Today's guest is Pardeep Bassi, Global Proposition Leader of Data Science at Willis Towers Watson. He's also spent the last decade in data science leadership roles for insurance firms. Pardeep returns to the Emerj podcast platform to talk about a rising inflection point with old insurers who have data but don't know how to use it and startups that don't have data but are more agile in deploying AI solutions. He and Emerj Head of Research Daniel Faggella also discuss how insurance firms – particularly legacy institutions - can go beyond automation and predictive insights, using AI to find the right questions to ask to understand customers' risk better. For access to Emerj's Executive Cheat Sheet on AI in insurance, check out emerj.com/ins1.