This week on MSP Mindset, join us for a packed conversation with Kyle Christiansen, co-founder and chief Accountability Officer at Empath. In this episode, we delve into critical strategies for MSP owners, focusing on pricing and profit margins, recruiting, accountability, and sales.  Improvements in these areas can help differentiate your MSP in a saturated market, leading to happier employees and a growing business.

Chapters:

0:00 - Intro

2:30 - How do I differentiate my MSP?

20:09 - How do I differentiate - Accountability

35:15 - Helping your team members get to the "majors"

40:32 - How do I differentiate myself with recruiting?

50:33 - How do I differentiate myself with sales?

58:54 - How do I price my services properly?

1:11:52 - What am I sleeping on as a MSP?

1:21:09 - Conclusion

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🤝 Connect with Kyle: https://www.linkedin.com/in/kylechx/

🖥️ Check out Empath: https://empathmsp.com/

🤝 Connect with Damien:  LinkedIn: https://www.linkedin.com/in/dstevens

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g