How exactly do you build a stronger connection with each and every one of your team so that each and every one of them are more productive, generate a higher standard of work and ultimately deliver greater bottom line profits to you and your firm?

 On this HumaniseTheNumbers podcast discussion with Wayne Hockley from Anthony Russell, you'll hear Wayne describe in detail how they've moved their firm from a monthly rhythm for production workflow, to a weekly rhythm around production workflow.

 Plus how important it's been to drive more regular, daily, if not more than daily contact with each and every member of their team.

 That may sound inefficient but this approach by Wayne and Tony has delivered effective results and effective bottom line profits for their firm.
So why not join me on this podcast interview to hear the insights that Wayne has to share.
 When on this episode page, please scroll down for the contact information for Wayne and to find additional resources mentioned in the podcast.  

What would it be like knowing with absolute confidence in absolute certainty where you're taking your firm? What the vision of your firm is?

The goals that you've set for yourself.

Knowing with concrete certainty that you're going to get there.

In this discussion with Jo Drinkwater of Grant McKnight in the West Midlands, you'll see, hear, even feel Jo's confidence and certainty about the future of her business and her team and the work she's doing with her clients.

You'll get a sense of her zeal and enthusiasm and joy of running her relatively new business.

And hopefully be inspired by that energy and get something of real value from this discussion.

So please join me on this Humanise The Numbers podcast and meet Jo Drinkwater and feed off the enthusiasm and zeal she's got for the profession for her team and for her customers.

I hope you enjoy the podcast.  When on this episode page, please scroll down for the contact information for Jo and to find additional resources mentioned in the podcast.  

How come some accountants are really good at connecting with their business owner clients and other accountants are less good, less effective at building that personal connection with that business owner clients. 

On this podcast interview, you'll hear Luke Smith of Purpose -  this is part two of a two-part discussion I had with Luke recently. 

Myself and a bunch of other accountants actually grill Luke on this podcast and you'll hear Luke describe what it is his team are doing to ensure that there's a real connection in every year-end meeting between his team and his business owner clients.

So why not join me and a bunch of other accountants on this humanisethenumbers.online podcast and hear what Luke has got to say about how he and his team do great work to build that connection between his team and his clients.
When on this episode page, please scroll down for the contact information for Luke and to find additional resources mentioned in the podcast.  

How do you explain to clients the value behind you charging them in excess of 2% of the turnover of their business? 

And how do you explain that a million pound turnover business can and should, and willingly will pay you £20,000  or more per annum for the work that you do with them.

Well, on this podcast interview with Luke Smith of his firm Purpose, you'll hear Luke describe in detail what he says, what he does, how he says it,  and how he does it to earn the right. to charging an average fee across all of of clients in excess of £20,000. 

So why not join me on this humanisethenumbers.online podcast and hear what Luke has to say about how he does a brilliant of of working with these clients, but also demonstrating the value that his firm delivers to his clients. 

I hope you enjoy the podcast.  When on this episode page, please scroll down for the contact information for Luke and to find additional resources mentioned in the podcast. 

On  this Humanise The Numbers podcast interview I’m talking to Coral Tolley-Fletcher and Jonathan Vowles of JVCA - based in Cranfield -and I have a sneaking suspicion I ambushed Coral and Jonathan a little around their views of the value that they and their firm deliver to their clients. 

And we have what I believe is a valuable conversation about the two types of value, the two aspects of value or pay off as I like to call it.

One being the, functional, factual, financial payoff that your client's experience of working with your firm and the other being the emotional payoff, you know, that sense of reassurance and certainty and confidence that everything's all right in the world that clients get from working with you, their accountant.

So why not join me, Carol and Jonathan on this Humanise The Numbers podcast at Humanisethenumbers.online and see what you make of those two elements of payoff or value functional and emotional. And hopefully you'll derive, get some value and take some action on the back of making more of the opportunity to talk value in two different ways with your clients.
When on this episode page, please scroll down for the contact information for Jonathan and Coral and to find additional resources mentioned in the podcast. 

How would one of your favorite business owner clients feel if they were approached by another accountancy firm that was genuinely wholeheartedly committed to building a better future for them and their business.

I've just interviewed that accountancy firm they're called Wood and Disney.

I've interviewed Brendon Howlett one of the owner directors of Wood and Disney. 
And he shared what's behind the firm's corporate focus...

Building Better Futures, which...

 I'm fairly certain applies to the team, just as much as it applies to the clients and Brendon shares some insight, some knowledge around what and how they make the most of that central purpose, how it influences their conversations with their clients and the impact that has on client loyalty and the ability of that central purpose.

That commitment to building better futures brings them new clients, especially given the challenges we've had in recent months with the coronavirus issues and so forth.

So tune in here at humanisethenumbers.online and you'll be able to access the podcast interview between Brendon and I, as well as a handful of other podcast interviews. 

And, when you've had a chance to listen to it's about 30 minutes with Brendon, I'd really appreciate you dropping me a line. Let me know what you thought and what you've got out of that podcast interview. 

Hope you enjoy it.  When on this episode page, please scroll down for the contact information for Brendon and to find additional resources mentioned in the podcast. 

Have you ever wondered how to get more production out of your production team?

What I mean by that is have you ever wondered how to better help your production team turn out more sets of accounts, more VAT returns, more management accounts in any given time, even if they're working remotely part of the time, or maybe even if they're working remotely all of the time.

In this podcast interview I'm talking with Kat Wellum Kent of multi-partner multi-office firm Monahans down in the Southwest of the UK and Kat with her 45-strong production team have started a number of initiatives to do just that.

 I really liked the buddy system that Kat talks about on the podcast, as well as the different career paths she creates depending on the natural preferences, natural tendencies, natural skills and personalities that go with her team.

So why not join me at humanisethenumbers.online and listen to this podcast with Kat Wellum Kent and you'll get a real insight into the great work Kats doing within Monahans.
When on this episode page, please scroll down for the contact information for Kats and to find additional resources mentioned in the podcast. 

In this podcast you'll hear how Mark and his team take seriously, deadly seriously, the five behavioral values they hold true in their firm.

It's impressive for one core reason.

Mark and his team have worked remotely for years. It's not just something that they've created over the recent months thanks to the pandemic.

They worked remotely for a long time. They've got this tight knit coalesced, highly motivated team, partly because they genuinely wholeheartedly live the five behavioral values and Mark shares, what and how they do that on this podcast interview..

There's also one other thing that stands out well in the interview and the discussion with Mark.

His team's commitment to the weekly rhythm so there's 52 opportunities a year to be successful.  Not 12 (if you're rolling a monthly rhythm).

So why not dive into that interview? And you'll be able to access Mark talking in detail about the what and the hows and the why's around Telford accountants.

Hope you enjoy this Humanise The Numbers podcast.
When on this episode page, please scroll down for the contact information for Mark and to find additional resources mentioned in the podcast. 

Because both Will and Peter are leading high-growth digital accountancy practices it's enlightening to listen to what they have to say!

In this discussion Peter and Will share their insights, key skills and structures that support the growth of their firms, the development of their people and the very strong relationships they have with their clients.

The discussion starts on the topic of book keeping but soon morphs into an even more important debate about client relationship work, team skills development and more.
Listen to this Humanise The Numbers podcast here.
When on this episode page, please scroll down for the contact information for Will and Peter and to find additional resources mentioned in the podcast.