It’s great to be remembered by friends, colleagues, and family at Christmas, but despite people’s best intentions, they don't always get you what you want. So now the festive season is over and the wrapping is off it might be time to take some of those gifts back rather than let them gather dust in a cupboard. 

If you bought something, in-store or online and it is faulty then by law you can get a full refund if you return it within 30 days. After 30 days, the store's obliged to provide a repair or a replacement. However, legally speaking,  you do not have the right to return an item because you don't like it. That said most shops have their own, generous returns policy so it is worth finding out what their terms are before you try and return an unwanted item and expect the money back if they only offer exchanges or store credit.

What’s a gift receipt? When should you return your items by? In under 3 minutes, we answer your questions!

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A podcast written and realised by Amber Minogue.

In partnership with upday UK.

First broadcast: 27/12/2022

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