How do you define in your firm the concept of real time accounting? And is it really meaningful?

In this Humanise The Numbers discussion with Stefan Barrett of Bee Motion an accountancy firm in Stockport, you'll hear Stefan share his insights around what real-time accounting means to him and how he makes it valuable to his clients.

When on this episode page, please scroll down for the contact information forStefan and to find additional resources mentioned in the podcast.  

Where's the value in an accountant, having a strategy conversation with a client and then accountability conversations with clients?

Well, in this Humanise The Numbers podcast discussion with Hugh Steadman of C&H Steadman in Hemel Hempstead, you'll hear Hugh describe his views on how talking the historical reports from annual accounts is so last year and actually talking about the future is so where we need to be at as a profession.

Hugh also shares his stories of helping clients with outsourcing, strategy, recruitment and how a serious illness last year created a huge opportunity for his firm and allowed his team to step up in a way that has had a profound impact on the future of the firm.
 When on this episode page, please scroll down for the contact information for Hugh and to find additional resources mentioned in the podcast.  

What must it be like for the leadership team of an accountancy firm to be not a hundred percent confident, but seriously confident about the future stability of their firm.

You're about to hear from Suda Ratnam of 70 person, 11 partner firm Raffingers on the outskirts of London, share what they as a firm are doing to humanise the numbers in their firm based on their mentoring program for their team.

And also a quarterly review process with their team to ensure that everyone in the firm is on the track to progress, to be doing the best work they can do and to feel as though they're very much part of the progression of the firm.

So please, why not join me and Suda Ratnum at HumaniseTheNumbers.online for this podcast discussion that ultimately sees Raffingers invest in their people quite significantly, and fits very well with the message around 'If  you don't grow your people, you won't grow your practice'. But if you do grow your people, you will grow your practice fees, profits, capital value and cash. And also that sense of pride and enjoyment of running a humanised accountancy business.

When on this episode page, please scroll down for the contact information for Suda and to find additional resources mentioned in the podcast.  

What do you think it would be like to grow an accountancy firm from 30 people strong to 200 people strong 4 offices, 18 partners, and still retain the feel and culture of the family firm you were 30 years ago when there was 30 people in the firm.

Nathan Keeley from Carpenter Box down in Sussex, joins me on this HumaniseTheNumbers.Online podcast and shares in quite intimate detail, a number of the things they've done and things they're doing to ensure that they've got that sense of collaboration within the team and the sense of collaboration too, with their clients.

Yes, they’ve been using technology but also looking at every role in every department in its own merits and building KPIs that suit each individual and each department in its own merits. I think you'll find a huge amount of value in what Nathan has shared in this podcast. And I hope you'll join me at HumaniseTheNumbers.online

And please, if you get the opportunity to give me your feedback, it'd be great to hear from you.  When on this episode page, please scroll down for the contact information for Nathan and to find additional resources mentioned in the podcast.  

What one thing is the key to the future success of your accounting firm?

Don't you think actually it makes sense to get an outsider's perspective?

To answer that question, an outsider who absolutely loves the profession and has spent the last six years working with the profession I'm  joined by Zoe Lacey Cooper, the director head of events at Accountex the largest UK exhibition for the accounting profession.

Join me on this Humanise The Numbers podcast and hear Zoe sharing her insights and experiences that point to implementation as the one key thing.

How exactly do you build a stronger connection with each and every one of your team so that each and every one of them are more productive, generate a higher standard of work and ultimately deliver greater bottom line profits to you and your firm?

 On this HumaniseTheNumbers podcast discussion with Wayne Hockley from Anthony Russell, you'll hear Wayne describe in detail how they've moved their firm from a monthly rhythm for production workflow, to a weekly rhythm around production workflow.

 Plus how important it's been to drive more regular, daily, if not more than daily contact with each and every member of their team.

 That may sound inefficient but this approach by Wayne and Tony has delivered effective results and effective bottom line profits for their firm.
So why not join me on this podcast interview to hear the insights that Wayne has to share.
 When on this episode page, please scroll down for the contact information for Wayne and to find additional resources mentioned in the podcast.  

What would it be like knowing with absolute confidence in absolute certainty where you're taking your firm? What the vision of your firm is?

The goals that you've set for yourself.

Knowing with concrete certainty that you're going to get there.

In this discussion with Jo Drinkwater of Grant McKnight in the West Midlands, you'll see, hear, even feel Jo's confidence and certainty about the future of her business and her team and the work she's doing with her clients.

You'll get a sense of her zeal and enthusiasm and joy of running her relatively new business.

And hopefully be inspired by that energy and get something of real value from this discussion.

So please join me on this Humanise The Numbers podcast and meet Jo Drinkwater and feed off the enthusiasm and zeal she's got for the profession for her team and for her customers.

I hope you enjoy the podcast.  When on this episode page, please scroll down for the contact information for Jo and to find additional resources mentioned in the podcast.  

How come some accountants are really good at connecting with their business owner clients and other accountants are less good, less effective at building that personal connection with that business owner clients. 

On this podcast interview, you'll hear Luke Smith of Purpose -  this is part two of a two-part discussion I had with Luke recently. 

Myself and a bunch of other accountants actually grill Luke on this podcast and you'll hear Luke describe what it is his team are doing to ensure that there's a real connection in every year-end meeting between his team and his business owner clients.

So why not join me and a bunch of other accountants on this humanisethenumbers.online podcast and hear what Luke has got to say about how he and his team do great work to build that connection between his team and his clients.
When on this episode page, please scroll down for the contact information for Luke and to find additional resources mentioned in the podcast.  

How do you explain to clients the value behind you charging them in excess of 2% of the turnover of their business? 

And how do you explain that a million pound turnover business can and should, and willingly will pay you £20,000  or more per annum for the work that you do with them.

Well, on this podcast interview with Luke Smith of his firm Purpose, you'll hear Luke describe in detail what he says, what he does, how he says it,  and how he does it to earn the right. to charging an average fee across all of of clients in excess of £20,000. 

So why not join me on this humanisethenumbers.online podcast and hear what Luke has to say about how he does a brilliant of of working with these clients, but also demonstrating the value that his firm delivers to his clients. 

I hope you enjoy the podcast.  When on this episode page, please scroll down for the contact information for Luke and to find additional resources mentioned in the podcast. 

On  this Humanise The Numbers podcast interview I’m talking to Coral Tolley-Fletcher and Jonathan Vowles of JVCA - based in Cranfield -and I have a sneaking suspicion I ambushed Coral and Jonathan a little around their views of the value that they and their firm deliver to their clients. 

And we have what I believe is a valuable conversation about the two types of value, the two aspects of value or pay off as I like to call it.

One being the, functional, factual, financial payoff that your client's experience of working with your firm and the other being the emotional payoff, you know, that sense of reassurance and certainty and confidence that everything's all right in the world that clients get from working with you, their accountant.

So why not join me, Carol and Jonathan on this Humanise The Numbers podcast at Humanisethenumbers.online and see what you make of those two elements of payoff or value functional and emotional. And hopefully you'll derive, get some value and take some action on the back of making more of the opportunity to talk value in two different ways with your clients.
When on this episode page, please scroll down for the contact information for Jonathan and Coral and to find additional resources mentioned in the podcast.