The Big Themes:

• The buyer-seller relationship has changed: Customers are claiming more power than ever before, and Jonathan says that companies need to earn the title of "strategic partner," not just throw it around.
• Telco is transforming around 5G: While recent years have left many telcos in turmoil, the advent of 5G technology is getting the industry its "mojo" back, according to Jonathan.
• Banks are moving to the cloud: Recent geopolitical upheaval has raised a ton of questions for the banking industry, but at the same time, Jonathan says banks are ready for a "generational leap" in technology.

The Big Quote: "I think that's quite fundamental, because that focus on enabling our customers through technology and through partnerships, is key to trust between us. And trust is the foundation of our relationships with our customers."

This episode is brought to you by Oracle.

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