In our episode "May I Speak to the Manager?" host Anne Helen Petersen talked with Melissa Nightingale about why and how formal management training has really gone by the wayside, resulting in a plethora of managers without the skills they need to thrive. In today's episode, Melissa returns to answer questions from listeners about really specific problems they're having as managers. Whether it's figuring out your management style, keeping your cool when your trainee just isn't getting it, or designing an effective performance review system-- Melissa and Anne have advice for bosses in any industry.

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