Hi everyone, in this video, I will share my experience of how I increased my IT/MSP business revenue by offering various value-added services to my clients. I realized that providing tech support alone was not enough, and to increase the average customer value, I needed to expand my service offerings.

I will discuss the softwares and technologies that I integrated into my business, such as Activetrak for tracking employee performance, Activity for measuring it, Know b4 for technology training, Rapidfire Tools for a network vulnerability scan and reporting entire system health, Auvik for cloud-based network management software, Office Email from Office 365 for bulk pricing and stickiness, Acronis for All-in-one Cyber Protection & Backup & data Recovery, and Qumulex for unified Cloud Video Surveillance & Access Control.

By offering these services, I not only increased my revenue but also added value to my offerings and differentiated myself from my competitors. I will share the results of how these services have impacted my business and how they have helped me attract and retain clients.

If you are an IT/MSP business owner looking to expand your service offerings and increase your revenue, this video is a must-watch! Join me as I share my journey of how I went beyond tech support and added value to my business with these value-added services.