please share it with someone who may benefit from this link.  It helps us reach more people in the industry.I would love to have your feedback, too, good or bad, so drop me an email to [email protected] with the guest name and let me know your thoughts. Get involved with The Cafe Hustle Community.  We are growing the community to add even more value and discuss the episodes after they go live.  Head over to our website and sign up to continue the conversation.The Cafe HustleInstagram: @thecafehustlepodcastFacebook: /thecafehustleTwitter: @cafe_hustleWebsite: www.thecafehustle.comLearn more about your ad choices. Visit megaphone.fm/adchoices

Today we are talking about sustainability on The Cafe Hustle with Caroline Bell, founder of Cafe Grumpy.  Cafe Grumpy have a number of locations across New York City and Miami, and Caroline has a particular passion for sustainable choices in both her business and her personal life.  In today's episode, we chat about;The current trends around sustainability and how customers are choosing differently;Why it is really important to consider sustainability as a core value in our choices, and;What sustainable initiatives and strategies you can implement within your business;and so much more.Our businesses are nothing without us as business leaders being fully focused and prepared to lead our teams.  Check out my free mini-ebook with 5 Strategies for Developing Your Mindset to create the foundations for personal and business success.Don't forget to check us out as one of the Top Coffee Podcasts over on FeedSpot.  Really proud of this one!Sponsor and affiliate linksTrainual Trainual is your one-stop-shop for centralising all your business processes, checklists, policies and company information, saving you money on onboarding, training and scaling your business.  Visit Trainual and use promo code CAFEHUSTLE for a free trial and 10% off your first 12 months.Peckwater BrandsIf you want to find out how you can create up to an additional £4,000 profit per month from your existing kitchen, visit Peckwater Brands and book a discovery call for a massive 50% off your deposit.  The Cafe Hustle may receive some commission if you use our link, but that helps support the work that we do at the podcast.    If you find this episode interesting and valuable, please share it with someone who may benefit from this link.  It helps us reach more people in the industry.I would love to have your feedback, too, good or bad, so drop me an email to [email protected] with the guest name and let me know your thoughts. Get involved with The Cafe Hustle Community.  We are growing the community to add even more value and discuss the episodes after they go live.  Head over to our website and sign up to continue the conversation.The Cafe HustleInstagram: @thecafehustlepodcastFacebook: /thecafehustleTwitter: @cafe_hustleWebsite: www.thecafehustle.comLearn more about your ad choices. Visit megaphone.fm/adchoices

In today's episode, Andy speaks with the Founder of Copperhouse Chocolate, Juliet Sampson.  In this episode, we explore her 100% vegan cafe, which focuses on high-quality products and delivering a great customer experience.  In this episode, we discuss;Why as cafe and coffee shop owners, we should really consider selling 100% cocoa hot chocolate;Why the quality of your offering, both food and beverage, should always come first, and;Why a business that is steered by your values is a more authentic business;and so much more.Head to my website to join my newsletter, community and to get my guide with 5 Strategies for Developing Your Mindset.Don't forget to check us out as one of the Top Coffee Podcasts over on FeedSpot.  Really proud of this one!Sponsor and affiliate linksTrainual Trainual is your one-stop-shop for centralising all your business processes, checklists, policies and company information, saving you money on onboarding, training and scaling your business.  Visit Trainual and use promo code CAFEHUSTLE for a free trial and 10% off your first 12 months.Peckwater BrandsIf you want to find out how you can create up to an additional £4,000 profit per month from your existing kitchen, visit Peckwater Brands and book a discovery call for a massive 50% off your deposit.  The Cafe Hustle may receive some commission if you use our link, but that helps support the work that we do at the podcast.    If you find this episode interesting and valuable, please share it with someone who may benefit from this link.  It helps us reach more people in the industry.I would love to have your feedback, too, good or bad, so drop me an email to [email protected] with the guest name and let me know your thoughts. Get involved with The Cafe Hustle Community.  We are growing the community to add even more value and discuss the episodes after they go live.  Head over to our website and sign up to continue the conversation.The Cafe HustleInstagram: @thecafehustlepodcastFacebook: /thecafehustleTwitter: @cafe_hustleWebsite: www.thecafehustle.comLearn more about your ad choices. Visit megaphone.fm/adchoices

In this second episode in a series looking at mental health in the hospitality industry, Andy talks to Will Macpherson of CAM Ventures and Angus Grill & Larder.  In this episode, we are looking at a number of things we should all be looking out for as owners and managers when it comes to looking out for the mental health of our teams.  In this episode we cover;The benefits of considering mental health first aid training;Use communication as the key to a solid foundation of keeping in touch with your team's mental health.How you can set the business culture at the recruitment stage to reinforce that foundation;And so much more.Head to my website to join my newsletter, community and to get my guide with 5 Strategies for Developing Your Mindset.Don't forget to check us out as one of the Top Coffee Podcasts over on FeedSpot.  Really proud of this one!Sponsor and affiliate linksTrainual Trainual is your one-stop-shop for centralising all your business processes, checklists, policies and company information, saving you money on onboarding, training and scaling your business.  Visit Trainual and use promo code CAFEHUSTLE for a free trial and 10% off your first 12 months.Peckwater BrandsIf you want to find out how you can create up to an additional £4,000 profit per month from your existing kitchen, visit Peckwater Brands and book a discovery call for a massive 50% off your deposit.  The Cafe Hustle may receive some commission if you use our link, but that helps support the work that we do at the podcast.    If you find this episode interesting and valuable, please share it with someone who may benefit from this link.  It helps us reach more people in the industry.I would love to have your feedback, too, good or bad, so drop me an email to [email protected] with the guest name and let me know your thoughts. Get involved with The Cafe Hustle Community.  We are growing the community to add even more value and discuss the episodes after they go live.  Head over to our website and sign up to continue the conversation.The Cafe HustleInstagram: @thecafehustlepodcastFacebook: /thecafehustleTwitter: @cafe_hustleWebsite: www.thecafehustle.comLearn more about your ad choices. Visit megaphone.fm/adchoices

In today's episode, I am talking to Hannah Wolsey of Urban Emporiums in Birmingham.  Urban is a cafe but has a focus on bringing great coffee to their community and also partnering with a homeless charity in their area, Sifa Fireside, working together to tackle homelessness in and around their locations.  In today's episode we talk about;What you need to consider before stepping away from the day to day management of your business;How to deal with the challenges of working with your teams remotely, and;What you should be considering when it comes to buying or selling a food business;And so much more.Head to my website to join my newsletter, community and to get my guide with 5 Strategies for Developing Your Mindset.Don't forget to check us out as one of the Top Coffee Podcasts over on FeedSpot.  Really proud of this one!Sponsor and affiliate linksTrainual Trainual is your one-stop-shop for centralising all your business processes, checklists, policies and company information, saving you money on onboarding, training and scaling your business.  Visit Trainual and use promo code CAFEHUSTLE for a free trial and 10% off your first 12 months.Peckwater BrandsIf you want to find out how you can create up to an additional £4,000 profit per month from your existing kitchen, visit Peckwater Brands and book a discovery call for a massive 50% off your deposit.  The Cafe Hustle may receive some commission if you use our link, but that helps support the work that we do at the podcast.    If you find this episode interesting and valuable, please share it with someone who may benefit from this link.  It helps us reach more people in the industry.I would love to have your feedback, too, good or bad, so drop me an email to [email protected] with the guest name and let me know your thoughts. Get involved with The Cafe Hustle Community.  We are growing the community to add even more value and discuss the episodes after they go live.  Head over to our website and sign up to continue the conversation.The Cafe HustleInstagram: @thecafehustlepodcastFacebook: /thecafehustleTwitter: @cafe_hustleWebsite: www.thecafehustle.comLearn more about your ad choices. Visit megaphone.fm/adchoices

Today we head to Oakland Park in Florida and chat with Mikaela Schipani and find out all about Cyth & Co. - a coffee and cocktail bar serving a wide range of customers.  Today we talk about;Why you need to be hyper-organised when fitting out your coffeeshop;Why you should consider growth into the event space, and;What you should consider when it comes to developing your food offer,And so much more.Head to my website to join my newsletter, community and to get my guide with 5 Strategies for Developing Your Mindset.Sponsor and affiliate linksTrainual Trainual is your one-stop-shop for centralising all your business processes, checklists, policies and company information, saving you money on onboarding, training and scaling your business.  Visit Trainual and use promo code CAFEHUSTLE for a free trial and 10% off your first 12 months.Peckwater BrandsIf you want to find out how you can create up to an additional £4,000 profit per month from your existing kitchen, visit Peckwater Brands and book a discovery call for a massive 50% off your deposit.  The Cafe Hustle may receive some commission if you use our link, but that helps support the work that we do at the podcast.    If you find this episode interesting and valuable, please share it with someone who may benefit from this link.  It helps us reach more people in the industry.I would love to have your feedback, too, good or bad, so drop me an email to [email protected] with the guest name and let me know your thoughts. Get involved with The Cafe Hustle Community.  We are growing the community to add even more value and discuss the episodes after they go live.  Head over to our website and sign up to continue the conversation.The Cafe HustleInstagram: @thecafehustlepodcastFacebook: /thecafehustleTwitter: @cafe_hustleWebsite: www.thecafehustle.comLearn more about your ad choices. Visit megaphone.fm/adchoices

Today we chat to Dan Nash of SixEight about what it takes to develop a cult brand for your food service business.  We dig into the fundamental elements that you should look to develop when considering the branding for your business.  It’s not as simple as opening your social media and creating a few posts, proper branding takes planning, effort and authenticity.  In this episode we discuss;Why branding is so important for your cafe, coffeeshop or restaurant;How a defined mission, vision and values can be your ‘North Star’ through difficult times, and;Whether you really need that website and email marketing campaign;And so much more.Head to my website to join my newsletter, community and to get my guide with 5 Strategies for Developing Your Mindset.Sponsor and affiliate linksTrainual Trainual is your one-stop-shop for centralising all your business processes, checklists, policies and company information, saving you money on onboarding, training and scaling your business.  Visit Trainual and use promo code CAFEHUSTLE for a free trial and 10% off your first 12 months.Peckwater BrandsIf you want to find out how you can create up to an additional £4,000 profit per month from your existing kitchen, visit Peckwater Brands and book a discovery call for a massive 50% off your deposit.  The Cafe Hustle may receive some commission if you use our link, but that helps support the work that we do at the podcast.    If you find this episode interesting and valuable, please share it with someone who may benefit from this link.  It helps us reach more people in the industry.I would love to have your feedback, too, good or bad, so drop me an email to [email protected] with the guest name and let me know your thoughts. Get involved with The Cafe Hustle Community.  We are growing the community to add even more value and discuss the episodes after they go live.  Head over to our website and sign up to continue the conversation.The Cafe HustleInstagram: @thecafehustlepodcastFacebook: /thecafehustleTwitter: @cafe_hustleWebsite: www.thecafehustle.comLearn more about your ad choices. Visit megaphone.fm/adchoices

In today's episode, Andy chats with Ed Kanerick of Stour Cafe in Hackney Wick in London.  Stour is a not-for-profit organisation that provides studio spaces and galleries for artists as well as running a number of community events, all supported by their cafe business.  In today's episode we talk about;Why hospitality is such a great and rewarding place to work - but only if you have a great boss;How the toxic environment that hospitality has historically been known for is slowly becoming a thing of the past, and;How a simple thing like saying thank you to your staff at the end of each shift can have a profound effect on them;and so much more!Head to my website to join my newsletter, community and to get my guide with 5 Strategies for Developing Your Mindset.Sponsor and affiliate linksTrainual Trainual is your one-stop-shop for centralising all your business processes, checklists, policies and company information, saving you money on onboarding, training and scaling your business.  Visit Trainual and use promo code CAFEHUSTLE for a free trial and 10% off your first 12 months.Peckwater BrandsIf you want to find out how you can create up to an additional £4,000 profit per month from your existing kitchen, visit Peckwater Brands and book a discovery call for a massive 50% off your deposit.  The Cafe Hustle may receive some commission if you use our link, but that helps support the work that we do at the podcast.    If you find this episode interesting and valuable, please share it with someone who may benefit from this link.  It helps us reach more people in the industry.I would love to have your feedback, too, good or bad, so drop me an email to [email protected] with the guest name and let me know your thoughts. Get involved with The Cafe Hustle Community.  We are growing the community to add even more value and discuss the episodes after they go live.  Head over to our website and sign up to continue the conversation.The Cafe HustleInstagram: @thecafehustlepodcastFacebook: /thecafehustleTwitter: @cafe_hustleWebsite: www.thecafehustle.comLearn more about your ad choices. Visit megaphone.fm/adchoices

Steve Magnall is part owner (with founder Rebecca Bishop) of Two Magpies Bakery and together they have grown their artisanal bakery and cafe business to a massive 7 sites across Norfolk and Suffolk.  They have also grown their turnover from £620,000 to over £7.5 million in only 3 and a half years, with plans for further growth over the next year.  An impressive rate of growth by any definition! We chat about,What to look for when identifying some of the best locations in any town;How to manage the process of growing a business, fast, and;How you can guide and develop your staff members to be the best they can be;And so much more.Head to my website to join my newsletter, community and to get my guide with 5 Strategies for Developing Your Mindset.Sponsor and affiliate linksTrainual Trainual is your one-stop-shop for centralising all your business processes, checklists, policies and company information, saving you money on onboarding, training and scaling your business.  Visit Trainual and use promo code CAFEHUSTLE for a free trial and 10% off your first 12 months.Peckwater BrandsIf you want to find out how you can create up to an additional £4,000 profit per month from your existing kitchen, visit Peckwater Brands and book a discovery call for a massive 50% off your deposit.  The Cafe Hustle may receive some commission if you use our link, but that helps support the work that we do at the podcast.    If you find this episode interesting and valuable, please share it with someone who may benefit from this link.  It helps us reach more people in the industry.I would love to have your feedback, too, good or bad, so drop me an email to [email protected] with the guest name and let me know your thoughts. Get involved with The Cafe Hustle Community.  We are growing the community to add even more value and discuss the episodes after they go live.  Head over to our website and sign up to continue the conversation.The Cafe HustleInstagram: @thecafehustlepodcastFacebook: /thecafehustleTwitter: @cafe_hustleWebsite: www.thecafehustle.comLearn more about your ad choices. Visit megaphone.fm/adchoices