HR Interviews Playlist

We talk about how the platform works and the theory behind it, plus the impact it can have on performance and retention.

Author of the best book ever written on the subject of employer brand, Talent Chooses You and the creative genius behind EmployerBrandLabs and our favourite guest, James Ellis joins us for an update on the world of what people want to know if they are going to change jobs.

• Employment Brand is to Recruiting as Marketing is to Sales  

• Discount Tire delivers top marks for how to communicate Why Work Here

• Social media mis-steps; most companies still post vague, lifeless phrases - so its not too hard to look like a genius if you just put a little effort into it!

• EB’s role is NOT to selling the job 

Anyone who has listened to the show, read any of my writing, or seen me present this year will know that I firmly believe that technology-driven personalization is a forthcoming megatrend in talent acquisition.

Earlier in the year, it was a pleasure to speak about personalization at the Association of Talent Acquisition Professionals Global TA Day conference. ATAP recorded the session, and I wanted to share it with you to wrap up Recruiting Future for 2022. So please listen on and learn more about how you can achieve Automated Human Centric Recruiting in 2023.

This is what I cover in the presentation:

• Why personalization is a TA megatrend

• The current poor state of personalization in recruiting

• Why, how and when

• The shift to automation

• RPA and data

• Automation + Quality Experience = Personalization

• Why should TA professionals care?

• Turning data into personalized experiences

• Adjusting content to context

• What is currently being personalized in TA?

• The split between robots and humans

• Relationship building and empathetic communication at scale

• Leveraging behavioural science

• A framework for storytelling

• Using personalization for competitive talent advantage

Podcast episodes mentioned in the presentation:

Ep 375: The Magic of Behavioural Science

Ep 438: The Power of Storytelling

Ep 434: Personalization Case Studies (Part One)

Ep 454: Personalization Case Studies (Part Two)

Listen to this podcast on Apple Podcasts.

One of the key lessons from 2022 is that implementing effective strategies for DE&I is always a long-term journey rather than a quick fix. Sharing insights to learn from the experiences of others is a critical part of the process; progress cannot happen in a vacuum.

My guest this week is Eric Thomas, Chief Diversity, Equity and Inclusion Officer at Genesys. Genesys is on a journey to become a more diverse company, and a vital part of this is increased workforce representation to align with the markets they serve. Eric has some valuable insights to share on the lessons they are learning, particularly around talent acquisition and employee experience.

In the interview, we discuss:

• Eric's journey to becoming a Chief Diversity Officer

• The lessons Genesys has learned during its ongoing evolution to being a more diverse company.

• Empathy and helping employees understand the why

• Inclusion and belonging

• The innovation required for effective DE&I work

• Determining priorities and experimentation

• Reimagining talent acquisition

• Redesigning the interview process

• Employee experience as a differentiator

• Advice to other employers on a similar journey

• Setting industry benchmarks and building an ecosystem.

Listen to this podcast on Apple Podcasts.

We’re going to talk about no-code development and why you should care about it, how Creatio goes about its work and more.

As an end-of-year special, this week is productivity week on the podcast. 

With so much going on and so many competing pressures, I know that everyone listening will, at least at some point in 2022, have had challenges with focus and information overload. Talent Acquisition is evolving quickly, and managing attention and processing information are vital skills that aren't highlighted as much as they should be.

A couple of days ago, in Episode 486, we looked at managing information overload when I spoke to Tiago Forte, the inventor of the Building a Second Brain system of personal knowledge management. 

In this episode, I want to focus on focus, and my guest is author and speaker Erik Qualman. In 2009 Erik wrote a hugely influential book predicting the rise of social media called Socianomics, and since then has written extensively on digital leadership. His most recent book is The Focus Project which highlights the problems humans have focusing in our hyper-connected world and explores some of the potential solutions that can help us.

In the interview, we discuss:

• The Focus Project

• Focusing on the big, not the busy

• Focus is hard in an unfocused world.

• The importance of systems and process

• Progress not perfection

• Saying no a lot

• The power of sleep

• Spotting patterns, time fencing and the 20/20/20 rule

• How can employers support focus?

• What does the future of work now look like

Listen to this podcast in Apple Podcasts.

As an end-of-year special, this week is productivity week on the podcast. 

With so much going on and so many competing pressures, I know that everyone listening will, at least at some point in 2022, have had challenges with focus and information overload. Talent Acquisition is evolving quickly, and managing attention and processing information are vital skills that aren't highlighted as much as they should be.

My first guest on productivity week is one of the world's leading personal knowledge management systems experts. Tiago Forte is the Founder of Forte Labs and the creator of the brilliant Building a Second Brain. BASB is a very effective knowledge and information management system I can personally vouch for as I used it to write my book "Digital Talent."

Tiago has created a popular online course and a book on Building a Second Brain, and in our discussion, he gives us an excellent insight into the system. 

In the interview, we discuss:

• The story behind BASB

• Are employers giving knowledge workers effect support around information overload?

• Personal Knowledge Management

• Shifting from top down to individual

• The key elements of BASB

• Capture, Organize, Distill, Express

• The role of technology

• How I reactivated ten years of lost Kindle highlights

• Taking the first steps

Listen to this podcast on Apple Podcasts.

The death of the resume has long been predicted. It is widely acknowledged that they are ineffective and prone to promoting bias, but alternative approaches have yet to achieve universal adoption. However, with many employers moving towards skills and competency-based hiring and technology continuing to drive rapid change in recruiting, are the days of the resume finally numbered?

My guest this week is Maya Huber, Co-Founder and CEO of the competencies-based sourcing platform TaTiO. Maya has a PHD in Job Analysis and some fascinating insights into practical ways of moving on from the resume and making hiring more efficient, inclusive and effective.

In the interview, we discuss:

• The ineffectiveness of resumes

• The danger of assessing just on words and stories

• Skills-based hiring versus competency-based hiring

• Testing performance in its context

• Reducing the administrative burden for recruiters

• Job simulation

• Job analysis

• The hiring outcomes of competency-based assessment

• What should companies expect from the future of work?

Listen to this podcast in Apple Podcasts.

Candidate’s model adds a human touch to talent acquisition by including personal referrals with each profile.

The pace of business change is continuing to accelerate. According to a recent McKinsey Global Survey, business leaders expect that by 2026, half of their companies' revenues will come from products, services, or businesses that haven't been invented yet. Innovation is critical for companies to survive and thrive. So how can employers ensure they have talent strategies in place to have the right skills to create and drive new ideas forward, and could innovation be the catalyst that accelerates skills-based hiring?

My guest this week is Mauro Porcini, PepsiCo's first ever Chief Design Officer and author of a new book on people-centric innovation. In the book, Mauro does a deep dive into the skills, culture, and philosophy companies need to innovate. It was brilliant to hear his views on what employers need to do to attract, retain and develop people with the diverse skills required for effective innovation.

In the interview, we discuss:

• The role of Chief Design Officer at Pepsico

• How business cultures have changed

• Designing the future with human-centric design

• The 24 skills needed for innovation and the importance of identifying and developing them in leaders

• Building a culture of innovation

• Process versus people

• The power of kindness, optimism, and curiosity

• The relationship between kindness and productivity

• Recognizing and recruiting innovators

• Redesigning the recruiting process

• What does the future look like?

Mauro's book - The Human Side of Innovation: The Power of People in Love with People

Listen to this podcast on Apple Podcasts.