In this episode of In-Ear Insights, Katie and Chris talk about personalization and customization of content. In an era when privacy regulations are throttling data marketers can obtain and the media environment is in total chaos, how do we still manage to customize and personalize?
In order to customize your content without data about people, you need to be willing to talk to people and collect feedback about their likes, dislikes, and needs. This takes time and effort, but it is the only way to truly personalize content for your audience.
1. Companies need to prioritize collecting customer data in order to personalize content effectively. 2. Behavioral data can be used to identify which pages nudge people towards conversion the most. 3. Asking people directly is always the best way to get data about how to personalize content.
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