In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, speaks with David Germain, portfolio Non-Executive Director and former senior technology and transformation leader in banking, financial services and insurance. Drawing on 30 years of global experience, David shares how sustainable business growth depends on more than just strategy and technology - it's rooted in inclusive leadership, organisational culture, and curiosity at every level.

They explore why leadership teams must reflect their customer base, how to create psychological safety to encourage innovation, and why "constructive disruption" is essential for long-term success. David discusses the challenge of balancing today's operational pressures with the future ambitions of an organisation, and why trust, diversity of thought, and resilience are non-negotiables.

The conversation also examines the role of technology, particularly AI, as both an enabler and a disruptor, and why leaders must prepare their people for the cultural and operational shifts it brings.

If you're a business leader seeking practical ways to align people, culture, and technology for lasting impact, this episode offers clear, real-world perspectives.

—— Cynozure is a leading data, analytics and AI company that helps organisations to reach their data potential. It works with clients on data and AI strategy, data management, data architecture and engineering, analytics and AI, data culture and literacy, and data leadership. The company was named one of The Sunday Times' fastest-growing private companies in both 2022 and 2023 and recognised as The Best Place to Work in Data by DataIQ in 2023 and 2024. Cynozure is a certified B Corporation.