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How I Hire episodes
- DEI Expert Serilda Summers-McGee's Modern Approach to HR
Originally released June, 2020. Before starting Workplace Change, Serilda was the Chief Human Resources Officer for the City of Portland, and has worked with clients like Wieden + Kennedy, the Portland Trail Blazers, Kaiser Permanente, the Oregon Department of Education, and many others. She believes in fostering cultures that accept people for who they are and empower them to thrive. Her book, Change the WorkGame: Building and Sustaining a Diverse Workforce, goes into depth about how to accomplish this and more.
Highlights from our conversation include:
- Serilda’s approach to working with clients (2:46)
- Defining diversity, equity, inclusion, and transparency (4:46)
- Why many hiring managers fail to find and hire diverse candidates (7:46)
- The various biases that come up in the workplace (8:44)
- How sexism, racism, classism, and elitism play into hiring decisions (12:26)
- What it means to be ready for workplace change (13:36)
- How to be more successful in recruiting and retaining diverse talent (17:48)
- The importance of asking why you want more diversity in your organization (20:42)
- Why you should start by diversifying your network (23:40)
- What an inclusive selection process looks like (24:46)
- How to create a more inclusive culture (28:43)
- What role human resources should play (33:12)
- Why change requires leadership to act (34:12)
- Serilda’s strategy for hiring (34:51)
- Her predictions about the future of work (37:14)
Visit HowIHire.com for transcripts and more on this episode.
Follow Roy Notowitz and Noto Group Executive Search on LinkedIn for updates and featured career opportunities.
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44 min - Kevin Rutherford, CEO of Nuun Hydration
Before joining Nuun, Kevin spent his early career as a Senior Brand Manager at SC Johnson and Miller Brewing Company before serving as Marketing Director at Kashi Company and eventually CEO at Caldrea Company. Kevin shares his people-first approach to hiring and evaluating teams. We also discuss how he leverages purpose and vision to build thriving cultures.
Highlights from our conversation include:
- How optimism became integral to Kevin’s leadership style (1:42)
- Lessons about people, inclusivity, and positivity from his career path (3:04)
- Connection to mission and purpose (9:01)
- Canadians’ unique scrappiness (10:57)
- His approach to building leadership teams (12:22)
- Culture add vs. culture fit (15:56)
- His experience coming into Nuun (20:30)
- Defining leadership competencies (22:35)
- How his team contributes to hiring decisions (24:10)
- The benefit of working with recruiters to make key hires (26:49)
- How the recent health and social crises have affected Kevin’s approach (31:54)
- Nuun’s success hiring virtually (36:26)
- Adapting to 2021’s accelerated pace of change (37:49)
Visit HowIHire.com for transcripts and more on this episode.
Follow Roy Notowitz and Noto Group Executive Search on LinkedIn for updates and featured career opportunities.
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44 min - Wendy Collie on Hiring and Empowering Teams at Starbucks and New Seasons Market
Highlights from our conversation include:
- Taking Starbucks from relative obscurity to global ubiquity (2:31)
- Hiring with the customer in mind (5:33)
- Putting a purposeful philosophy into practice (7:47)
- The importance of servant leadership (9:08)
- Lessons from Howard Schultz and other influential leaders at Starbucks (10:16)
- One key quality Wendy values in leadership (13:07)
- How she and the Starbucks team scaled hiring as growth exploded (14:33)
- 5 principles of servant leadership at New Seasons (21:50)
- Her experience driving growth in a triple bottom line culture (22:43)
- Why hiring the “whole” person is key to her approach (26:05)
- How a change to orientation gave hires a thorough understanding of the brand (31:52)
- Why the sequence of getting to know a candidate matters (33:28)
- How storytelling benefits the interview process (37:52)
- How she set expectations and assessed existing teams for their ability to scale (38:51)
- How New Seasons’ status helped facilitate hiring (43:07)
- Wendy’s favorite interview questions... (49:23)
- ...and red flags (50:42)
- How COVID 19 shaped her approach to building teams at Evergreens (55:48)
Visit HowIHire.com for transcripts and more on this episode.
Follow Roy Notowitz and Noto Group Executive Search on LinkedIn for updates and featured career opportunities.
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1 hr 4 min - Dr. Charles Handler, Talent Assessment Expert and Founder of Rocket-Hire
Dr. Charles Handler is an industrial-organizational psychologist and talent assessment specialist.
Fun fact: Charles also has a love of classic cars and was featured on the History Channel’s Big Easy Motors.
Highlights from our conversation include:
- How organizational psychology can inform every step of the hiring process (5:02)
- Job fit versus organization fit (7:37)
- Why humans are inherently flawed in evaluating candidate capabilities (9:55)
- Why some popular assessments are not appropriate for selection (13:11)
- How much weight we can put in the Hogan Assessment (15:01)
- Models for executive assessment (17:35)
- The importance of human judgment in executive level assessment (20:49)
- How to evaluate leadership (22:50)
- AI’s strengths and weaknesses (25:06)
- How remote work will influence companies’ needs (28:41)
Visit HowIHire.com for transcripts and more on this episode.
Follow Roy Notowitz and Noto Group Executive Search on LinkedIn for updates and featured career opportunities.
Check out Roy's upcoming webinar on the future of hiring, part of Big Path Capital's Impact CEO Series.
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37 min - Special: Key Hiring Advice for 2021 and Beyond
- Dr. Stacey Philpot (Executive Development Consulting) discusses the ways companies are shifting how they think about leadership (0:52)
- Lisa Bougie shares how Stitch Fix assessed for people, values, and leadership (2:56)
- Jodi Bricker’s approach to shaping culture at Quay Australia (5:09)
- Serilda Summers-McGee on building healthy, inclusive workplace cultures (6:30)
- Kristi McFarland explores the value of strong community at New Seasons (7:36)
- Trip Randall’s advice for avoiding hiring mistakes (8:42)
- The two main qualities Aimée Lapic (GoPro) looks for in candidates (11:43)
- Jaime Schmidt on hiring at a fast-growing company (12:43)
- Why Scott Allan hired overqualified talent at Hydro Flask (14:09)
Visit HowIHire.com for transcripts and more information about this episode.
Follow Roy Notowitz and Noto Group Executive Search on LinkedIn for updates and featured career opportunities.
Subscribe to How I Hire:
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18 min - Gene McCarthy, Founder and CEO of Top League Advisory
Highlights from our conversation include:
- How Nike’s EKIN program fed the brand’s leadership talent (5:35)
- How leading footwear brands approach hiring (7:18)
- The key difference between a company and a brand (10:15)
- The two questions Gene asks to understand team capabilities (11:52)
- How one hire can stimulate an entire organization (12:51)
- Why Gene looked outside of the industry for talent (14:58)
- What he looks for in leaders (16:30)
- Why he brought together unconventional teams (17:33)
- The common mistake hiring managers make (19:12)
- His approach to interviews (20:55)
- Advice for people who want to get a job in the athletic industry (22:41)
Gene’s new podcast, Chasing 4, will debut on the Sport Lifestyle Network.
Visit HowIHire.com for transcripts and more on this episode.
Follow Roy Notowitz and Noto Group Executive Search on LinkedIn for updates and featured career opportunities.
28 min - Aimée Lapic, GoPro's Chief Digital and Marketing Officer
Aimée Lapic is the Chief Digital and Marketing Officer at GoPro. Before joining GoPro, she served as CMO at Pandora. She spent over 14 years with Gap, Inc. in various roles, including CMO of Banana Republic and SVP and GM of International Gap Outlet. Aimée was featured in the top 50 on Forbes’ Most Influential CMOs list in 2018. She has built world-class teams and driven results through her leadership and effective approach to hiring. Because Aimée was hired at GoPro in the beginning of the COVID 19 pandemic, she has a unique take on virtual hiring and remote onboarding.
Highlights from our conversation include:
- How Aimée’s background has shaped her leadership (3:32)
- What it takes to be a great CMO (5:09)
- Her approach to hiring (7:17)
- Balancing creative and analytical team capabilities (11:22)
- What she looks for in candidates (12:37)
- The questions she asks in interviews (14:13)
- Why positivity is integral to her philosophy (17:41)
- Her experience being hired virtually (19:48)
- How being remote has changed her approach (20:49)
- What Aimée has learned from hiring mistakes (25:36)
- How company culture and decision-making influence hiring (26:57)
Visit HowIHire.com for transcripts and more on this episode.
Follow Roy Notowitz and Noto Group Executive Search on LinkedIn for updates and featured career opportunities.
34 min - Trip Randall on Hiring and Shaping Team Culture at Nike
Trip Randall is the former VP of Running at Nike and has held a number of positions with the brand over the last 20 years. In this episode, he shares how he navigated the iconic company’s scale, complexity, and reputation to make great hires.
Most recently, Trip led merchandising, marketing, sales, and operational efforts in the U.S. and Canada for Nike Running. His past roles at Nike include Director of Product Creation, Director of USA Performance Footwear, VP of Global Sales for Nike Kids, and VP and Global GM for nike.com. Trip is dedicated to building and leading effective teams and understands the value of a strong culture.
Highlights from our conversation include:
- Nike’s evolving hiring landscape (7:03)
- Internal career paths and development at Nike (9:42)
- Trip’s approach to teams and culture (11:31)
- How people and business strategy inform each other (14:33)
- Why Nike Running rethought their people strategy (15:20)
- What Trip looked for in Nike candidates (18:20)
- The top three competencies for success at Nike (24:31)
- Trip’s advice for anyone aspiring to build their career at Nike (32:06)
- How hiring decisions were made in a consensus-driven organization (35:03)
- What Trip has learned from hiring successes and failures (36:38)
Visit HowIHire.com for transcripts and more on this episode.
Follow Roy Notowitz and Noto Group Executive Search on LinkedIn for updates and featured career opportunities.
43 min - Judith Katz and Fred Miller, The Kaleel Jamison Consulting Group
Fred Miller and Judith Katz of The Kaleel Jamison Consulting Group are dedicated to helping companies recruit, support, and retain diverse workforces. For the last 50 years, KJCG has assisted organizations in creating inclusive, collaborative workplaces that leverage differences to achieve higher performance and engagement.
As CEO and Lead Client Strategist, Fred Miller develops workforce utilization strategies that accelerate higher individual, team, and organizational performance. Fred is a pioneering change agent and thought leader whose work reflects a lifelong commitment to pushing back on the status quo to help organizations become places where human beings can be fully human. He has led transformative change interventions in Fortune 50 corporations, large not-for-profit organizations, and government agencies throughout the United States, Europe, Australia, and Asia, including Merck, Allstate, United Airlines, Toyota, EILEEN FISHER, Northeast Utilities, Singapore Telecom, the McArthur Foundation, the City of San Diego, and many others. Read more about Fred and his work at kjcg.com/frederick-a-miller.
Judith Katz is the Executive Vice President of The Kaleel Jamison Consulting Group. She has distinguished herself as a thought leader, practitioner, educator, author, and strategist around change management, the development of high performing, inclusive organizations and the issues of oppression and diversity. She’s led many transformational change initiatives in the United States and around the globe, partnering with such organizations as Allstate, Ecolab Inc., EILEEN FISHER, INC., Merck, the City of San Diego, Telecoms of Singapore, and United Airlines. She also co-created the Covert Process Concept and Lab with Bob Marshak. Learn more about Judith at kjcg.com/judith-h-katz.
Judith and Fred have co authored four books on diversity, inclusion, collaboration, trust, authenticity, and teamwork:
- Safe Enough to Soar: Accelerating Trust, Inclusion, and Collaboration in the Workplace
- Opening Doors to Teamwork and Collaboration: 4 Keys that Change EVERYTHING
- Be BIG: Step Up, Step Out, Be Bold
- The Inclusion Breakthrough: Unleashing the Real Power of Diversity
They draw on their foundational framework, Inclusion as the HOW, to enable clients to achieve higher performance and accelerate results.Highlights from our conversation include:
- How client needs and attention have shifted recently (4:46)
- Their approach to working with new clients (8:09)
- How to recognize the full potential of a diverse workforce (10:32)
- Why hiring is one piece of a larger strategy (11:14)
- How employee expectations have evolved (11:56)
- What companies need to do to retain talent (13:50)
- New and necessary competencies for leaders (16:29)
- Key conscious actions for inclusion (18:15)
- The importance of safety in the workplace (19:13)
- Next steps for companies who are serious about change (21:57)
- How KJCG sets the foundation for hiring success (24:36)
- Why companies should move away from culture “fit” (26:10)
- Ways to mitigate bias in the hiring process (28:24)
- Why organizations need to be thoughtful about onboarding (31:52)
- How COVID-19 has affected their work (35:15)
Visit HowIHire.com for transcripts and more on this episode.
Follow Roy Notowitz and Noto Group Executive Search on LinkedIn for updates and featured career opportunities.
46 min - Dr. Stacey Philpot on Data-Driven Hiring
Dr. Stacey Philpot is a Managing Partner at Executive Development Consulting. She has spent over 20 years as an organizational consultant and has advised Fortune 500 companies and CEOs on how to use leadership development to accelerate growth and increase their competitive advantage. Stacey’s clients have included Apple, General Mills, Johnson & Johnson, JPMorgan Chase, Nike, and PayPal. Previously, she was the head of Deloitte’s Succession & Leadership Development Practice. Stacey masterfully combines her expertise as a psychologist and executive in her work. She emphasizes a thoughtful and thorough data-driven approach to hiring and joins the podcast to share her perspective on this vital trend as well as three things hiring executives should do as they reset and rehire their teams.
Highlights from our conversation include:
- How our current moment has shifted leadership expectations (3:48)
- Why a data-driven approach can increase diversity and retention (6:30)
- The key to unlocking high performance within organizations (7:52)
- Changes in how companies view leadership (9:09)
- The high cost of hiring mistakes (12:33)
- Why many companies aren’t selecting the right leaders (13:50)
- What makes an effective leader (14:44)
- Why leadership is context-dependent (15:57)
- Understanding common biases (16:57)
- Three things successful organizations are doing (18:36)
- How Stacey helps companies transition to new types of leadership (19:18)
- How companies can use data to improve their process (21:22)
- How companies can move toward an “elastic culture” (24:16)
- Culture fit vs. culture add (25:17)
- Three things hiring executives should do as they reset and rehire their teams (28:15)
Visit HowIHire.com for transcripts and more on this episode.
Follow Roy Notowitz and Noto Group Executive Search on LinkedIn for updates and featured career opportunities. Check out our new podcast series for job seekers by visiting NotoGroup.com.
33 min
About How I Hire
From the publisher's feed
Talent is critical to every successful company, but hiring at the executive level comes with many challenges and variables.
Roy Notowitz and his team at Noto Group have spent the last decade helping build iconic consumer brands, one hire at a time. Now, Roy is sitting down with some of the world’s most inspiring leaders to dig into the complexities of assembling exceptional teams.
Whether you’re interested in hiring strategy, leadership assessment, or industry trends, you’ll want to tune into How I Hire for the best executive recruiting advice and insights.
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