Healthcare Rap

How to Build Your Consumer Muscles


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It’s a double-dose of awesome as Jared welcomes two guests: Alex Gray, Founder at Adapt Innovation Group, and Paul Backett, Co-Founder at Evolve Collaborative. Alex and Paul share in’s and out’s from the trenches about how to codesign consumer experiences, build the consumer muscles in your organizations, and coalesce as an industry to elevate that work for your benefit, as well as the benefit of the people that your organizations ultimately serve. 

All that, plus the Flava of the Week about the Consumer-First Health Manifesto. The Manifesto was published 6 months ago, so what progress are we making in accomplishing the changes that it outlines, and how can we continue building momentum in those areas? 

This show is produced by Shift Forward Health, the channel for change makers. Subscribe to Shift Forward Health on your favorite podcast app, and you’ll be subscribed to our entire library of shows. See our full lineup at ShiftForwardHealth.com. One subscription, all the podcasts you need, all for free. (#261) 

See omnystudio.com/listener for privacy information.

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Healthcare RapBy Shift Forward Health

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