Most ecommerce founders dream of having customers who buy again and again. But what if your product’s so good, they never have to? That’s the challenge facing durable product brands like she wear, Ecosa, and Snotty Noses Australia. When your boots, mattresses, or devices are built to last for years, how do you keep growing without compromising quality or purpose?

In this playbook: 

• Why durable, long-lifespan products break traditional ecommerce growth models
• How to build a consumable ecosystem around a single hero product
• The role of word of mouth when repeat purchase is limited
• How customer use cases can reveal new product categories you never planned for
• How to turn durability into your brand moat, not a commercial constraint
• The shift from selling products to designing experiences and ongoing utility

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Snotty Noses' Episode
Klipsta's Episode
Ecosa's Episode

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