Episode 154

Every other Thursday, we give our listeners a glimpse into the inner workings of our business with our new “Inside Buildertrend” series on “The Building Code.” What are our teams working on? What features are coming up, and how will they benefit our users? What data and research are being collected behind the scenes? Tune in as we take a look inside Buildertrend.

How is Buildertrend impacting the future of payments in the construction industry?

On today’s episode of “Inside Buildertrend,” Trevor Pillen, payment operations specialist, is chatting with Zach and Charley about the significance of online payments.

Tune in to hear more about how our Financial Services team is working to change the way the construction industry gets paid. Learn more about why the future of getting paid is digital.

What are the key takeaways?

• How is Buildertrend changing the way the industry gets paid?: In the construction industry, checks have historically been the preferred method of payment. So, our goal as a tech company is to show business owners the value of using ACH and credit cards. There are many advantages to accepting these methods of payment – and one of them is timeliness. Time is money in construction, and getting paid via check takes a lot longer.

• What are some key benefits of online payments?: One of the biggest benefits of online payments is time. The average turnaround time for a check is 20 to 25 days. Whereas with digital payments like ACH and credit card, it’s closer to 10 to 12 days, if not less. Another benefit is the ability to streamline getting paid by accepting online payments quicker, which will help solve cash flow issues.

• Why is accepting online payments better for business?: Today, many construction professionals are limiting the way homeowners pay for their projects. By widening the funnel, clients can pay the way they want, and contractors get a wider range of jobs to choose from. Offering flexible payment options is a good business practice, and there really are no downfalls.

Why is this cool for Buildertrend users?

Buildertrend Payment Processing is integrated with the Customer Portal feature, which allows homeowners to make digital payments directly through the platform. Builders have the option to accept ACH and/or credit card payments within their Buildertrend account.

LINKS AND MORE

How to get started with Buildertrend Online Payments:

https://helpcenter.buildertrend.net/en/?q=payment+processing

Related content:

Check out the last “Inside Buildertrend” episode to hear about how our Customer Experience team is connecting the dots between the voice of the customer and Buildertrend’s internal departments by answering questions like: What support do our customers need from us? What are they expecting from us from marketing? What do they need our product to do to support their business needs?

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