HR Data Labs

HR Data Labs

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HR Data Labs episodes

  • Cole Napper - People Analytics in the World of AI

    Get ready to unleash a surge of passion, truth, and bold insights on how AI is revolutionizing people analytics.

    Cole Napper, a true luminary in the space, shares the raw reality of data's power, pitfalls, and the brave new world ahead. Buckle up, this isn’t just a podcast; it’s a rallying cry for HR and analytics pros to lead with purpose. 


    In this episode: 

    • How far has people analytics come since its early days 

      • The impact of COVID and AI on credibility and practice 

        • Why analytics teams are transforming into the future of HR 

          • The role of AI in automating dashboards, insights, and decision-making 

            • The importance of trust and ethical data use in predictive models 

              • How to navigate data quality issues that threaten decision accuracy 

                • Why the next wave is about people intelligence rather than simple reporting 

                  • Practical advice for HR teams deploying AI safely and strategically 

                    Timestamps: 

                    00:26 - Intro: The evolution of people analytics & Cole Napper’s background 
                    01:08 - The roots and rise of HR analytics before AI became a buzzword 
                    03:22 - The tremendous journey: from skepticism to credibility in analytics 
                    04:38 - How COVID accelerated AI’s role in HR decision-making 
                    05:07 - Influential luminaries shaping the analytics field 
                    05:57 - Richard Rosenau’s pioneering efforts in analytics recognition 
                    06:43 - The digital impact: How analytics influence real-world change 
                    07:12 - Paying it forward: The importance of community and mentorship 
                    08:15 - The torch carriers: Keeping analytics alive through new generations 
                    09:00 - The threat of layoffs and AI’s false promise to replace analytics teams 
                    09:48 - Recognizing the upcoming AI boom in HR and people analytics 
                    11:09 - The challenge and opportunity: Organizing analytics teams in turbulent times 
                    12:33 - The shift from building dashboards to strategic people intelligence 
                    13:11 - Why risk-taking and experimentation are vital in transformative times 
                    14:16 - The importance of trust, ethics, and human oversight in AI deployment 
                    15:11 - The commoditization of data skills and the rise of strategic role of people intelligence 
                    16:49 - How AI is changing the way we get notified and interact with insights 
                    18:08 - The problem with push notifications and how to create demand for insights 
                    19:41 - The true nature of predictive analytics: asking behind the questions 
                    20:36 - The importance of context, data quality, and avoiding flawed signals 
                    23:25 - The exponential evolution of data speed and the shrinking time to insights 
                    28:17 - The real challenge: acting on predictions without destroying trust 
                    30:23 - The costs of AI: tokenomics, data bills, and strategic investment 
                    33:11 - The greatest data pitfall: messy, unclean HR data and its impact 
                    36:39 - Embracing “Directionally Correct” — the pragmatic path forward 
                    37:42 - The art versus science of compensation data 
                    38:12 - The ultimate focus: solving the business problem 
                    38:41 - Closing thoughts: leadership, trust, and being bold in AI-driven HR 


                    Resources & Links: 

                    • People Analytics: Reinventing HR & Work with AI 

                      • Cole Napper - LinkedIn 

                        • HR Bench 

                          • Directionally Correct (Newsletter & Podcast) 


                            Connect with Cole Napper: 

                            • LinkedIn 

                              • Twitter 

                                40 min
                              • Peter Laughter - Rethinking HR Leadership in a Complex World

                                Get ready to have your perspectives shattered. Peter Laughter, a visionary in leadership and organizational strategy, dives deep into why traditional command-and-control models are crumbling and what leaders, especially in HR must do to adapt. This isn't just theory, it's a call to action, a blueprint for survival in the chaos of modern business. 


                                 In this episode: 

                                • The fundamental flaws of command and control leadership in today’s complexity 

                                  • How HR can measure and diagnose organizational failures before they explode 

                                    • The transformative power of distributed leadership and democratized decision-making 

                                      • Why modern technology can be the key to faster, smarter, more human organizations 

                                        • The importance of listening to frontline voices and creating a culture of challenge 

                                           

                                          Timestamps:. 
                                          00:33 - Introduction to Peter Laughter's perspective on leadership 
                                          01:18 - Peter’s background in entrepreneurship and social impact focus 
                                          02:03 - The failure of command and control in complex environments 
                                          02:46 - HR’s role in creating new leadership pathways 
                                          03:18 - Fun facts: Peter’s brief career as an anthropologist 
                                          04:06 - Organizations hiring anthropologists to make tech more human 
                                          06:34 - Why current HR data metrics might be missing the mark 
                                          07:13 - Redesigning data measurement for complex systems 
                                          09:24 - The importance of tracking decision-making and response times 
                                          10:36 - The concept of Hubers Syndrome and organizational blindness 
                                          11:00 - Fail-safes and organizational feedback loops 
                                          12:14 - The impact of hierarchy on information flow and decision quality 
                                          13:17 - The challenges of speaking truth to power in leadership 
                                          14:36 - Military’s command flexibility vs corporate rigidity 
                                          15:04 - How frameworks and decentralization empower in decision-making 
                                          16:12 - Democratizing data and challenging old hierarchies 
                                          17:11 - The power of honesty and courage in leadership meetings 
                                          19:45 - The rise of entrepreneurial spirit sparked by workplace constraints 
                                          20:47 - When command and control fails in top organizations and why leaders are slow to react 
                                          24:10 - The changing cultural landscape and the craving for authentic leadership 
                                          27:22 - How distributed leadership models accelerate change 
                                          29:02 - Success stories of flat, autonomous organizations like Valve 
                                          33:00 - Measuring cultural shift and ethos through data 
                                          34:38 - Frontline engagement as a predictive metric for organizational health 
                                          36:25 - The critical role HR plays in shaping adaptive, resilient organizations 
                                          36:40 - Final thoughts: The urgency for HR to lead disruption and innovation 


                                          Resources & Links: 

                                          • Valve’s Handbook – Flat organization & manager-free culture 

                                            • Greg Sattel - Cascades – Principles of distributed leadership 

                                              • Turn the Ship Around by David Marquette – Leading from the point of decision 

                                                • Total Quality Management & Deming – Foundations for organizational excellence 

                                                  • Jenny’s Ice Cream & Zoe Schweitzer – Frontline leadership in HR 

                                                    Connect with Peter Laughter: 

                                                    • LinkedIn 

                                                      • Twitter 

                                                        Ready to shake up your leadership and HR strategy? It’s time we move from fear-based hierarchies to trust-based, innovative organizations.

                                                        The future is calling, will you answer?

                                                        39 min
                                                      • Mike Ohata - The Implications for Tomorrow’s Workforce in Light of AI

                                                        Hold onto your seats, this episode cracks open the truth about AI and the workforce like never before! Mike Ohata shares his bold insights on how AI isn’t here to replace us but to transform how we lead, learn, and live.

                                                        This isn’t just about automation; it's about human capability, culture, and daring to rethink everything.


                                                        In this episode: 

                                                        • Why AI’s doom-and-gloom narrative is superficial and how human leadership remains vital 

                                                          • The real impact of AI on task automation versus redesigning work systems 

                                                            • How to cultivate systems thinkers instead of linear learners in a rapidly evolving workplace 

                                                              • The critical importance of judgment, empathy, and entrepreneurial skills in tomorrow's workforce 

                                                                • Rethinking talent development: from skills inventories to ontologies that connect competencies 

                                                                  • The role of leaders in embracing AI with agility, curiosity, and ethical responsibility 

                                                                    • How AI can enable trade skills and encourage entrepreneurial thinking among trade professionals 

                                                                      • Navigating the tension between short-term cost cuts and long-term talent sustainability 

                                                                        • Why cultural fit and values matter more than ever in AI-driven organizational change 

                                                                          Timestamps: 
                                                                          00:00 - Introduction: Why this episode changes your view on AI and the future of work 
                                                                          01:22 - Mike’s background: Learning environments in professional services and talent development 
                                                                          03:30 - Fun fact about Chuck Todd and political anthropology as a lens for leadership insights 
                                                                          04:49 - The core dilemma: Is AI a threat or an opportunity for organizations? 
                                                                          05:01 - Debunking the AI doom narrative: Tasks vs. systems redesign 
                                                                          06:10 - The integral role of human-AI collaboration in future work 
                                                                          07:26 - Are current automation efforts just "lift and shift"? Or are they a chance to reinvent work? 
                                                                          08:49 - The profound implications of AI for leadership and systemic thinking 
                                                                          09:45 - Risks of resistance and misconceptions about AI adoption in the workplace 
                                                                          10:16 - Human skills like prompting, framing, and judgment as key in AI utilization 
                                                                          11:49 - Protecting institutional knowledge and combating ageism in AI integration 
                                                                          13:24 - Educational shifts: From memorization to systems thinking 
                                                                          14:34 - Leadership development for a connected, systemic mindset 
                                                                          15:07 - How easy answers can mislead us in AI’s era of complexity 
                                                                          16:41 - Redefining success: Outcome over process in a world of AI tools 
                                                                          17:08 - The evolving nature of regulated and unregulated work with AI 
                                                                          18:43 - Customer empathy, judgment, and the lasting importance of human touch 
                                                                          20:36 - The challenge of engaging frontline and hourly workers with AI and automation 
                                                                          21:53 - Is enterprise AI adoption a short-term cost play or a strategic transformation? 
                                                                          26:17 - What we’re really automating: From low-level analysis to high-level talent strategy 
                                                                          30:11 - The essential role of entrepreneurial skills for trade and technical professions 
                                                                          32:23 - Using skills inventories and ontologies to future-proof organizations 
                                                                          36:25 - Reskilling versus layoffs: How purpose and objectives shape talent decisions 
                                                                          37:51 - Beyond short-term profit: The long-term value of investing in people and culture 
                                                                          40:28 - Ethical considerations, collective values, and navigating AI’s future challenges


                                                                          Resources & Links: 

                                                                          • Book: Human + Machine: Reimagining Work in the Age of AI by H. James Wilson & Paul R. Daugherty 

                                                                            • Mike Ohata - LinkedIn 

                                                                              • Understanding Ontologies in Skills & Competencies 

                                                                                • AI and Leadership: The Next Frontier – Harvard Business Review 

                                                                                  • The Future of Work in the Age of AI – McKinsey Report 

                                                                                    Connect with Mike Ohata: 

                                                                                    • LinkedIn 

                                                                                      • Twitter 

                                                                                        Note: This episode is a rallying cry to foster human-centric, ethical AI adoption, challenging the status quo and empowering organizations and individuals to adapt boldly. 

                                                                                        42 min
                                                                                      • Bruce Cohen - Building a Best-in-Class Performance Management System in 2026 and Beyond

                                                                                        Are you tired of outdated, ineffective performance reviews? Want your organization to thrive with motivated, aligned employees?

                                                                                        This episode dives deep into transforming your performance management process into a powerhouse that drives results and engagement.

                                                                                        Join us as Bruce Cohen, a seasoned HR leader, shares decades of insights from goal-setting to AI-driven tools and how to implement a system that’s continuous, clear, and compelling.


                                                                                        In this episode: 

                                                                                        • Why top companies prioritize ongoing performance feedback 

                                                                                          • How to cascade goals effectively from leadership to every employee 

                                                                                            • The critical difference between job descriptions and goals 

                                                                                              • Using AI to enhance accuracy, consistency, and personalization 

                                                                                                • The role of senior leadership support and leading by example 

                                                                                                  • Practical tips for managing self-assessments and overcoming recency bias 

                                                                                                    • The future of performance management with AI and data insights 

                                                                                                      Timestamps: 


                                                                                                      00:00 - Why performance management is crucial in 2026 and beyond 
                                                                                                      00:26 - Bruce Cohen introduces himself and his HR background 
                                                                                                      01:23 - The value of continuous feedback in employee motivation 
                                                                                                      02:33 - The importance of goal setting and clear communication 
                                                                                                      05:39 - The risks of infrequent reviews and how to shift the culture 
                                                                                                      08:01 - Upskilling managers for real-time coaching and feedback 
                                                                                                      10:14 - Leading with example in HR and organizational commitment 
                                                                                                      11:40 - Defining "best in class" performance systems 
                                                                                                      12:33 - Aligning goals with company objectives through cascading 
                                                                                                      15:22 - Using self-assessments to prepare for performance conversations 
                                                                                                      18:44 - Overcoming challenges with recency bias and self-evaluations 
                                                                                                      21:43 - The multiplier effect of ongoing feedback 
                                                                                                      25:17 - The transformative role of AI in performance management 
                                                                                                      28:23 - Practical steps for implementing AI tools effectively 
                                                                                                      33:48 - Five key steps to elevate your system post-episode


                                                                                                      Resources & Links: 

                                                                                                      • eCornell Organizational Design and Performance Courses 

                                                                                                        • Book: "Radical Candor" by Kim Scott 

                                                                                                          • AI Tools for HR and Performance Management 

                                                                                                            • Leadership Support in HR 


                                                                                                              Connect with Bruce Cohen: 

                                                                                                              • LinkedIn 

                                                                                                                • Twitter 

                                                                                                                   

                                                                                                                  Let's revolutionize performance management together! Take these insights, leverage new technologies, and lead your organization to a more engaged, productive future.

                                                                                                                  The time for change is now, don’t wait for the next review cycle to start transforming your system. Start today! 

                                                                                                                  38 min
                                                                                                                • Christy Brown - Breaking Barriers & Leading Boldly: The Future for Women in Power in 2026

                                                                                                                  Are women stepping into leadership roles with the respect, tools, and support they deserve? This episode dives deep into the critical challenges female CEOs face in 2026, from societal biases to systemic barriers, and how we can change the narrative for future generations.


                                                                                                                  In this episode:

                                                                                                                  Christy Brown shares her inspiring journey from corporate to entrepreneur, and her mission of empowering women in leadership.

                                                                                                                  The stark realities: Only 11% of Fortune 500 CEOs are women, and the gender pay gap still lingers at 72 cents on the dollar.

                                                                                                                  The unique challenges women encounter, including stereotypes, motherhood penalties, and systemic roadblocks.

                                                                                                                  The societal and political headwinds hindering progress, from DEI rollback trends to eroding reproductive rights.

                                                                                                                  The power of community, mentorship, and sponsorship in transforming the leadership landscape.

                                                                                                                  Practical strategies women can adopt: building confidence, self-respect, and support networks that reinforce their value.

                                                                                                                  The urgent need for systemic change so women can compete and lead on an equal footing, free from outdated norms and misogyny.


                                                                                                                  Timestamps:

                                                                                                                  00:00 - Welcome and episode overview

                                                                                                                  00:50 - Christy Brown’s background and entrepreneurial journey

                                                                                                                  02:33 - The innovative work of Dr. Nose and its societal impact

                                                                                                                  06:15 - Personal fun fact: fundraising through a 31-mile dog walk

                                                                                                                  08:11 - Challenges for women CEOs in 2026: statistics and systemic issues

                                                                                                                  09:45 - Representation gap and pipeline problems in leadership roles

                                                                                                                  11:33 - Motherhood penalty and caregiving stigma

                                                                                                                  12:39 - Cultural conditioning and societal stereotypes

                                                                                                                  14:24 - The state of gender pay gap and pay transparency in 2026

                                                                                                                  16:00 - The global perspective and the importance of representation

                                                                                                                  17:14 - The impact of role models on young women and girls’ ambitions

                                                                                                                  19:25 - Creating aspirational standards and societal goals for gender equity

                                                                                                                  22:06 - Combating misogyny, societal biases, and outdated gender roles

                                                                                                                  25:20 - The importance of confidence, self-worth, and community support

                                                                                                                  28:12 - Building networks, mentorship, and sponsorship to empower women

                                                                                                                  33:15 - Resources and communities available for female founders and CEOs

                                                                                                                  35:09 - Final thoughts and call to action: changing the narrative for a better future


                                                                                                                  Resources & Links:

                                                                                                                  Dr. Nose — Innovating pediatric wellness at home

                                                                                                                  Gizuota Business School — Startup accelerator supporting entrepreneurs

                                                                                                                  American Cancer Society — Fundraising and advocacy efforts

                                                                                                                  UN Gender Equality Data — Global gender equality insights

                                                                                                                  Women’s Startup Resources — Support networks for female entrepreneurs

                                                                                                                  MentorSpaces — Finding mentorship and sponsorship programs


                                                                                                                  Connect with Christy Brown:

                                                                                                                  LinkedIn

                                                                                                                  Twitter


                                                                                                                  Let’s rewrite the story of leadership, because the world needs more women leading boldly, with respect and power. It starts now.

                                                                                                                  38 min
                                                                                                                • Schon Parris - Helping HR Leaders quantify the material value of the workforce: Through data analytics

                                                                                                                  Dive into the raw truth of HR analytics, why it’s all about storytelling backed by solid numbers.

                                                                                                                  This episode uncovers how HR leaders can finally translate their human capital efforts into undeniable business value. Prepare to be inspired, challenged, and energized to rethink what your HR data can do! 


                                                                                                                  Key Insights 

                                                                                                                  • The gap between HR stories and financial impact is real; HR needs to quantify their contributions. 

                                                                                                                    • Successful organizations are integrating HR metrics with business and financial data for compelling storytelling. 

                                                                                                                      • External benchmarks are critical to understanding where your organization stands are you best in class or in need of improvement? 

                                                                                                                        • Using visualization and advanced analytics makes complex data accessible and impactful for HR leaders. 

                                                                                                                          • Building tight collaborations with operations and finance is essential for accurate, meaningful HR metrics. 

                                                                                                                            • Small steps like analyzing turnover costs or onboarding ROI can start a powerful transformation. 

                                                                                                                              • HR must embrace a mindset of continuous measurement, storytelling, and adjusting based on macroeconomic shifts. 

                                                                                                                                • Investing in analytics tools and skills early helps HR lead from a position of influence and credibility. 

                                                                                                                                  Timestamps 

                                                                                                                                  00:00 - Welcome & intro to Schon Parris, HR data rockstar 
                                                                                                                                  02:45 - Schon’s musical side and leadership journey at ADP 
                                                                                                                                  03:58 - Helping HR quantify workforce value through analytics 
                                                                                                                                  04:40 - The gap between HR stories and quantifiable business impact 
                                                                                                                                  05:34 - Why HR struggles to show ROI like sales or operations 
                                                                                                                                  06:39 - Bridging HR and finance through better skills and tools 
                                                                                                                                  07:32 - How AI and advanced analytics are changing the game 
                                                                                                                                  09:02 - Turning HR metrics into financial and business outcomes 
                                                                                                                                  10:02 - The importance of collaboration in understanding turnover costs 
                                                                                                                                  11:01 - Performance metrics for hourly workers and ubiquitous data 
                                                                                                                                  12:13 - The challenge of rolling up workforce data in organizations 
                                                                                                                                  13:10 - Building business cases for HR investments 
                                                                                                                                  14:16 - The power of visualization and storytelling with analytics 
                                                                                                                                  15:04 - Using metrics to tell compelling, data-backed HR stories 
                                                                                                                                  17:15 - The importance of granular data to prevent surprises 
                                                                                                                                  18:30 - Small steps that HR can take to demonstrate value 
                                                                                                                                  20:10 - Putting the numbers into business language for leadership 
                                                                                                                                  21:43 - Using external benchmarks to inform strategy 
                                                                                                                                  23:08 - Visual storytelling to connect HR efforts with profitability 
                                                                                                                                  24:15 - Deep-diving into specific workforce segments 
                                                                                                                                  25:03 - Tracking HR impact continuously, not just quarterly 
                                                                                                                                  26:40 - The importance of contextualizing data within macroeconomic shifts 
                                                                                                                                  27:57 - Steps to start building a data-driven HR culture 


                                                                                                                                  Resources & Links 

                                                                                                                                  • How to Measure HR’s Impact on Business 

                                                                                                                                    • Power of Data Visualization in HR 

                                                                                                                                      • Turnover Cost Analysis Tool 

                                                                                                                                        • External Benchmarks for HR Metrics 


                                                                                                                                          Connect with Schon Parris 

                                                                                                                                          • LinkedIn 

                                                                                                                                            • Twitter 

                                                                                                                                              Final Thought 

                                                                                                                                              This episode is a rallying cry for HR leaders to step into their data-driven power. Metrics are no longer optional,they are the language of impact and influence.

                                                                                                                                              Start small, visualize boldly, and tell your stories with undeniable proof. Your workforce’s true value depends on it!

                                                                                                                                              33 min
                                                                                                                                            • Jacob Chase - Rethinking Performance & Pay: The Future is Decentralized

                                                                                                                                               Discover how a bold new approach to evaluating performance could revolutionize your organization. Jacob Chase shares groundbreaking insights on moving away from traditional systems to fully leverage collective intelligence, fairness, and meritocracy. 
                                                                                                                                               

                                                                                                                                              Main Topics Covered: 

                                                                                                                                              • Why current centralized performance reviews are broken and how decentralization offers a solution 

                                                                                                                                                • How stock market principles apply to internal organizational valuation 

                                                                                                                                                  • Building a culture of transparency through peer-to-peer feedback systems 

                                                                                                                                                    • Transforming pay equity via contribution-based assessments 

                                                                                                                                                      • Practical steps for leaders to pilot decentralized evaluation methods 

                                                                                                                                                         

                                                                                                                                                        Timestamps: 

                                                                                                                                                        00:31 - Introduction to Jacob Chase and his background 
                                                                                                                                                        01:34 - The story behind Infin and its purpose 
                                                                                                                                                        02:23 - Fun fact: Jacob's chaotic car and the humor of parenthood 
                                                                                                                                                        03:34 - The core topic: valuing organizational contribution beyond traditional pay structures 
                                                                                                                                                        04:33 - What is pay equity in modern terms? 
                                                                                                                                                        05:29 - The problem with centralized evaluation systems and the benefit of decentralized approaches 
                                                                                                                                                        06:45 - How individual perspectives enrich performance assessment 
                                                                                                                                                        08:27 - Learning from stock markets: decentralized valuation models applied internally 
                                                                                                                                                        09:32 - Creating internal markets for credit attribution within organizations 
                                                                                                                                                        10:00 - How collective intelligence can self-assess performance 
                                                                                                                                                        10:46 - Safeguards and motivations in decentralized data collection 
                                                                                                                                                        12:01 - Peer feedback, confidentiality, and fostering a feedback culture 
                                                                                                                                                        13:21 - Cultural shift required for decentralized evaluation to succeed 
                                                                                                                                                        14:01 - How performance data can shape careers and future growth 
                                                                                                                                                        14:37 - Quantifying contributions versus narrative assessments 
                                                                                                                                                        15:06 - Replacing traditional evaluations with real-time performance insights 
                                                                                                                                                        16:20 - Using data to improve workforce decisions and recognition 
                                                                                                                                                        17:05 - The econometrics of contribution and how it enables meritocracy 
                                                                                                                                                        17:58 - The importance of true merit-based rewards and reducing bias 
                                                                                                                                                        18:52 - Moving beyond incremental changes—wholesale transformation needed 
                                                                                                                                                        19:12 - Practical steps for HR and leadership to pilot decentralized systems 
                                                                                                                                                        22:01 - Starting with the executive team to build credibility 
                                                                                                                                                        23:08 - Overcoming the fear of transparency and trust issues 
                                                                                                                                                        24:06 - Long-term benefits: Fairness, transparency, and organizational excellence 
                                                                                                                                                        24:44 - The power of fairness in motivating exceptional contribution 
                                                                                                                                                        26:01 - Final thoughts: embracing decentralized performance for competitive advantage 
                                                                                                                                                         

                                                                                                                                                        Resources & Links: 

                                                                                                                                                        • Infin Platform 

                                                                                                                                                          • Stock Market as a Model for Internal Valuation 

                                                                                                                                                            • Performance Management Systems: Why They Fail 

                                                                                                                                                              • Build a Culture of Feedback 

                                                                                                                                                                 

                                                                                                                                                                Connect with Jacob Chase: 

                                                                                                                                                                • LinkedIn 

                                                                                                                                                                  • Twitter 

                                                                                                                                                                     

                                                                                                                                                                    Unlock the Future of Performance Management Today! 

                                                                                                                                                                    This isn’t just a reset, it’s a revolution.

                                                                                                                                                                    If you’re ready to empower your team, eliminate bias, and create truly fair compensation, start with a bold step: decentralized, contribution-based evaluation.

                                                                                                                                                                    The future is fair, transparent, and driven by collective intelligence.

                                                                                                                                                                    Will you lead the change? 

                                                                                                                                                                    28 min
                                                                                                                                                                  • Amy Dufrane - Breaking the Silence on Substance Abuse in the Workplace: A Call for Compassion and Action.

                                                                                                                                                                    This episode dives deep into a critical issue that affects nearly 80% of the workforce, substance use disorder (SUD), and explores how HR professionals and organisations can lead the change.

                                                                                                                                                                    Get ready for an eye-opening conversation filled with practical steps, inspiring examples, and a powerful message: supporting employees through recovery is not just compassionate, it’s strategic.


                                                                                                                                                                    In this episode:

                                                                                                                                                                    • Amy Dufrane reveals why substance abuse is a silent epidemic impacting organizations across all sectors

                                                                                                                                                                    • The startling statistics surrounding SUD and its toll on productivity and healthcare costs

                                                                                                                                                                    • How organizations are pioneering recovery-friendly workplace certifications and initiatives

                                                                                                                                                                    • Practical advice for HR on cultivating a supportive, stigma-free environment

                                                                                                                                                                    • The importance of education, policies, and manager training for long-term organizational health

                                                                                                                                                                    • Resources for organizations to implement real change—without reinventing the wheel

                                                                                                                                                                      Timestamps:

                                                                                                                                                                      00:00 - Welcome and introduction to Amy Dufrane, CEO of HRCI

                                                                                                                                                                      00:24 - Amy’s background and passion for HR’s evolution

                                                                                                                                                                      02:09 - Why substance use disorder is a critical issue for HR and employers

                                                                                                                                                                      04:01 - The impact of SUD on productivity, turnover, and healthcare costs

                                                                                                                                                                      05:28 - Understanding SUD as a chronic condition, not a choice

                                                                                                                                                                      06:23 - How HR can start addressing substance abuse in the workplace

                                                                                                                                                                      07:11 - Navigating HIPAA and legal considerations around employee health disclosures

                                                                                                                                                                      08:39 - Partnering with organizations like Global Recovery Initiatives Foundation for education and certification

                                                                                                                                                                      10:00 - The role of company certification and building a recovery-friendly culture

                                                                                                                                                                      11:14 - Why leadership commitment is essential for change

                                                                                                                                                                      12:44 - The importance of manager training and creating safe communication channels

                                                                                                                                                                      15:08 - Overcoming organizational culture and resource barriers

                                                                                                                                                                      16:08 - The long-term investment in employee wellbeing and organizational health

                                                                                                                                                                      17:00 - The non-legal, human-centered approach to supporting employees in recovery

                                                                                                                                                                      17:59 - How organizations can get started with certification and resources

                                                                                                                                                                      21:07 - Practical first steps for HR and leadership

                                                                                                                                                                      22:24 - The importance of proactive, organizational commitment over reactive responses

                                                                                                                                                                      23:05 - Final advice for CHROs and leaders to prioritize this issue

                                                                                                                                                                      23:44 - Gratitude and closing thoughts.


                                                                                                                                                                      Resources & Links:

                                                                                                                                                                      • National Recovery Friendly Workplace Institute — Certification and tools for creating recovery-supportive workplaces

                                                                                                                                                                      • HRCI — Certification and education for HR professionals

                                                                                                                                                                      • White House Initiative on Substance Use — Government leadership in supporting workplace recovery efforts

                                                                                                                                                                        Connect with Amy Dufrane:

                                                                                                                                                                        • LinkedIn

                                                                                                                                                                        • Twitter

                                                                                                                                                                          Take Action:

                                                                                                                                                                          • Start today by educating your leadership and HR team about SUD

                                                                                                                                                                          • Explore certification programs to build a recovery-friendly culture

                                                                                                                                                                          • Implement ongoing training for managers to recognize and support employees

                                                                                                                                                                          • Remember: your organization’s health depends on your compassion and commitment. Let’s break the stigma and embrace a future where recovery is supported and celebrated.


                                                                                                                                                                            28 min
                                                                                                                                                                          • Jess Von Bank - Different set of lenses: Women should be the center of our design decisions

                                                                                                                                                                            Get ready to challenge the status quo. In this episode, Jess von Bank and David Turetsky confront the fast-paced AI revolution, urging us to see beyond profit and speed. They reveal why women’s voices should lead our design decisions, advocating for a human-centric approach in a world speeding towards automation and loss of trust.


                                                                                                                                                                            In this episode:

                                                                                                                                                                            • Why current AI development prioritizes efficiency over human values
                                                                                                                                                                            • The critical need for women to be at the center of AI design and decision-making
                                                                                                                                                                            • How capitalism’s extraction model is hollowing out jobs across demographics
                                                                                                                                                                            • The dangers of unregulated AI—bias, privacy breaches, and ethical mishaps
                                                                                                                                                                            • Examples of AI’s impact in HR—from recruitment to unconscious bias
                                                                                                                                                                            • The importance of governance, transparency, and interruptibility in AI systems
                                                                                                                                                                            • Practical ideas for democratizing skills and opportunities through AI
                                                                                                                                                                            • How to shift from reckless adoption to intentional, human-first AI strategies
                                                                                                                                                                            •  

                                                                                                                                                                              Timestamps:

                                                                                                                                                                              00:00 - The mission to center womenin AI design and HR innovation

                                                                                                                                                                              02:05 - Jess von Bank’s journey from talent practitioner to industry analyst
                                                                                                                                                                              06:21 - Why fast AI development risks sacrificing human values
                                                                                                                                                                              09:01 - The false promise of EQ-focused AI and the need for broader
                                                                                                                                                                              perspectives
                                                                                                                                                                              10:07 - Designing for safety and well-being: lessons from parenthood and
                                                                                                                                                                              Maslow’s hierarchy
                                                                                                                                                                              13:34 - Rethinking social media and AI with a human lens in HR tech
                                                                                                                                                                              16:21 - The hollowing out of middle and entry-level jobs due to AI
                                                                                                                                                                              17:19 - Demographics impacted by AI-driven job displacement and systemic
                                                                                                                                                                              inequality
                                                                                                                                                                              20:16 - The role of governance in protecting human interests and privacy
                                                                                                                                                                              22:39 - The risks of unchecked data collection and the “out-of-control” AI
                                                                                                                                                                              genie
                                                                                                                                                                              25:06 - The hidden costs of convenience—the loss of trust and control
                                                                                                                                                                              30:34 - Rethinking success: measuring meaningful progress, not just adoption
                                                                                                                                                                              34:41 - Real-world examples: democratizing recruitment through AI and reducing bias
                                                                                                                                                                              37:08 - Opportunities to support displaced workers with AI-driven skill
                                                                                                                                                                              matching
                                                                                                                                                                              39:39 - The call for slower, human-centered AI innovation to avoid future
                                                                                                                                                                              catastrophe

                                                                                                                                                                               

                                                                                                                                                                              Resources & Links:

                                                                                                                                                                              Book: The Future of Work by Jack Zenger

                                                                                                                                                                              Jess von Bank - LinkedIn | Twitter

                                                                                                                                                                              Capita AI Governance Framework

                                                                                                                                                                              HireVue video interview platform

                                                                                                                                                                              TikTok’s addictive content studies

                                                                                                                                                                               

                                                                                                                                                                              Connect with Jess von Bank:

                                                                                                                                                                              LinkedIn

                                                                                                                                                                              Twitter

                                                                                                                                                                              Join us in reshaping HR and AI—center human values, demand transparency, and slow down the rush. Our future depends on it.

                                                                                                                                                                              43 min
                                                                                                                                                                            • Charlene Li - Winning with AI: The 90-Day Blueprint for HR Success

                                                                                                                                                                              In this electrifying episode, Charlene Li shares her insights on how AI is transforming HR strategies, leadership, and the very way we define jobs in this rapidly evolving landscape. Get ready to rethink what’s possible and how you can take immediate steps toward an AI-empowered future.
                                                                                                                                                                              Key Topics:

                                                                                                                                                                              • Why start AI initiatives with your business strategy, not the technology itself
                                                                                                                                                                              • How AI can support and revolutionize HR functions like recruitment, team building, and workforce planning
                                                                                                                                                                              • The importance of asking the right questions to harness AI effectively
                                                                                                                                                                              • Rethinking "entry-level" in the age of automation and AI-enabled skills
                                                                                                                                                                              • Building a foundational, invisible layer of AI that drives everyday workflows without flashy interfaces
                                                                                                                                                                              • The ethical responsibility of HR to lead AI adoption responsibly and transparently
                                                                                                                                                                              • The shift from traditional roles to "superhuman" workers enhanced by AI tools
                                                                                                                                                                              • Strategies for HR leaders to prepare their teams for AI-driven change
                                                                                                                                                                              • The critical need for deep conversations with vendors and internal teams to shape meaningful AI solutions
                                                                                                                                                                              • Curiosity and critical thinking as the ultimate skills in the AI era
                                                                                                                                                                                • Winning with AI: The 90 Day Blueprint for Success
                                                                                                                                                                                • Charlene Li - Website
                                                                                                                                                                                • OpenAI - Developer Resources
                                                                                                                                                                                • Perplexity AI
                                                                                                                                                                                  • LinkedIn
                                                                                                                                                                                  • Twitter
                                                                                                                                                                                  • Timestamps:

                                                                                                                                                                                    00:00 - Welcome & Introduction to Charlene Li’s background
                                                                                                                                                                                    02:00 - Disruptive transformations and the leadership needed for AI success
                                                                                                                                                                                    06:00 - Where to start with AI in HR and aligning with business strategy
                                                                                                                                                                                    08:00 - Rethinking HR processes and outdated data practices
                                                                                                                                                                                    11:00 - The role of nuanced skills and team chemistry in a new AI-powered workplace
                                                                                                                                                                                    12:45 - How AI tools assist in hiring, team collaboration, and decision-making
                                                                                                                                                                                    19:00 - Human in the loop vs. automation – when and how to let go
                                                                                                                                                                                    20:40 - Redefining the role of humans in AI-enhanced organizations
                                                                                                                                                                                    24:00 - The strategic role of HR in AI ethics, transparency, and future workforce development
                                                                                                                                                                                    28:00 - Building an AI roadmap, vendor conversations, and responsible adoption
                                                                                                                                                                                    31:00 - The skills needed to ask the right questions in the AI age
                                                                                                                                                                                    34:00 - Experimenting, failing fast, and continuous learning with AI
                                                                                                                                                                                    36:00 - The importance of curiosity, imagination, and specialized expertise
                                                                                                                                                                                    36:30 - Almost out of time, a recap of Charlene’s book, Winning with AI
                                                                                                                                                                                    37:13 - Final thoughts & actionable steps for HR leaders to lead AI transformationResources & Links:Connect with Charlene Li:Call to Action:
                                                                                                                                                                                    Don’t wait for the future to arrive — start asking better questions today! Grab Charlene Li’s Winning with AI to kickstart your 90-day strategic plan. Lead your organization boldly into this new era, because your role is more crucial than ever. The future of HR is here — are you ready?

                                                                                                                                                                                    37 min

                                                                                                                                                                                  About HR Data Labs

                                                                                                                                                                                  From the publisher's feed

                                                                                                                                                                                  Unlock the future of HR, today with the HR Data Labs podcast! Dive into transformative insights, expert interviews, and cutting-edge practices that empower organizations to harness their workforce’s…

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