A Which? investigation finds home insurance complaints are on the rise, with delays, unsatisfactory pay outs, and obstructive providers blamed by unhappy claimants. We also speak to one woman waiting for thousands of pounds to be paid, and hear why the industry needs urgent reform Read more about our home insurance investigation & sign up to our free Money newsletter.

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There’s no worse feeling than realising you’ve been scammed out of hundreds or thousands of pounds. But so called recovery scammers are finding new ways to get hold of even more of our money.  Which? Senior Writer Faye Lipson and TSB’s Fraud Spokesperson Matt Hepburn tell us how scammers are evolving, plus they give us their top tips for avoiding scams in the first place and how to get your money back.  Find out what the newest scams are & sign up to our free weekly Money newsletter. 

Recovery scams: how to beat the fraudsters

Prices in the shops are still on the rise and that goes for clothes too. Because of that, more of us are using second hand marketplace apps to shop on a budget. But can you really trust them to buy and sell?  Which? Senior Lawyer Gurpreet Chhokar and founder of Savvy Marketing Catherine Shuttleworth talk us through the pros and cons of these sites, plus the popular scams you need to look out for.  Find out how to stay safe while shopping second hand & sign up to our free weekly Money newsletter. 

Second hand shopping apps: can you trust them?

In this week's episode of Which? Shorts, we look at downsizing and help you work out if its right for you.  We also tell you what you need to consider before making a decision, and break down all the costs involved in making what could be your final house move.  Read about the 5 costs you'll need to consider before downsizing & sign up to our free monthly Home newsletter.

When is the right time to downsize your home? - Which? Shorts

Social media is swarming with fake tickets for popular music concerts, sports contests and comedy gigs, and just recently it was reported Taylor Swift fans have lost an estimated £1m in ticket scams ahead of the UK leg of her Eras tour. With further calls for increased regulation in the industry, we meet the man taking the fight to the scammers and secondary ticketing websites. We also explain how you can go about spotting a scam, and how to attempt to recover money you've lost as a result of scam activity.  Sign up now to our free Scam Alert service to stay one step ahead of the scammers.

Unmasking the multi-million pound ticket fraud industry - Get Answers

With footfall in traditional clothing stores on the decline, it’s charity shops that are capitalising. But can you really update your wardrobe by shopping second hand?  Which? Senior Content Writer Hannah Downes and sustainable stylist and vintage fashion seller Emily London explain how the charity retail sector is adapting, plus give us tips on how to spot a bargain.  Find out your rights when shopping second hand & sign up to our free weekly Money newsletter. 

Is home insurance fit for purpose?

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