[00:00] Less internal shenanigans, more customer focus

[03:30] Why companies are tired of product managers

[07:44] Thoughts on Airbnb merging products with marketing

[10:25] How Airbnb builds products using narratives

[13:09] Designing the right incentives for PMs

[17:03] How Duolingo incentivizes PMs to focus on customer obsession

[18:34] Why more PMs should pursue building vs. manager

[22:01] How the PM and design relationship is evolving

[26:08] Getting hired in today's tough tech jobs market

[29:41] How to ramp up on AI and get your hands dirty

[32:55] Favorite AI use cases for PM

[36:25] How to think about what you want in the PM career ladder

[41:15] How to talk to users to get useful feedback

[42:25] How to be a great product leader in post-ZIRP era

[45:27] Your number one career skill is how to smell out orgs