Microsoft’s Issa Khoury talks to Louella about the evolution of printing in a hybrid work environment, focusing on Microsoft Universal Print. They discuss the importance of security, sustainability, and the integration of AI in modern print workflows. They track the transition from traditional on-premise print management to cloud-based solutions, emphasising the need for print industry organisations to adapt to changing customer demands and technology advances.

🌐 Find out more about Microsoft Universal Print: https://aka.ms/UniversalPrint

🌐 Learn more about Quocirca at www.quocirca.com

🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/

🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca

This series is in collaboration with Microsoft Universal Print. Learn more at: https://aka.ms/UniversalPrint

Timestamps:

00:00 - Introduction

02:49 - Microsoft Universal Print: A core component of modern workplaces

06:09 - Security in hybrid work environments

08:55 - Sustainability and print volume reduction

12:00 - AI and intelligent workflows in printing

14:58 - Windows Protected Print (WPP) and future roadmaps

18:04 - The business value of modernising print solutions

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As Konica Minolta marks the twentieth anniversary of the launch of bizhub technology, Olaf Lorenz joins Louella Fernandes to reflect on the shifts that have taken place since its inception. They discuss the move from traditional output devices to integrated input devices that support digitisation and AI workflows. Sustainability challenges, customer priorities, and the future of print in a digital world are also discussed.

🌐 Learn more about Konica Minolta bizhub technology at https://www.konicaminolta.eu/eu-en/bizhub-i-series/20-years-of-rethinking-the-workplace

🌐 Learn more about Quocirca at www.quocirca.com

🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/

🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca

This series is in collaboration with Microsoft Universal Print. Learn more at: https://aka.ms/UniversalPrint

Timestamps:

00:00 - Introduction

03:05 - The shift from output to input devices

06:05 - Sustainability and customer challenges

08:56 - Digitisation and security concerns

11:57 - AI integration and future plans

14:49 - Sustainability goals and circular economy

18:02 - Remote services and efficiency

20:53 - The future of print and data utilisation

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In this episode, MyQ’s Head of Business Consultancy Mark Asbridge talks to Louella Fernandes about the evolving print industry landscape, focusing on personalisation and customisation, MyQ’s successful growth and future strategies, and the impact of cloud technology. They discuss the differences in cloud adoption between SMBs and enterprises, post-pandemic print volumes, and the integration of AI in scanning workflows. Mark highlights MyQ’s unique market position and sustainability commitment.

🌐 Learn more about MyQ at www.myq-solution.com/

🌐 Learn more about Quocirca at www.quocirca.com

🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/

🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca

This series is in collaboration with Microsoft Universal Print. Learn more at: https://aka.ms/UniversalPrint

Timestamps:

00:00 - Introduction

02:05 - MyQ’s growth and market positioning

03:58 - On-premise vs Cloud adoption

08:14 - Enterprise vs SMB Cloud strategies

09:53 - Print volume trends post-pandemic

12:07 - Integration with Microsoft Universal Print

15:01 - AI in scanning workflows

19:00 - Future of print management solutions

21:58 - Key differentiators of MyQ

24:59 - Sustainability and ESG in print management

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Nathan Thomas and Paul Birkett of Ricoh join Louella Fernandes to discuss the challenges and opportunities of modern workplace transformation. They explore the evolving concept of workplace experience, the integration of technology, the importance of sustainability, and the role of data in optimising workplace environments.

Nathan and Paul highlight Ricoh’s innovative approaches to developing office spaces that foster collaboration and enhance employee engagement.

🌐 Discover Ricoh Europe’s workplace experience solutions at https://www.ricoh-europe.com/business-solutions/workplace-experience/

🌐 Learn more about Quocirca at www.quocirca.com

🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/

🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca

This series is in collaboration with Microsoft Universal Print. Learn more at: https://aka.ms/UniversalPrint

Timestamps:

00:00 - Introduction

03:05 - Understanding the concept of “workplace experience”

06:10 - The role of technology in modern workspaces

09:10 - Creating compelling office environments

12:14 - Sustainability and ESG in the workplace

15:07 - Data-driven insights for workplace optimisation

17:56 - Ricoh’s implementation of technology

20:52 - The future of workplace experience.

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In this episode of In the Spotlight with Quocirca, Mark Kouwenberg of MPS Monitor and Richard Barfield of Zebra Technologies join Louella Fernandes to explore the growing opportunities for label printing in managed print services (MPS).

They explain the boom in demand for label printing driven by ecommerce growth and the opportunity for MPS providers to replace often outdated incumbent devices with more secure, resilient devices.

With label printing in a growth phase, Mark and Richard explain how the collaboration between MPS Monitor and Zebra can help MPS providers unlock new and profitable revenue streams.

🌐 Find out more about MPS Monitor: https://www.mpsmonitor.com/

🌐 Learn more about Quocirca at www.quocirca.com

🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/

🎬 Subscribe to our YouTube channel https://www.youtube.com/@Quocirca

This series is in collaboartion with Microsoft Universal Print. Learn more at: https://aka.ms/UniversalPrint

Timestamps:

00:00 - Introduction

08:48 - Understanding Thermal Printing Technology

16:31 - Challenges in Managing Label Printers

23:52 - Commercial Opportunities for MPS Providers

30:06 - Future Strategies for MPS Monitor and Zebra

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In this episode of In the Spotlight with Quocirca, Louella Fernandes discusses the enduring role of print in the modern workplace, particularly in the context of hybrid work environments.

She is joined by Mike Reynolds and Ben Roberts from Tungsten Automation to explore the challenges organisations face with legacy print infrastructures, the importance of securing print environments, and the benefits of adopting cloud-based solutions like Printix.

The conversation highlights the impact of AI on print management and emphasises the importance of integrating print solutions into broader digital transformation strategies to avoid pitfalls and enhance productivity.

🌐 Discover more about Tungsten Automation: https://www.tungstenautomation.com/

🌐 Learn more about Quocirca at www.quocirca.com

🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/

🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca

This series is in collaboration with Microsoft Universal Print. Learn more at: https://aka.ms/UniversalPrint

Timestamps:

00:00 - Introduction

02:55 - Understanding Hybrid Work and Print Security

06:02 - Navigating Legacy Print Infrastructure Challenges

08:48 - The Role of Cloud Solutions in Modern Printing

11:51 - Selecting the Right Hybrid Print Solution

14:57 - AI Innovations in Print Management

17:47 - Future Trends in Print and Capture Technology

21:05 - The Case for Modernizing Print Environments

23:50 - Real-World Impacts of Print Security Issues

26:50 - The Future of Print with AI and Cloud Solutions

30:14 - Final Thoughts on Print Management Strategies

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In this episode, Louella Fernandes speaks with Jim La Roe, CEO of Symphion, about the critical importance of print fleet cybersecurity and the company’s innovative offering of print fleet cybersecurity-as-a-service.

They discuss the common, but often-overlooked vulnerabilities associated with printer endpoints and how print security has evolved along a proprietary path, as well as the challenges large enterprises face in maintaining and monitoring print security.

Jim shares how Symphion addresses these challenges with its cost-effective vendor-agnostic software and service model that hardens the existing fleet and includes ongoing security management. Jim and Louella discuss the implications of Symphion’s print solution for the wider IoT market.

🌐 Discover more about Symphion: https://symphion.com/

🌐 Learn more about Quocirca at www.quocirca.com

🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/

🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca

This series is in collaboration with Microsoft Universal Print. Learn more at: https://www.microsoft.com/en-gb/microsoft-365/windows/universal-print

Timestamps:

00:00 - Introduction

03:00 - The Evolution of Print Fleet Cybersecurity

05:57 - Vendor Agnostic Solutions in Print Security

09:12 - Symfion's Comprehensive Cybersecurity Approach

12:12 - Cost Considerations in Print Security

15:07 - Addressing Legacy Systems in Print Security

17:56 - Human Factors in Cybersecurity Risks

20:53 - Common Misconceptions in Print Security

23:59 - The Future of Print Security and IoT

27:13 - Conclusion and Next Steps

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In this episode, Louella Fernandes speaks with Jordan Darragh, CEO of PrintReleaf, about the role of carbon offsetting in the print industry. They discuss the journey of PrintReleaf, the significance of understanding print-related carbon footprints, and the challenges of navigating sustainability conversations. The discussion also highlights the differences between verified and certified carbon offsets, the demand for transparency, and the growing role of solutions for commercial printing in their business model. Finally, they explore future directions for PrintReleaf, including potential expansions into e-commerce.

🌐 Discover more about PrintReleaf: https://printreleaf.com/

🌐 Learn more about Quocirca at www.quocirca.com

🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/

🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca

This series is in collaboration with Microsoft Universal Print. Learn more at: https://www.microsoft.com/en-gb/microsoft-365/windows/universal-print

Timestamps:

00:00 - Introduction

02:08 - The Birth of PrintReleaf

03:56 - Understanding Carbon Offsetting

05:52 - The Impact of Paper in Carbon Footprint

09:02 - Verified vs. Certified Carbon Offsets

12:00 - Transparency in Carbon Offsetting

15:07 - Demand for Carbon Offsetting Solutions

18:02 - The Shift to Supporting Commercial Printing Organisations

20:53 - Future Directions for PrintReleaf

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In this episode of In the Spotlight, Louella Fernandes speaks with Quentyn Taylor from Canon Europe about the evolving cybersecurity landscape. They discuss the impact of AI on both attackers and defenders, common misconceptions in information security, and the challenges faced by IT teams – including addressing vulnerabilities in the often-overlooked print network. Taylor emphasises the importance of visibility, monitoring, and multi-factor authentication, while also addressing the future implications of AI and quantum computing. The conversation concludes with key recommendations for organisations to enhance their cybersecurity posture and prepare for inevitable incidents.

🌐 Discover Canon Europe's information security expertise https://www.canon-europe.com/business/solutions/security/

🌐 Learn more about Quocirca at www.quocirca.com

🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/

🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca

This series is in collaboration with Microsoft Universal Print. Learn more at: https://www.microsoft.com/en-gb/microsoft-365/windows/universal-print

00:00 - Introduction

02:47 The Role of AI in Cybersecurity

06:04 Common Misconceptions in Information Security

08:58 Challenges Facing IT Teams

11:53 The Importance of Visibility and Monitoring

14:49 Multi-Factor Authentication and Zero Trust

18:11 Canon's Approach to Security

20:53 The Future of Cybersecurity: AI and Quantum Computing

23:49 Key Recommendations for Organisations

29:52 Preparing for the Inevitable: Incident Response

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In this episode of In the Spotlight with Quocirca, John Bruno, COO of Xerox, discusses the strategic acquisition of Lexmark as part of Xerox’s reinvention strategy.

The conversation covers the rationale behind the acquisition, the importance of strengthening Xerox’s core print business – and how Lexmark’s portfolio of products and services fits in – and the integration of IT services and digital solutions. John emphasises the company’s commitment to listening to client needs and adapting to the changing environment of the print industry.

Find out more about Xerox at www.xerox.com

Find out more about Xerox's acquisition of Lexmark: https://www.news.xerox.com/news/xerox-to-acquire-lexmark

Learn more about Quocirca at www.quocirca.com

Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/

Subscribe to our YouTube channel https://www.youtube.com/@Quocirca

Timestamps:

00:00 - Introduction to Xerox's Reinvention Strategy

03:04 - The Lexmark Acquisition: Timing and Rationale

05:45 - Strengthening the Core Print Business

09:01 - Navigating Channel Integration Post-Acquisition

11:46 - Expanding IT Services and Digital Solutions

14:53 - Conclusion: Listening to Client Needs and Future Growth

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