Skydeck

How Dunkin’ Donuts Took Over the World


Listen Later

In 1963, Bob Rosenberg’s (MBA 1963) father asked him to become CEO of Universal Food Systems—which included a regional brand known as Dunkin’ Donuts. He was just 25 at the time. He recalls this moment in his new book, Around the Corner to Around the World: A Dozen Lessons I Learned Running Dunkin Donuts.“ Up until that point,” he writes, “the only thing I had managed were a couple of donut shops—replacing managers for their summer vacations—and a short stint supervising a cafeteria. My father’s request was breathtaking and anxiety-producing.” 

Over the next 35 years, Rosenberg would turn Dunkin' Donuts into a global icon—which last year sold to Inspire Brands for a stunning $11.3 billion. And in this episode of Skydeck, Rosenberg offers a frank assessment of family donut chain wars, details near-death takeover moments, and expounds on why a donut and a cup of coffee represent much more than a simple morning pick-me-up.

...more
View all episodesView all episodes
Download on the App Store

SkydeckBy Harvard Business School

  • 4.8
  • 4.8
  • 4.8
  • 4.8
  • 4.8

4.8

25 ratings


More shows like Skydeck

View all
Freakonomics Radio by Freakonomics Radio + Stitcher

Freakonomics Radio

32,239 Listeners

Hidden Brain by Hidden Brain, Shankar Vedantam

Hidden Brain

43,651 Listeners

The Book Review by The New York Times

The Book Review

3,924 Listeners

Conversations with Tyler by Mercatus Center at George Mason University

Conversations with Tyler

2,457 Listeners

Pivot by New York Magazine

Pivot

9,733 Listeners

HBR IdeaCast by Harvard Business Review

HBR IdeaCast

156 Listeners

The Business by Harvard Business School

The Business

7 Listeners

Cold Call by HBR Presents / Brian Kenny

Cold Call

196 Listeners

The Daily by The New York Times

The Daily

113,272 Listeners

HBS Managing the Future of Work by Harvard Business School

HBS Managing the Future of Work

107 Listeners

Inside the Strategy Room by McKinsey & Company

Inside the Strategy Room

175 Listeners

Throughline by NPR

Throughline

16,507 Listeners

The Prof G Pod with Scott Galloway by Vox Media Podcast Network

The Prof G Pod with Scott Galloway

5,608 Listeners

Hard Fork by The New York Times

Hard Fork

5,593 Listeners

The Ezra Klein Show by New York Times Opinion

The Ezra Klein Show

16,489 Listeners

On with Kara Swisher by Vox Media

On with Kara Swisher

3,525 Listeners