Humanize IT

It is the season!

It is almost cliche but IT departments exist in silos.  We see everyone not technical as outsiders. What if...we treated them like teammates with value to add to the conversation?  What if we brought them in and sought their advice?  A lot of cool things that is what will happen.  Stay tuned to this episode to learn more about how to create dynamic teams that are inclusive and take your solutions to the next level. 

Be a fly on the wall and join  Vonahi, AlertOps  as we discuss IT Nation 2022 highlights.  Also guest star appearances from Tom Lawrence and Elizabeth Copland!  Amazing discussion, massive margaritas, Guacamole is made fresh and a really fun environment all around!

Following formulas is easy, however, there is no replacement for Genuine Authenticity when dealing with clients.  Listen to learn more!

Last week we talked about what MSPs are doing wrong when it comes to compliance. Now, we are discussing the bountiful benefits that can come when compliance is prioritized.

People process technology. Getting all the right people in place can be a struggle, but partnering with compliance experts will help to bring forward the compliance regulations that your clients need. These compliance organizations are able to walk you and your client through an evaluation process that will help the client to better understand where they stand. They’ll know where your client is doing well and where they’re struggling, which is beneficial to you as an MSP; you can build project work out of the areas where they need help.

This week, we’re talking about why engineers should care about compliance. To understand, it helps to really know what compliance is. Essentially, it is adhering to some standard. In the technology world, there are Risk Management Frameworks (RMFs) that are used as a compliance standard to adhere to. You could compare it to quality control, or the referee of cybersecurity. This “referee” is helping guide you through the rules that you and the client should adhere to in order to avoid the ramifications and consequences that could follow.

Tune in to the first episode of this two-part series on compliance!

So now you know why your clients are avoiding meetings,  in this episode we walk you though how to get them to join!

A common complaint we hear from MSPs is "Clients don't attend meetings".  In reality...they are going to meetings, they are just avoiding yours.  In this episode learn why.

Communication is so much more than just words.  Sometimes we need to be physically present to be understood and make an honest connection.

It is finally here the Ultimate MSP Podcast Crossover! Listen in on an action-packed episode as skip and friends discuss an amazing series of topics!