In this episode of Offer Accepted, host Shannon Ogborn welcomes Dr. Kalifa Oliver, Director, Employee Experience Analytics Strategy at Ford. Kalifa brings her expertise in psychology and human resources to the table, discussing the importance of recognizing candidates as human beings throughout the hiring process. She emphasizes the continuum of employee experience, starting from the application phase and extending through the candidate's journey in the organization.

Kalifa dives into the challenges at the intersection of recruiting and employee experience. She highlights the often overlooked aspect treating internal candidates with the same high-touch experience as external candidates. The discussion turns towards internal mobility within companies, exploring how organizations often fail to capitalize on the skills and talents of their existing workforce, leading to missed opportunities in talent retention and development.

The conversation concludes with Kalifa advocating for soft exit strategies in companies. She stresses the importance of providing supportive exits for employees, ensuring they leave without feeling traumatized or undervalued. This approach not only preserves the company's reputation but also fosters a positive, ongoing relationship with former employees who become ambassadors for the organization.