Dr. Jay Parkinson is a pediatrician and founder who’s been reinventing healthcare from the outside in for nearly two decades. From launching one of the first tech-enabled house call services in Brooklyn to pioneering virtual primary care with Sherpaa, Jay has always believed that doctors can design better systems. Now he’s back with Automate Clinic, a new venture training physicians to fine-tune clinical AI models with real-world judgment and insight.

In this episode of How I Doctor, Dr. Graham Walker talks with Jay about bucking the traditional medical career path, designing more human-centered systems, and what most startups (and health systems) still don’t get about primary care. They also dive into Jay’s new work building AI you can actually trust, and why the doctors best positioned to shape its future are the ones curious enough to break stuff and ask better questions. If you’ve ever wanted more freedom, more creativity, or more control in medicine then this one’s for you.

What You’ll Learn in This Episode:

• Why Jay bet on the iPhone, and not the EMR, as the future of medicine
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• What healthcare can learn from previous startups like Uber and Google
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• Why most doctor visits don’t need to happen in person and how to rethink the “front door” of care
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• How AI can surface consensus, not just “the right answer” and why that’s so powerful in medicine
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• Why design is a form of protest, and every patient deserves a more beautiful experience
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