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Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.... more
FAQs about It doesn’t take a genius.:How many episodes does It doesn’t take a genius. have?The podcast currently has 324 episodes available.
July 24, 2020Do your habits address your Now, Near and FarLast episode revealed how to form good habits. Mike and Mark recently saw them in action when visiting clients for the first time in months (thanks, corona!). They explain that it's not just forming habits but ensuring those habits serve the "Now, Near and Far." ...more15minPlay
July 17, 2020How do you form good new habits?Mike and Mark tackle the challenge of forming new habits. (You know, good ones.) They suggest some tips on staying motivated--five Rs and an A. To learn more about Mark, visit www.hipsocket.net. To learn more about Mike, visit www.successamplified.com. ...more28minPlay
July 11, 2020What do you want for (not from) your people?Mike and Mark share stories of managers who took care of their staff. It turns out those staff members were loyal and top performers. There's a lesson there, you know. ...more19minPlay
July 05, 2020In what way is working with you better than going online?The machines are here, and they want your job. What can you do that they cannot? Mark and Mike share their insights and what you can do. (Our announcer is now voluntarily sending us more snarky remarks to add to our episodes. Enjoy!)...more17minPlay
July 05, 2020How do you engage people when they can't see half your face?Mark and Mike discuss the challenges of making connections with customers and employees when your face is partially obscured by a mask....more19minPlay
July 04, 2020What is the difference between empathy and compassion?Mark enlightens Mike about the two concepts--empathy and compassion--and how they apply to life and work. (Also, apparently not paying our announcer has caused him to becomes more sarcastic.) ...more20minPlay
July 04, 2020How do you build trust?Mike and Mark discuss four elements crucial to building trust with customers--some rational, some definitely not. ...more28minPlay
July 04, 2020Why is "Why is this happening to me?" the wrong question?Mark and Mike examine the power of the question, "Why is this happening for me?" Speaker and author Mike Robbins brought this powerful question to our attention. In this day and age of extreme change, it can be a life-changing question....more21minPlay
July 03, 2020How do you tell your story? (part 2 of 2)In this second of a two-parter, Mike and Mark move from why storytelling is important to how to tell your story. ...more23minPlay
July 03, 2020Why are stories so important? (part 1 of 2)Mike and Mark share some key concepts around the power of storytelling. In this first of two parts, they discuss why stories are so important to organizations. ...more17minPlay
FAQs about It doesn’t take a genius.:How many episodes does It doesn’t take a genius. have?The podcast currently has 324 episodes available.