Insurance Gone Wild

Insurance Gone Wild

By Insurance Gone WildSociety & CultureBusinessCareers
Download on the App Store

Insurance Gone Wild episodes

  • Your Insurance Claim Isn’t a Mystery Novel (But Sometimes It’s Close)

    Ever get an insurance story from a “friend of a friend” and it somehow ends with “and then they didn’t pay”? Dennis and Stephanie unpack what a bad day in insurance really looks like—when it’s just the telephone game, when it’s actually the carrier being… the carrier, and when you find out the “life insurance policy” is actually a life insurance… not-a-thing.

    Also: alien abduction insurance is real, apparently goldfish surgery is real, and Dennis once paid $100 for a $7 rat to receive what can only be described as boutique medical care.

    Plus, they get into why “cheap” coverage can be wildly expensive later, why higher liability limits make your insurance company suddenly develop motivation, and how one claim can turn into a whole bad year if you’re underinsured.

    Chapters
    00:00 - Welcome to Insurance Gone Wild… and apparently “hair”
    00:23 - “Who is she?”: marriage, mystery hairs, and poor Brian
    01:16 - What’s a “worst day in insurance” really look like?
    02:14 - The telephone game: why claim stories never add up
    03:34 - “Company X” and the roof claim fight you can set your watch to
    04:32 - Plot twist: Company X actually pays a roof claim (everyone panics)
    06:38 - Agents begging carriers: just do the right thing
    07:23 - “Company Y” and the reputation faceplant (lawsuit talk)
    08:19 - The “don’t pay claims” playbook and why cheap is… cheap
    09:10 - Landlords vs. homeowners: who can afford to gamble?
    10:28 - The $100 x 15 rental homes math moment
    11:26 - The gut-punch call: “We had a death… what life policy do they have?”
    12:57 - How much life insurance is enough (and why “some” beats “none”)
    14:50 - Emotional whiplash: alien abduction is the next step, obviously
    15:28 - Yes, alien abduction insurance is real (and the probing logistics)
    17:32 - Pet insurance gets unhinged: goldfish surgery + Dennis’ rat IV saga
    20:14 - The rat dies anyway (because of course it does)
    22:48 - A million-dollar mustache: the barber’s worst nightmare
    23:51 - Celebrity body-part insurance and what it actually covers
    26:13 - Insuring lottery numbers?? Make it make sense
    27:20 - Fraud corner: “I lost my car in my own garage”
    28:44 - UK farmer insures cows for alien impregnation (sure, why not)
    29:32 - Claims are like seeing a cop: even when you did nothing, you panic
    32:27 - Why making a claim is just… a pain
    32:59 - Lawsuits, state minimum limits, and why the company writes the check fast
    34:35 - Why higher liability limits = the company fights harder (for themselves)
    35:55 - Real talk: affordability, teen drivers, and why people drop limits
    36:24 - Umbrella coverage + “don’t screw up, pal”
    36:55 - Underinsured: turning a bad day into a bad year
    37:02 - How to reach the show + “listen to what I’m trying to say” outro

    Facebook: https://www.facebook.com/InsuranceGoneWild

    Get a Quote!

    Panatela Group: https://panatelagroup.com/
    Call: 817-753-0093

    39 min
  • Call Your Agent, Not the 800 Number (and Stop Slipping on Aisle 12)

    Dennis and Stephanie are back, slightly feral from life and over-caffeinated, to talk about everyone’s favorite topic: insurance claims and the chaos gremlins who come with them.

    In this episode they drag busted water heaters, confused adjusters who don’t seem to know the actual policy, subs who cut clearly marked gas lines, and people who magically “discover” five extra passengers after a fender bender. They break down why you should call your agent before you mash that 800 number, why you have to mitigate damage (yes, you were right to dry your house out), how diminished value on your car really works, and why people suddenly find their inner actor the minute money is mentioned.

    They also get into group health freak-outs, slip-and-fall frequent flyers, and one “imbibing” former client who absolutely proved why you should just tell your agent the truth the first time.

    If you’ve ever stared at a mess and thought, “Is this a claim or just a Tuesday?” — this one’s for you.

    Chapters

    0:00 – Cold Open & Name Butchering

    1:25 – Texas Fall, Coffee, and Catching Our Breath
    1:37 – The Busted Water Heater & The ‘You Shouldn’t Have Done That’ Adjuster
    3:13 – Where Have All the Good Adjusters Gone?
    6:02 – When Your Agent Shows Up to the Adjuster Meeting
    7:40 – Before You Call the 800 Number… Call Your Agent
    8:42 – Gas Line, Subcontractor, and “Please Breathe”
    11:18 – Group Health Panic: “I’m Going to Get Dropped!”
    13:50 – Car Accident 101 & Diminished Value
    17:18 – Cones, Closed Lanes & “Yeah… You’re Still at Fault”
    21:29 – Take Pictures, Take Video, Trust No One After Money Enters the Chat
    23:52 – Greed, Fender Benders & Professional Claimants
    26:34 – If You’re Afraid to Call Your Agent… Get a New Agent
    28:17 – The “Imbibing” Former Client & Why You Shouldn’t Lie
    30:56 – Final Takeaway: Call Us Before You Freak Out

    33 min
  • From Pilgrims to Pirates to Poultry: The Real Thanksgiving Story

    Welcome to the Thanksgiving episode of Insurance Gone Wild — the only show bold enough to connect the Pilgrims, Lloyd’s of London, deep-fried poultry explosions, and Uncle Ron slipping on gravy like it’s Mario Kart.

    Dennis brings the history (and weirdly, pirates), Stephanie brings the sarcasm and public safety warnings (mostly required), and together they walk you through why Thanksgiving is basically a disaster waiting to be financially protected.

    From frozen-turkey missiles to flaming grills, bad Uber drivers, holiday alcohol confidence, burnt lawns, broken teeth, and the Great Snowpocalypse of 2021 — this episode proves one undeniable fact: the holidays are fun until somebody files a claim.

    Grab a plate, grab your policy, and maybe don’t fry anything indoors.

    ⏱️ CHAPTERS

    0:00 — Welcome to Holiday Chaos

    Dennis and Stephanie kick off with questionable energy, mild confusion, and zero alcohol. Allegedly.

    0:47 — History No One Asked For

    Dennis explains the origin of insurance using pilgrims, pirates, and very patient listeners.

    4:50 — Stephanie Regrets Her Career Choices

    A live internal monologue accidentally leaks out.

    9:09 — Pirates Still Exist, Apparently

    And somehow this matters to your Thanksgiving.

    9:40 — Deep-Frying: The Annual Homeowners’ Deductible Lottery

    Also known as: “Is that turkey frozen?” … “Eh, probably fine.”

    11:41 — When Holiday Spirit Means Injury

    Burned grills, airborne turkeys, broken windows, and suspiciously quick insurance calls.

    12:48 — The Drunk Driving Gauntlet

    Featuring the world’s least qualified Uber driver and Stephanie’s rising blood pressure.

    15:21 — Slippery Gravy & Slipperier Family Dynamics

    Liability meets side-eye across the dining table.

    16:23 — When the Dog Eats Dinner First

    A Great Dane vs a pork loin: spoiler, the dog won.

    17:40 — Backyard Football & Broken Fences

    Turkey Bowl: A proud American tradition of avoidable claims.

    19:57 — Kitchen Fire? Outdoor Fire? All Fires Welcome.

    Bonus content: "Deep frying inside is not a personality."

    20:45 — Snowmageddon PTSD

    Stephanie tries to bring a fire pit indoors. Everyone survives. Barely.

    24:10 — The Rare Case of Responsible Thinking

    Kerosene heaters, firewood, and no frozen pipes. A holiday miracle.

    25:16 — Insurance Companies vs. The Ice Age

    Everyone was angry, cold, and Googling "pipe bursts — now what?"

    26:13 — Holiday Brains: Scientific Fact™

    From Nov 1 to Dec 31: joy, chaos, and questionable judgment skyrocket.

    27:18 — Final Thoughts: Try Not to Burn Anything Down

    Because your deductible should never be the most expensive part of Thanksgiving.

    Want your own chaos story featured?

    📞 817-753-0093

    Happy Thanksgiving—may your turkey be thawed and your insurance active.

    28 min
  • So… Is This Even Insurance?

    Dennis rolls into the studio smelling slightly like the outdoors and questionable life choices, while Stephanie immediately reminds him she is not, under any circumstances, a “camping person.” After a brief detour through glow sticks, freezing tents, and childhood trauma involving nature, the two dive into a wild but shockingly practical topic: health sharing plans.


    Are they insurance? (No.)
    Do they act like insurance? (Kind of.)
    Can they save people thousands and make hospitals rethink their billing nonsense? (Oh… absolutely.)


    From $180,000 hospital bills cut down to $53,000 to the infamous duplicate billing game, Dennis and Stephanie break down how health sharing works, who it’s good for, who should run far away, and how businesses can add it as a cheaper option without ticking off the Affordable Care Act police.


    Whether you’re trying to save money, trying to understand the disaster that is American billing codes, or just here for Stephanie roasting Dennis for smelling like camping — this episode is for you.


    For More Information: 
    https://www1.impacthealthsharing.com/?referral_id=04500801


    ⏱️ CHAPTERS
    00:00 — Dennis smells like camping and Stephanie hates nature
    05:28 — Glow sticks, tents, and why bugs ruin everything
    08:48 — Wait… what even IS health sharing?
    10:27 — Billing without chaos? Sounds fake.
    11:17 — “This isn’t insurance.” (Cue dramatic music.)
    17:59 — Who qualifies and who definitely shouldn’t
    27:05 — The $180,000 hospital bill story
    31:43 — When the deductible hits…and then stops hitting
    37:07 — Should YOU switch? (Spoiler: maybe)
    40:26 — How to ask questions without making Stephanie cry


    Facebook: https://www.facebook.com/InsuranceGoneWild

    Get a Quote!

    Panatela Group: https://panatelagroup.com/
    Call: 817-753-0093

    41 min
  • When Smart People Get Dumb Insurance

    It’s open enrollment chaos and Dennis and Stephanie are in rare form—part parenting therapy (“kids = feral”), part insurance intervention. They roast the industry’s favorite hobby—feelings masquerading as facts—then walk through why “coverage vs. cost” isn’t a slogan, it’s survival. Restaurants learn why a sewer backup can be a $20k cleanup, GCs learn “products-completed” isn’t optional, and everyone learns how to handle the classic “tree limb smashed my tenant’s car” drama without turning a question into a claim. Come for the sarcasm, stay for the free advice your broker should’ve given you.

    Chapters

    00:00:00 – Feral Season: Kids, cameras, and chaos

    00:02:06 – Veterans event takeaway: smart people, wrong insurance
    00:03:13 – Feelings vs. facts (HR edition)
    00:06:09 – “You don’t know what you don’t know” (and that’s pricey)
    00:08:14 – The mantra: Coverage over cost
    00:09:17 – Wing shop, big mop: the $20k sewer-backup story
    00:12:22 – Environmental “uh-ohs” and greasy what-ifs
    00:13:30 – How much to add backup coverage? (Math that actually maths)
    00:16:16 – When agents say “no”: drawing the line on bad risk
    00:17:12 – Dear builders: products-completed is not a suggestion
    00:18:27 – Why carriers ghost risk-takers (defense bills say hi)
    00:22:26 – Order-taker vs. advisor: interviewing your agent (and vice versa)
    00:25:08 – Tree limb vs. tenant’s car: who files the claim?
    00:30:00 – Open enrollment vibes: not bad, just… different
    00:31:08 – Housekeeping: subs, comments, and apple-juice confessions


    Facebook: https://www.facebook.com/InsuranceGoneWild

    Get a Quote!

    Panatela Group: https://panatelagroup.com/
    Call: 817-753-0093

    33 min
  • Here’s Your Company Car (It’s Yours)

    Welcome back to Insurance Gone Wild—the show where we won’t fix the insurance industry, but we will absolutely roast it while helping you avoid accidentally bankrupting yourself. This week we tackle the Great Company Vehicle Mirage (“We’ll give you a $500 allowance—just use your car 🙂”), why that “sweet deal” can implode if you don’t ask your carrier the right questions, and how Non-Owned Auto Coverage (Symbol 9) protects your employer (not you, champ). We break down business-use vs. personal policies for realtors, agents, foremen, and trades, when a personal policy might say “LOL nope,” why companies love allowances more than fleets, and the legal circus where lawyers sue everyone with a pulse. You’ll also hear the infamous pee-break truck-rolls-into-a-house claim, a subcontractor vs. clearly marked gas line drama, and the trailer-full-of-tools tale that ended a business—plus a detour into curling-iron warning labels because of course. Bottom line: ask questions, disclose changes, and get the coverage that actually covers you—because our two immutable laws still apply: It depends and Insurance sucks.

     Chapters

    0:00:00 “Welcome Back to Insurance Group Therapy”
    0:00:26 Stephanie Has Seen Dennis Too Much Today (Send Thoughts & Prayers)
    0:01:11 The Big Beautiful Hot Mess That Is Congress + Insurance News
    0:01:48 Our Two Laws of Insurance: It Depends & Insurance Sucks
    0:02:57 So Your Job Makes You Drive Everywhere… Let’s Talk.
    0:04:03 Business Use vs. Personal Use: The Code Words That Matter
    0:06:22 Introducing: Non-Owned Auto Coverage (Symbol 9) AKA “Your Company Protects Themselves, Not You”
    0:10:44 Why Companies Give You a Car Allowance (Spoiler: It’s Cheap, Not Smart)
    0:12:26 The “I Just Stopped to Pee and My Truck Rolled Into a House” Story
    0:14:49 Lawyers: They Will Sue Everyone Including Your Dog
    0:18:44 Daycares, Subcontractors, Deliveries & Liability Dominoes
    0:23:21 Curling Iron Warning Labels & Society Decline (A Brief Intermission)
    0:24:47 Gas Line Meets Backhoe: The Construction Claim Case Study
    0:27:52 The “Trailer Full of Tools” Business Ender (RIP to That Company)
    0:30:08 Wrap Up + Send Us Your Dumb, Wild, Brilliant Insurance Questions

    —

    If you have questions, comments, concerns, strong opinions, or spicy rude remarks (we welcome those):

    📞 817-753-0093

    We’ll answer your insurance questions whether or not you ever give us a dime.

    Because we genuinely care.
    …And also because we like being right.

     

    Facebook: https://www.facebook.com/InsuranceGoneWild

    Get a Quote!

    Panatela Group: https://panatelagroup.com/
    Call: 817-753-0093

    32 min
  • The Annual Insurance Hunger Games: AKA Open Enrollment

    Tis the season for… open enrollment! Dennis and Stephanie dive into the thrilling, gut-wrenching world of health insurance like it’s the season finale of a reality show you didn’t know you were starring in. From why every employer seems to pick the most random renewal dates, to why your “perfect plan” doesn’t exist (sorry), they break down the madness with humor, sarcasm, and a sprinkle of “I told you so.”

    You’ll laugh, you’ll cry, you’ll probably check your deductible halfway through. Whether you’re an employee wondering why your premiums rival your mortgage, or a business owner trying to keep your sanity (and your staff), this episode will make you feel slightly better about it all.

    Call it therapy, call it education — just don’t call your agent without listening first.

    Chapters:

    00:00 - We Switched Seats (and Immediately Regretted It)
    02:00 - Why Is Open Enrollment Always When You’re Broke?
    03:40 - The Government Picked These Dates for Fun
    05:20 - January 1st: New Year, Same Deductible
    07:00 - Health Insurance: More Complicated Than Dating Apps
    09:20 - The Myth of the “Perfect Plan” (Spoiler: It Doesn’t Exist)
    10:05 - When Your Premium Costs More Than Your Mortgage
    12:00 - Agents Who Send You 100-Page PDFs and Call It “Service”
    14:00 - “My Kid Turned 26 — Now I’m Poorer, Somehow”
    16:00 - The 2026 Contribution Crisis (a.k.a. Why Everything Costs More)
    18:30 - Call Your Agent (Unless It’s Dennis — He’s Busy)
    21:00 - Politicians, Subsidies, and Other Scary Words
    22:40 - Accountants Are Terrifying (Ben Affleck Approved)
    23:30 - Shameless Plug and Final Thoughts

    Would you like me to also write the YouTube description and SEO tags version (with hashtags, tone, and formatting for upload)? That version typically helps boost discoverability and click-throughs.

    Facebook: https://www.facebook.com/InsuranceGoneWild

    Get a Quote!

    Panatela Group: https://panatelagroup.com/
    Call: 817-753-0093

    24 min
  • Don’t Google Your Insurance—Just Ask Us

    Dennis and Stephanie take the show live—and it gets delightfully weird, wonderfully useful, and wildly honest. From “can you insure a dominatrix?” (spoiler: yes) to small-biz health plans that actually make sense, they bust clickbait myths, decode the 60–65 pre-Medicare maze, and share real ways to cut premiums without upping your risk. Expect shrinkflation in policies, deductible-reimbursement hacks, wind/hail payouts that don’t require filing a claim, and the maddening truth about medical billing vs. cash pay. It’s practical help wrapped in humor—with one legendary six-banana intermission.

     • 817-753-0093
    Hosts: Dennis & Stephanie

    Chapters

    00:00:00 - Lights Up, Mics Hot

    00:01:52 - Audience Q: “Fake Body Parts?”
    00:03:35 - So… Can You Insure That?
    00:04:38 - From Corporate to Startup: Small-Biz Health 101
    00:07:01 - Taxes & Contributions Without Tears
    00:08:26 - Clickbait & Commission Myths
    00:11:00 - The 60–65 “Purgatory” Window
    00:14:05 - Insurance Shrinkflation Is Real
    00:15:28 - Grocery Prices & Premiums
    00:18:12 - The Six-Banana Intermission
    00:20:30 - When Your Doc Bills Like Crazy
    00:28:12 - Pay Less, Risk Less: Deductible Reimbursement
    00:32:40 - Hail Yes: Parametric Payouts
    00:33:47 - Rapid-Fire Q&A & Wrap


    Facebook: https://www.facebook.com/InsuranceGoneWild

    Get a Quote!

    Panatela Group: https://panatelagroup.com/
    Call: 817-753-0093

    35 min
  • Health Sharing: Holy Moly or Holy Smokes?

    Dennis brings the pop quiz, Stephanie brings the receipts, and together they turn “wait, is this even insurance?” into your new favorite game show. They spar over health sharing vs. traditional plans, why “contribution” isn’t just a bougie word for premium, how faith-based commitments actually work, and when pre-existing conditions really are… pre-existing. Stephanie even vows to ditch her employer plan (spicy), Dennis wrestles with “appendectomy” (adorable), and somehow they map out how small businesses can save real money without summoning an HR demon. If you’ve wondered whether a $400 stipend can cover a whole family, why maternity waits a year, or whether your weekly “mom juice” voids coverage (it depends, breathe), this episode is wild, witty, and weirdly practical. 

    Questions or snark? [email protected]

     • 817-753-0093.

    00:00 - Pop Quiz, Hotshot: Health Sharing 101

    00:01 - Stephanie’s Confession: I’m Breaking Up with My Plan
    00:03 - Not Insurance on Purpose (And Why That’s Good)
    00:05 - Deductible-ish: What “Annual Household Portion” Really Means
    00:08 - ACA Flashback and the Penalty Loophole
    00:09 - Contributions, Not Premiums
    00:10 - Networks? Kinda. Open Access? Yep.
    00:11 - Pre-Existing: What Actually Triggers a “No”
    00:13 - Lifestyle Clauses: Tobacco, Tequila, Truth
    00:15 - The Real Reason Families Switch: Cost
    00:18 - Strict vs. Sane: Do No-Alcohol Plans Save Money?
    00:19 - Community Share: A Million One-Dollar Lifelines
    00:20 - Plot Twist: A Homeowners “Sharing” Program?!
    00:22 - What’s Not Shared: Keep Your Dental Cleanings
    00:22 - Baby on Board: Why Maternity Waits 12 Months
    00:23 - Claims By Any Other Name: “Sharing Requests”
    00:26 - Law of Large Numbers, But Fun
    00:27 - Group Hack: Mixing Sharing with Traditional
    00:30 - Employer Math That Slaps: $400 That Works
    00:32 - Education Beats Confusion
    00:33 - Faith Statements, No Hoops
    00:35 - HR Corner Case Solved and the Mic Drop Outro


    Facebook: https://www.facebook.com/InsuranceGoneWild

    Get a Quote!

    Panatela Group: https://panatelagroup.com/
    Call: 817-753-0093

    38 min
  • EPLI: Because “Please Don’t Sue Me” Isn’t a Strategy | Insurance Gone Wild

    Dennis and Stephanie stumble out of an HR presentation and straight into the wonderfully litigious world of Employment Practices Liability Insurance (EPLI). Between Dennis’ Ozarks charm and Stephanie’s “that really chaps my ass” energy, they skewer the myth that “we’ll just hire a lawyer” is cheaper than having coverage. From wrongful termination to TikTok-inspired “pranks,” vendor side-eye, retaliation, wage & hour landmines, and why endorsements are the dollar-store version of a real policy—this episode is your slightly sarcastic, very practical tour of why EPLI belongs in every business’s toolkit. Think of it as paying a retainer for an attorney you hope you never need… except it actually shows up.

    Chapters

    00:00 - Names Are Hard, Lawsuits Are Easy

    02:00 - EPLI 101: The “People Problems” Policy
    03:30 - Workers’ Comp vs. EPLI: Bruises vs. Beef
    05:10 - Wrongful Termination & The “Any Lawyer Will Do” Delusion
    07:20 - Defense Costs: Six-Minute Phone Call, Four-Figure Bill
    09:40 - The Attorney Scavenger Hunt (Deadline Edition)
    12:50 - Insurance = Retainer You Hope You Never Need
    15:00 - Harassment Happens (Yes, Even From Vendors & Customers)
    19:00 - Failure to Promote: Everybody’s Mad, Someone’s Suing
    20:30 - Hostile Work Environments & Bathroom Bottle Rockets (Please Don’t)
    22:10 - TikTok Pranks → Viral Regret → Hello, EPLI
    24:00 - Wage & Hour: “Sometimes Excluded” = Sometimes Your Problem
    26:00 - Retaliation: Report It, Get Shunned, Get Litigious
    27:20 - Privacy & HIPAA: Double Whammy, Triple Advil
    28:10 - Endorsement vs. Standalone: Don’t Bring a Butter Knife to a Lawsuit
    29:20 - Limits & Cost: How Offensive Are You (Kidding… Mostly)
    33:10 - Plaintiff Attorneys Love Settlements—Get Coverage Anyway
    34:30 - The Sermon: Get the Damn Coverage
    35:10 - Wrap: Questions, Coffee, and Contact Info

    Facebook: https://www.facebook.com/InsuranceGoneWild

    Get a Quote!

    Panatela Group: https://panatelagroup.com/
    Call: 817-753-0093

    37 min

About Insurance Gone Wild

From the publisher's feed

Insurance Gone Wild,” hosted by Dennis Settlemoir and Stephanie Lencioni, the discussion centers around the intricate and often frustrating world of insurance as it relates to YOU the consumer.…