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Washington Health CHRO John Zubiena and Human's Zach Coffey share how their RPO partnership transformed hiring outcomes through data-driven decision-making and strategic metrics tracking.

➡︎ Watch the Presentation Here: https://youtu.be/T8IoWSOTIYg

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Key Highlights
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• Washington Health has reduced openings from 120 to 65 through their outsourced recruitment approach
• Time-to-fill stands as their most critical metric with weekly accountability meetings for positions showing no activity
• Current turnover rates are impressively low at 14.85% hospital-wide and 9.85% in nursing
• Balancing hiring speed with cultural fit remains a delicate challenge requiring manager engagement
• Service level agreements establish clear expectations: 48 hours to decide on candidates, 7 days to interview, 24 hours for post-interview decisions
• The "purple unicorn" problem occurs when managers seek perfect candidates instead of applying the 80/20 rule
• Seamless candidate experience maintained through dedicated recruiters using Washington Health branding
• Weekly data reviews in PowerPoint format identify bottlenecks and ensure accountability across the recruitment process

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Connect with our Team of Huemans
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➡︎ Podcast: https://www.youtube.com/@huemanps/podcasts
➡︎ LI: https://www.linkedin.com/company/hueman-rpo

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