Managing the capabilities of an organization's workforce is challenging in the best of times, but the current upheaval created by AI technologies entering the workplace makes it all the more complex. The technologies that have put to work around this problem are many and varied and analyst Ethan Ray joins host Eric Hanselman to look at where we've come from and where we could be headed. There's a rush to determine if new technologies are making workers more productive and what skills are needed to leverage them. Both a recent S&P Global study and the HR Tech conference showed some trends that could be transforming working environments. Workforce intelligence approaches are looking to build a wholistic picture of knowledge, skills and ability of employees and then do skills matching and development planning.

As in other technology disciplines, a proliferation of tools has made many organizations' efforts at workforce management complicated. It's another place where many are considering integrated platforms that that can bring together HR, IT and financial teams to better understand the use of tools and resulting productivity. There are questions about what we can and what we should measure to truly understand efficiency and effectiveness. How can we understand what combination of skills and tools are generating the best financial outcomes? Better technology should hold the answer, but the path forward is not always clear.

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Credits:

• Host/Author: Eric Hanselman
• Guest: Ethan Ray
• Producer/Editor: Feranmi Adeoshun
• Published With Assistance From: Sophie Carr, Kyra Smith