On this weeks podcast we're joined by CX consultant Micah Solomon and author of 'Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience'. Micah reveals what it takes to elevate a bland customer interaction into an unforgettable experience that drives lifelong loyalty.

Watch this episode on YouTube: https://www.youtube.com/watch?v=W3qNPF2NkFs

Transcript: https://www.intercom.com/blog/videos/take-your-customers-experiences-from-meh-to-unforgettable-advice-from-cx-consultant-micah-solomon/

Follow the people:

https://twitter.com/micahsolomon

https://twitter.com/Liam_Geraghty

You'll find contact info for Micah on www.micahsolomon.com

The story behind the chirp: Intercom’s notification sound: https://www.intercom.com/blog/podcasts/intercoms-notification-sound/

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