Host George talks with Lara Clickner, VP of Customer Experience at Aeries  Software, about her path from K–12 counselor and principal to leading customer-focused work in education technology.

They explore a human-centered approach to data, the importance of relationships and reflection, supporting diverse student pathways, and how these values shape Airy’s work and conference keynote goals.

In this episode, host George Couros sits down with Lara Clickner, Vice President of Customer Experience at Aeries, to explore how human-centered leadership shapes meaningful use of data in K–12 education.

Lara shares her journey from school counselor and principal to leading customer experience work in education technology. The conversation focuses on building strong relationships, reflecting on practice, and ensuring student data serves people, not systems.

They discuss how Aeries supports diverse student pathways, why empathy and trust matter in SIS implementation, and how these values influence the vision behind the annual AeriesCon conference and its keynote themes.

Learn more about Aeries and their Student Information System here:

Explore AeriesCon, the Aeries user conference focused on connection, learning, and leadership:

This episode is ideal for district leaders, principals, counselors, edtech professionals, and anyone interested in ethical data use, customer-focused edtech, and future-ready school systems.

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📚 Books by George Couros:

Forward, Together:

https://a.co/d/99RGvl3

The Innovator's Mindset: https://www.amazon.com/dp/0986155497?ref=exp_gcouros_dp_vv_d

What Makes a Great Principal: https://www.amazon.com/dp/1948334739?tag=onamzgeorge0f-20

Because of a Teacher: https://www.amazon.com/dp/194833433X?ref=exp_gcouros_dp_vv_d

Because of a Teacher 2: https://www.amazon.com/dp/194833450X?tag=onamzgeorge0f-20

Innovate Inside the Box: https://www.amazon.com/dp/1948334127?ref=exp_gcouros_dp_vv_d

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