The Big Themes:

• Employee experience and Skills Academies: The concept of employee experience has been buzzy for many years, but the focus is shifting from perks to career advancement, reskilling, and equitable pay.
• Tech as an enabler for change, not a leader of change: Transforming businesses, business models, and employee experiences should be driven by process and change management, with tech playing a supporting role.
• Big fish want to swim in small HR ponds: Leading HR vendors like Oracle, Workday, and SAP are starting to evolve their offerings to appeal to mid-market customers, in addition to their traditional huge enterprise clients.

The Big Quote: "Customers were giving a lot of grace to vendors for getting through, making do, being really creative, helping them out of really challenging situations... That was 2021. The year of grace is over."
 

Connect with Bonnie on LinkedIn or send a message via her Acceleration Economy Analyst page.

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