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Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.... more
FAQs about It doesn’t take a genius.:How many episodes does It doesn’t take a genius. have?The podcast currently has 325 episodes available.
July 03, 2020Why are stories so important? (part 1 of 2)Mike and Mark share some key concepts around the power of storytelling. In this first of two parts, they discuss why stories are so important to organizations. ...more17minPlay
July 03, 2020How do you show people you appreciate them?Mike and Mark discuss the value and importance of recognition. ...more30minPlay
July 02, 2020How do you stay present in the moment?Mike and Mark discuss how to stay present in the moment and marvel at the fact that their production values have gone from terrible to sub-par. ...more25minPlay
July 02, 2020Who shops in a pandemic (and how do you get creative with constraints)?Four types of customers are shopping. How do you determine yours--and operate with so many constraints?...more29minPlay
July 02, 2020What is changing for the consumer because of the pandemic?Mike and Mark share how the pandemic's new normal has fast-forwarded the average consumer's adoption of buying virtually from local businesses. They also reveal the little things that helped some companies earn so much loyalty they are "pandemic proof."...more35minPlay
FAQs about It doesn’t take a genius.:How many episodes does It doesn’t take a genius. have?The podcast currently has 325 episodes available.